Jose Galindo
Learning and Performance Specialist at American Express México- Claim this Profile
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Bio
Experience
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American Express México
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Mexico
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Financial Services
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200 - 300 Employee
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Learning and Performance Specialist
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Sep 2021 - Present
Trainer for travel and lifestyle services in Amex, air fare analyst, specialist in Sabre 360. Responsible to provide training to new hires and experienced colleagues in themes like air fare sales, air exchanges, hotel rooms, car rentals, book cabins for different cruises companies. Deliver training aligne with the philosophy of service in Amex, according with the values of the company and share the most important value for the company, our card members.Support other colleagues to achieve their own goals and their leadership.Team work with my peers and colleagues from other areas even in different countries around the world to unificate the responsibilities of the trainer. Show less
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Travel and Lifestyle Counselor
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Oct 2016 - Aug 2021
Consejero de viajes y Concierge para clientes Premium
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Accelya America
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Ciudad de México y alrededores, México
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Air Fare Analyst
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Jan 2016 - Jul 2016
Analista de Tarifas para British Airways. Auditoria de boletos emitidos por agencias de viaje ubicadas en area 2. La revision de cambios, reembolsos y ventas nuevas apoyado de globalizadores como Amadeus, FMD y ATPCO. Analista de Tarifas para British Airways. Auditoria de boletos emitidos por agencias de viaje ubicadas en area 2. La revision de cambios, reembolsos y ventas nuevas apoyado de globalizadores como Amadeus, FMD y ATPCO.
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Teleperformance
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Ciudad de México, México
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Ejecutivo de cuentas
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May 2014 - Jan 2016
Atención a socios Premium del programa de lealtad de Aeromexico Atención a socios Premium del programa de lealtad de Aeromexico
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ATENTO México
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Mexico
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Ejecutivo de ventas
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Mar 2012 - Jun 2012
Ejecutivo de ventas de boletos para Volaris Ejecutivo de ventas de boletos para Volaris
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Education
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Instituto Politécnico Nacional
Relaciones Comerciales -
Universidad Insurgentes, S.C.
ciencias sociales y humanidades