Community Manager

• Jul 2018 - Present

Property Accountant

• May 2018 - Jul 2018

Executive Manager

• Dec 2017 - Jun 2018

Regional Manager

• Oct 2012 - Dec 2017

-Responsible for eleven apartment buildings (2,765 units) and the employees tasked with its upkeep and lease. -Supervise and train Community Managers on day to day site operations and benchmarks for achievement. -Create, monitor, and forecast budgets for assets; expectations exceeded with positive variances through implementation of original ideas portfolio wide. -Implement, monitor, and audit numerous policies and procedures at multiple sites. Responsible for various monthly reports in relation to accounts payables and receivables. -Create scopes of work and manage several capital projects for multiple sites, with multiple vendors, whilst obtaining best pricing. -Develop outreach and conduct networking activities to obtain best qualified candidates for multiple positions required at communities.

Community Manager/ Assistant Community Manager

• Sep 2007 - Sep 2012

As Community Manager: -Responsible for a 285 unit asset and the employees tasked with its upkeep, lease, and promotional activities. -Created, monitored, and forecasted budgets for asset; expectations exceeded with positive variances through implementation of original ideas. Responsible for monthly variance reports and market surveys. -Tasked with creating, evaluating, and negotiating bids and proposals from vendor related services. -Developed in office procedures for completion of day to day tasks to increase yearly efficiency in completion of maintenance responsibilities, projections in budget, and customer satisfaction. As Tower 1 and 2 Manager/Assistant Community Manager: -Performed retention services for over 1,000 units by addressing complaints, anywhere from maintenance issues to lease agreements, with a positive and professional outcome. -Maintained accounts receivable information in database (Yardi). -Processed/ Coordinated move ins, move outs, lease cancellations, and payments. -Handle collections on account balances remaining for past residents. -Assisted property with the upkeep of rentals by touring, processing, and obtaining necessary documents for applicants to become residents. -Aided and served as leasing consultant/move-in coordinator. Familiar with LRO.

Debt Collector/ Medical Insurance Coordinator

• Apr 2007 - Sep 2007

-Handled collections on accounts belonging to Stroger Hospital, Cook County, and to the Illinois Department of Revenue/Tollway. -Performed tasks related to budgeting and proposing payment plans for debtors. -Provided insured debtors with appeals pertaining to denied coverage for medical expenses and backed IDPA coverage for debtors on public aid. -Handled collections on accounts belonging to Stroger Hospital, Cook County, and to the Illinois Department of Revenue/Tollway. -Performed tasks related to budgeting and proposing payment plans for debtors. -Provided insured debtors with appeals pertaining to denied coverage for medical expenses and backed IDPA coverage for debtors on public aid.