Experience

American Samoa Community College

• American Samoa
• Higher Education
• 1 - 100 Employee

• Help Desk Consultant

  • Jan 2021 - Present

• Network / Multimedia Supervisor

  • Sep 2019 - Present



American Samoa Community College (ACNR Land Grant Division)

• Pago Pago, American Samoa

• IT Support Technician

  • Sep 2018 - Sep 2019

  • Execute Decrapifier script for Windows 10 • Monitoring condition of all printers (inkjets / laserjet printers) and service, clean, repair and replace as necessary • Maintain supply of Computer and Printer parts needed for Routine repairs • Monitor and maintaining repair network equipment as needed, installs, maintain, replace, cabling, patch panels, switches, wall boxes, plates/ports, etc. as needed. • Providing technical advice to instructional coordinator for student lab on hardware and software and management of the lab. • Maintaining inventory of ACNR IT hardware and software. • Troubleshooting Computers and Laptops and create recommendation. • Reformat / OS Re installation of Windows and MAC OS • Conducting daily backup operations. • Performing tests and evaluations on new software and hardware. • Upgrading the entire system to enable compatible software on all computers. • Troubleshooting hardware and software issues. • Installing and configuring hardware and software components to ensure usability. • Repairing or replacing damaged hardware for Computers, laptops and Printers. • Managing technical documentation. Show less



Computer World

• American Samoa

• Computer Technician

  • Dec 2016 - Aug 2018

  • Computer Desktop and Laptops Troubleshooting and repairs • Software and Drivers installation • OS re installation (Windows, Mac and Linux) • Troubleshooting and repairs for Phone, Tablet, iPad Repairs, • Printer Repair for Inkjet printers and Laserjet Printers (HP, Ricoh, Canon, Konica, Samsung, XEROX) • Security Camera Installation • Computer Desktop and Laptops Troubleshooting and repairs • Software and Drivers installation • OS re installation (Windows, Mac and Linux) • Troubleshooting and repairs for Phone, Tablet, iPad Repairs, • Printer Repair for Inkjet printers and Laserjet Printers (HP, Ricoh, Canon, Konica, Samsung, XEROX) • Security Camera Installation



Island Business Center

• American Samoa

• Field Service Technician

  • Dec 2015 - Dec 2016

  • Help Desk Technician • Computer and Laptop Troubleshooting and repair • Printer troubleshooting and repair for Inkjets and Laserjet printers (Samsung, HP, XEROX, Konica,Canon, RICOH, EPSON, Brother and other brands) • Help Desk Technician • Computer and Laptop Troubleshooting and repair • Printer troubleshooting and repair for Inkjets and Laserjet printers (Samsung, HP, XEROX, Konica,Canon, RICOH, EPSON, Brother and other brands)



BTI Technology

• American Samoa

• ATM Technician

  • Feb 2015 - Aug 2015

  • ATM machine technician • Troubleshooting and repair for ATM machines • ATM Cash Replenish Officer • ATM machine technician • Troubleshooting and repair for ATM machines • ATM Cash Replenish Officer