José Manuel Villalba

Head Waiter at Bem Brasil Restaurants
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Contact Information
us****@****om
(386) 825-5501
Location
Liverpool, England, United Kingdom, UK
Languages
  • Spanish Native or bilingual proficiency
  • English Native or bilingual proficiency
  • French Limited working proficiency

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5.0

/5.0
/ Based on 2 ratings
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Oda Kristine Ramstad

I have worked on group projects with Jose throughout my university experience at LJMU, and he is truly an exceptional person. He thrives to achieve the best possible result in everything he does, and it shows through his university grades, his social network and the remarkable opportunities that are presented to him. One of his greatest strengths, amongst many, is his ability to analyse and reflect on challenging situations while sustaining self-awareness capabilities. He adapts to every situation he faces with excellence, and manages his resources efficiently, which have been greatly appreciated in every group assessment I have had with him. I know that any company would be lucky to have him, as he embodies excellent organisational skills, teamwork capabilities, productiveness and so much more. Jose is truly a remarkable and hard-working individual with such a positive mindset who is equipped with many valuable personal and professional qualities.

Monika Wasążnik (Socha)

Jose performed his duties with diligence and commitment. He is not only smart and talented but also a good organiser. In addition, he has a very positive attitude to every task and every new challenge, he pays attention to details and is good at problem solving which makes him a very good candidate for every company. I give Jose my best recommendation.

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Experience

    • Food and Beverage Services
    • 1 - 100 Employee
    • Head Waiter
      • Oct 2021 - Present

      • Monitor and manage the performance of the waiting staff in order to improve the restaurant's service quality standards.• Actively make sure that all the guests are enjoying their dining experiences at their 100%, dealing with any complaints they might have.• Provide training to the waiting staff.• Be the point of communication between the management and the waiting staff.

    • Waiter
      • Feb 2020 - Oct 2021

    • Food Runner
      • Jul 2019 - Feb 2020

    • Brazil
    • Construction
    • Financial Audit Assistant
      • Feb 2019 - May 2019

      • Audit: Efficiently study, inspect and assess budgets, balance sheets and other related financial statements and records. • Legal: Word summaries of minutes of administration councils and contracts. • Audit: Efficiently study, inspect and assess budgets, balance sheets and other related financial statements and records. • Legal: Word summaries of minutes of administration councils and contracts.

    • Poland
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Project Management Trainee
      • Sep 2018 - Dec 2018

      • Carry out market surveys on certain market sectors for their subsequent analysis and execution of business growth plans for different companies, in accordance with the obtained results. • Accurately evaluate the ongoing projects in order to understand their progress and effectiveness. • Assistance to events such as fairs, business breakfasts, and other similar events. • Creation of databases. • Provide support to the office staff in tasks such as the organization of events. • Carry out market surveys on certain market sectors for their subsequent analysis and execution of business growth plans for different companies, in accordance with the obtained results. • Accurately evaluate the ongoing projects in order to understand their progress and effectiveness. • Assistance to events such as fairs, business breakfasts, and other similar events. • Creation of databases. • Provide support to the office staff in tasks such as the organization of events.

    • Assistant Product Manager
      • Jun 2015 - Mar 2018

      • Family-owned construction machinery company that developed an industry-disruptive agricultural product, being awarded several prestigious innovation awards. • Proficiently conduct internal and external analysis in order to understand the company's environment, forecast future trends, and defining the product roadmap. • Participate in the budgetary processes, defining the monetary resources that could be spent as product investment. • Planification of the marketing strategy. including market segmentation, pricing strategy and promotion. • Development of loyalty schemes and consideration of the need to modify the product or withdraw features. • Responsible for attending international events such as fairs, meetings or contracts signatures in Europe, Asia and Africa. Show less

Education

  • Liverpool John Moores University
    Bachelor of Science - BS, Business Management and Marketing
    2020 - 2023

Community

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