Experience

IriusRisk

• Spain
• Computer and Network Security
• 100 - 200 Employee

• International Customer Success Manager

  • Apr 2022 - Present



Swiss Re

• Switzerland
• Insurance
• 700 & Above Employee

• Senior Business Change Management (project based)

  • Jul 2021 - Apr 2022

  Stakeholder engagement and communication; anticipate objections; remove barriers; create a culture to success and track progress; motivate project team, stakeholders and sales community. Improve efficiency in new projects from initial idea to business results: "how to run the last mile". Drive Change Management with Agile methodology using SCRUM framework in Microsoft Azure DevOps. Transform Sales Digital Experience across the organization. Stakeholder engagement and communication; anticipate objections; remove barriers; create a culture to success and track progress; motivate project team, stakeholders and sales community. Improve efficiency in new projects from initial idea to business results: "how to run the last mile". Drive Change Management with Agile methodology using SCRUM framework in Microsoft Azure DevOps. Transform Sales Digital Experience across the organization.



Swiss Highqualified Program

• Zurich, Switzerland

• International Senior Sales Advisor

  • May 2021 - Apr 2022

  Advise sales organizations in digital revolution maturity. Build specific Deal Framework focused on improving customer experience in hunting accounts and complex deals. Increase sales win ratio. Create Virtual Deal War Room for complex deals and key hunting accounts. Advise sales organizations in digital revolution maturity. Build specific Deal Framework focused on improving customer experience in hunting accounts and complex deals. Increase sales win ratio. Create Virtual Deal War Room for complex deals and key hunting accounts.



Dell EMC

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Account Executive for Global Account

  • Mar 2017 - Jul 2019

  Business Management: Pipeline accuracy. Global account planning generated with line of business collaboration. Manage regular meetings and drive action plans when required. Transformation Management and Customer Experience: Understand Customer business initiatives. Identify business initiatives. Create Solution. Drive customer transformation as trusted advisor for C-stakeholders. Account Orchestration. Manage virtual team in Europe to align individual and team activities to reach customer/team/partner goals. Selected Contributions: • Recover EMC SMARTS project for monitoring IT Operations in a Global Swiss Account. Setting goals, resources, reviews and customer expectations. • Data Protection and Security proactive services versus ramsonware. • Multi-country professionals oriented to silo individual goals and I transformed them into a team-oriented approach achieving also individual goals (Sales MEDDIC methodology). • Improved customer experience to move forward into new consumption models for MultiCloud environments, Storage, Server, networking, and data protection, including SaaS. Show less



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Enterprise Account Manager

  • Nov 2006 - Jan 2017

  Identified and captured new opportunities for revenue maximisation and business portfolio expansion across media, retail, healthcare and public sectors. Fostered relations with clients for positive word of mouth, repeat business, long-term association, and new sales lead. Enhanced multi-skilled competencies of a team via inspirational leadership. Recovered business in less than one year in very complex environments using customer ecosystem. Selected Contributions:• Achieved the goal of transformation into hybrid IT to support business digital transformation.• Key Solutions: Solution Selling, Converged & HyperConverged System, Composable IT, Automation, OpenStack solutions, MS Office365 and Security (NIST framework, Fortify, ArchSight). Show less

• Business Developer

  • Nov 1999 - Oct 2006

  Create a new market called Itanium and identify this concept to HPE. Generating all Tech Ecosystem with channel partners, system integrators, software developers, business incentives, training and so on. Growing faster that EMEA countries.

• Marketing Product Manager

  • Nov 1998 - Oct 1999

  Deployment new service programs: Microsoft Technology Services and Mission Critical Services. Adopt and create market asociated to these two programs.

• Software Support Engineer

  • Jul 1990 - Nov 1998

  HP Software Support, ERP Support, Cluster configuration, SO (Unix) Support, HP3000, HP250, Cobol, RPG