Jose J Tanco, MBA, MS

Adjunct Professor at Mesa Community College
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Contact Information
us****@****om
(386) 825-5501
Location
Phoenix, Arizona, United States, US
Languages
  • spanish Native or bilingual proficiency
  • english Native or bilingual proficiency

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Credentials

  • Learning Design Research
    LinkedIn
    Jun, 2022
    - Oct, 2024
  • Side Hustle Strategies for Data Science and Analytics Experts
    LinkedIn
    Jun, 2022
    - Oct, 2024
  • UX Deep Dive: Foundational Research
    LinkedIn
    Jun, 2022
    - Oct, 2024
  • UX Foundations: Research
    LinkedIn
    Jun, 2022
    - Oct, 2024
  • UX Research Methods: Interviewing
    LinkedIn
    Jun, 2022
    - Oct, 2024
  • Machine Learning with Scikit-Learn
    LinkedIn
    May, 2021
    - Oct, 2024
  • 11 Useful Tips for Regression Analysis
    LinkedIn
    Apr, 2021
    - Oct, 2024
  • AI Accountability Essential Training
    LinkedIn
    Apr, 2021
    - Oct, 2024
  • Applied Machine Learning: Algorithms
    LinkedIn
    Apr, 2021
    - Oct, 2024
  • Machine Learning in the Cloud with Azure Machine Learning
    Udemy
    Apr, 2021
    - Oct, 2024
  • Statistics Foundations: 2
    LinkedIn
    Apr, 2021
    - Oct, 2024
  • Statistics Foundations: 3
    LinkedIn
    Apr, 2021
    - Oct, 2024
  • Statistics Foundations: The Basics
    LinkedIn
    Apr, 2021
    - Oct, 2024
  • Getting started with Application Development
    Coursera Course Certificates
    Jun, 2019
    - Oct, 2024
  • Google Cloud Platform Fundamentals: Core Infrastructure
    Coursera Course Certificates
    Jun, 2019
    - Oct, 2024

Experience

  • Mesa Community College
    • Arizona, United States
    • Adjunct Professor
      • Jan 2010 - Present

      Advising the Mesa Chamber of Commerce with Email and internet marketing advise. Advised East Valley Chamber of Commerce with Email and internet marketing Microsoft Excel courses at different levels: beginner, intermediate and advanced. For five (5) years led and developed and taught Excel courses at basic and intermediate levels Created Google slides decks Advised students regarding educational gaps Revealed deep insights into students’ perceptions and pattern through different research methodologies Conducted needs assessments to identify training needs Show less

    • United States
    • Government Administration
    • 700 & Above Employee
    • Center for Disease Control and Prevention (CDC) CDC_INFO Generalist
      • Aug 2019 - May 2021

      Answer Center for Disease Control (CDC) questions regarding COVID-19, viruses, vaccinations, sexual transmitted diseases, travel related vaccinations Answer COVID-19 questions all throughout this global pandemic for healthcare staff, first responders and the publicPerform fast research regarding the constant evolution of the COVID-19 pandemic

    • Medicare Generalist
      • Sep 2017 - Aug 2019

      Provided answers for Medicare clients on a global basis. SPOT Award Recipient for month of February 2018SPOT Award Recipient for the month of March 2018Open Enrollment Period Attendance Bonus

  • Grand Canyon University
    • Phoenix, Arizona Area
    • Adjunct Instructor
      • Sep 2017 - May 2021

      Information Technology Instructor. Extensive expertise based on over ten (10) years as a government and private sector Program and Project Manager. Information Technology Instructor. Extensive expertise based on over ten (10) years as a government and private sector Program and Project Manager.

  • Chase
    • Phoenix, Arizona Area
    • Business Analyst
      • Jan 2017 - May 2017

      Build automation of manual processes for the bankruptcy department Completed two (2) projects on time with high regards from the clients Provide assistance in ensuring that the members within the business unit comprehend and adhere to the revised workflows and automated tools in order to achieve desired results Reduce the time for intake to prepare daily workloads Automate repopulation of work tools and workflows Collaborate with cross-functional teams to deliver quality solutions Manage multiple tasks and deadlines to support cross-functional business units Apply knowledge and application of standards that guide effective and efficient delivery of quality services and products Show less

  • ITT Technical Institute
    • Phoenix, Arizona
    • Chair, School of Information Technology
      • Jan 2010 - Jan 2013

