Experience

American University of Antigua

• Medical Practices
• 1 - 100 Employee

• Accounting Clerk- University Health Centre

  • Feb 2022 - Present

  Maintain client billing and collections by updating all receivable invoices and any otherreceivable documents for record keeping.• Submit and reconcile medical insurance claims and posting payments received fromvarious insurance providers to client accounts• Reconcile collections with bank deposits as per policy• Maintain accounts payable and promote excellent vendor relations• Tracking payments to internal and external stakeholders• Maintain and reconcile petty cash summary• Perform random and scheduled physical counts of inventory and reconcile to actualinventory count• Maintain filing system• Plan, organize and manage own workload to ensure timelines for the Health Centerfinancial reporting process is achieved in a timely and accurate manner• Participate in the establishment of policies for improved efficiency and profitability of theHealth Center. Show less

• Jr. Assistant Registrar

  • Nov 2019 - Mar 2022

  -Handling registration and student records-Maintaining the integrity of student’s personal information and academic records-Keeping informed of all changes in policies and by-laws that affect student records-Ensuring accuracy of student records-Maintaining a confidential work space-Recording, scanning and filing student documents-Responsible for Semester 1 students-Responsible for the functioning of Registrar Bookings-Proficient in the use of the student database management systems (SMS, Campus Management and SLCM)-Processing all student transcript requests-Providing excellent customer service, whether electronic and face-to-face, to staff, faculty and students-Actively listened to customers' requests, confirming full understanding before addressing concerns.-Developed and implemented performance improvement strategies and plans to promote continuous improvement. Show less



Eastern Caribbean Amalgamated Bank

• Antigua and Barbuda
• 1 - 100 Employee

• Bank Teller

  • Feb 2019 - Aug 2019

  -Provided excellent customer service in accordance with ECAB’s Customer Service Standards -Handled all types of cash related transactions while observing the bank’s operational policies and procedures -Assisted in achieving the bank’s business goals -Answered customer inquiries regarding account balances, transaction history, services charges and interest rates. -Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills. -Processed customer transactions promptly, minimizing wait times. Show less



Grassi & Co.

• United States
• Accounting
• 1 - 100 Employee

• Junior Accountant

  • Jan 2017 - Apr 2017

  -Maintained financial records for clients by analyzing balance sheets and general ledger accounts -Reconciled clients bank accounts by gathering and balancing information -Communicated with tenants on a daily basis, assisting them with various issues -Organized tenant’s payment and housing information -Attended to client’s inquiries on various issues -Responded to multi-line phone systems to answer clarifying questions from clients and tenants -Maintained financial records for clients by analyzing balance sheets and general ledger accounts -Reconciled clients bank accounts by gathering and balancing information -Communicated with tenants on a daily basis, assisting them with various issues -Organized tenant’s payment and housing information -Attended to client’s inquiries on various issues -Responded to multi-line phone systems to answer clarifying questions from clients and tenants



Monroe College

• United States
• Higher Education
• 700 & Above Employee

• Registrar Counselor

  • Mar 2015 - Dec 2016

  -Processing change of information forms in order to keep both students'​ and alumnus information current i.e. home and email addresses and telephone numbers -Assisting with student activities i.e. Presidents and Deans list award ceremony, and Grad Week - Utilizing the Colleague software to process the students’ evaluation information for registration - Attending to students with inquiries in order to prepare their transcripts and letters of verification - Responding to multi-line phone systems to answer clarifying questions from students and parents - Preparing and distributing transcripts and diplomas requested by current students and alumnus -Verified student's status for agencies in reference background checks and personal needs Show less



Morningside House Nursing Home Company Inc

• Hospitals and Health Care
• 1 - 100 Employee

• Finance Advisor (Intern)

  • May 2014 - Jul 2014

  -Visited all new admissions, informing them of their responsibilities, and had them (or their families, if necessary) complete (sign) the appropriate forms. -Processed Medicaid re-certifications (assisted the Financial interviewer). -Assisted in obtaining financial documents for medical applications, Medicare PT D enrollment/ Omnicare. -Scanned Medicaid documents to Easy-Blue Mark. -Processed billing and inventory transactions for the company. -Gathered and refilled documents for the collection agency. Show less



Grand Royal Antigua Resort

• Accounting Clerk and Customer Service Representative (Intern)

  • Apr 2012 - May 2012

  -Communicated and clarified information with guests, both on the phone and in person. -Recorded messages for the workers through phone and in person. -Helped guests with issues and arranged for workers to assist based on issue. -Created and confirmed reservations. -Corresponded to emails from guests and prospective clients. -Clarified with receptionist concerning guest reservations. -Calculated clients' accounts (receivables and payables). -Maintained inventory of food and supplies. -Distributed checks to clients. Show less