Experience

UCLA Student Media

• United States
• Media Production
• 1 - 100 Employee

• Operations Manager

  • Aug 2016 - Present

• BruinLife Advisor & Studio Manager

  • Sep 2014 - Present

  Provide high quality customer service by phone, in person and email and oversee the fulfillment of photos, graduation announcements, photo frames and yearbook orders. Oversee department and financial performance of both the BruinLife yearbook and the BruinLife Studio. Recruited, scheduled, trained and evaluated the BruinLife staff and the BL Studio staff. Design various Wordpress website projects for Student Media. Oversee the editorial production of the BruinLife yearbook.

• BruinLife Marketing Manager

  • Jun 2013 - Sep 2014

  Execute BruinLife's marketing strategies and run daily operations of the BruinLife Photo Studio as both photographer and manager.

• BruinLife Editor in Chief

  • Jun 2010 - Jun 2013

  Established the BruinLife Studio in Spring 2011 and oversaw its continued growth. Recruited, scheduled, trained and evaluated the BruinLife staff and the BL Studio staff. Ran weekly meetings and track time sheets for staff members and submit payroll. Oversaw daily production to ensure monthly deadlines were met on time or earlier. Work with Media Director to plan and discuss budget and new marketing strategies

• Front Desk Clerk & Classifieds Advertising Clerk

  • Sep 2010 - 2013

  Provide high quality customer service by phone, in person and email. Execute all daily tasks for both Editorial and Advertising Departments from opening lines to closing cash registers on a daily basis. Reported to Classifieds Manager and coworkers any and all discrepancies, customer issues and troubles to establish communication. Utilized Excel to generate daily Cash and credit card reconciliation reports for both the controller and accounts receivables to review.