      • Teach the entire Project Management curriculum • Agile Project Management • Business Intelligence • Manages programs and instructional staff within the school of study at a campus. • Ensures proper instruction and delivery of curricula, and ensures that the learning environment meets the curricula requirements. • Communicates performance expectations to instructional staff, monitors performance (including conducting classroom observations), analyzes key performance indicators, provides coaching and feedback, evaluates performance and recommends corrective actions. Facilitates faculty concern resolution. • Assists Dean in the creation of academic goals and objectives for the campuses’ Institutional Effectiveness Plan. • Develops and coaches faculty in the achievement of goals and objectives. • Makes recommendations to the Dean regarding the selection, retention, and assignment/ scheduling of faculty. • Assists the Dean in determining classroom equipment and instructional staffing needs. • Manages orientation, training and development of faculty. • Conducts regular faculty meetings to discuss policies and procedures. Monitors faculty to ensure compliance with policies and procedures. Show less

  • Orchid Group Inc.
    • Phoenix, Arizona Area
    • Project Manager
      • Nov 2009 - Jan 2013

      • IT Consulting and systems integration services for small and medium size companies • Manufacturing systems recommendations • Reengineering and Business Process Management Business Plan Design and Implementation • Designed and implemented a business plan to expand operations Reengineering and Automation for a Restaurant Chain • Designed a POS system from the ground up to automate the operations of a Restaurant chain • Improved operations efficiency by 10% in 2 months • IT Consulting and systems integration services for small and medium size companies • Manufacturing systems recommendations • Reengineering and Business Process Management Business Plan Design and Implementation • Designed and implemented a business plan to expand operations Reengineering and Automation for a Restaurant Chain • Designed a POS system from the ground up to automate the operations of a Restaurant chain • Improved operations efficiency by 10% in 2 months

  • Honeywell Aerospace
    • Phoenix, Arizona Area
    • Client Server Project Manager
      • Oct 2007 - Nov 2008

      IT Software Project Manager for the Client/Server Support Services of Honeywell Aerospace. • In charge of IT software projects, support and maintenance of 27 applications under contract for the worldwide daily operations of Honeywell Aerospace. Responsible for 10 staff employees onshore and 4 employees in Hyderabad, India  Lead weekly status meetings with Hyderabad, India resources ALTDS Test Instructions Enhancements • Eliminate external microfiche costs estimated at $12,000 per year by online data input. GRMS Purge Deleted Documents • GRMS is the Honeywell Aerospace global repair database, which collects worldwide repair requests, tracks the development and approval progress of the repairs; also provides global visibility of all in process and completed repairs. South Bend eMatrix to PDMS Migration • Honeywell Technical Publications authoring data resides in multiple legacy systems used at various Honeywell sites. The metadata as well as the output documents are being consolidated to a single system, this will allow eventual outsourcing of the technical publications management to one vendor. Show less

    • Government Administration
    • 700 & Above Employee
    • Project Management Office Manager
      • Nov 2005 - Nov 2007

      (Largest Network in the Caribbean supporting 1,538 public schools, 13 story central office, 84 district offices, 10 regional offices with a total of 60,000 desktop / laptop computers & 39 servers) • Conduct oversight for over $200 million in key IT projects integration. Provide support to the CEO in Strategic Planning, Budgeting and Performance Matrix Standards.• Manage audit controls, system processes, dependability of the IT systems, effective policies and procedures, compliance with Federal and State Regulations and Management Procedures.Protocols & Compliance • Created and implemented the IT protocols which did not exist and was costing the institution grand amount of monies. Protocols impacted quality, efficiencies and sustainability.Strategic Business Alignment • Integrated and provided measurable results in alliance with business objectives. Key player in one of the most important initiatives providing consistent follow up and monitoring. • Co-managed a $12 million budget for three-year projects.Operational Efficiency • Conceptualized business processes and technologies for various departments to integrate technology, human resources and finances, while streamlining operations. Improved 40% on project completion and obtained 80% on customer satisfaction. Show less

    • Chief Technology Officer
      • Sep 2002 - Nov 2005

      • Ensure the integration of IT programs and services by developing solutions to integrate interoperability issues. Design, develop and manage systems that meet current and future business requirements, apply and extend existing architecture.• Conducted feasibility studies and trade-off analysis; assisted in the development of business cases, statement of work, etc in support of projects. • Manage a team of 50 technical staff including PC Technicians and Systems Analyst and closely orchestrate outsourced technical services, Computer Data Center, and IT Help Desk servicing and supporting 1,538 schools, one Central Office; 84 District Offices and 10 Regional Offices with a total of 60,000 desktop / laptop computers and 39 servers. Show less

Education

  • Grand Canyon University
    Doctor of Philosophy in General Psychology Emphasis in Integrating Tech, Learning and Psychology, Psychology
    2020 - 2023
  • Universidad Metropolitana de Puerto Rico
    Master of Business Administration (M.B.A.), Business Administration and Management, General
    2004 - 2006
  • EDP College of Puerto Rico Inc-San Juan
    Master of Science (MS), Management Information Systems and Services
    2002 - 2004

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