Experience

K4 Technical Services

• United Arab Emirates
• Facilities Services
• 1 - 100 Employee

• Cleaning Department Manager

  • Jan 2023 - Present

  As the Cleaning Department Manager at K4, I oversee and manage a diverse team responsible for delivering exceptional cleaning services across various sectors. With a sharp attention to detail and a commitment to upholding high standards, I ensure the efficient operation of the department while fostering a collaborative and productive work environment. From leading and motivating the team to implementing quality control measures, I strive to consistently exceed client expectations and stay ahead of industry trends. Show less



FORMULA FACILITIES SERVICES LIMITED

• United Kingdom
• Facilities Services

• Manager

  • Dec 2019 - Apr 2023

  As an operations manager, I oversee contracts and buildings to ensure compliance with procedures and processes. I work closely with site managers and supervisors to implement best practices and a common approach. I identify and recommend technical cleaning operation improvements for all sites and ensure compliance with standards. I manage and direct the team, providing support and training as needed to increase customer satisfaction. As an operations manager, I oversee contracts and buildings to ensure compliance with procedures and processes. I work closely with site managers and supervisors to implement best practices and a common approach. I identify and recommend technical cleaning operation improvements for all sites and ensure compliance with standards. I manage and direct the team, providing support and training as needed to increase customer satisfaction.



GDC (Fujitsu preferred supplier of Services)

• Russian Federation
• IT Services and IT Consulting
• 200 - 300 Employee

• Operations Supervisor

  • Nov 2008 - Apr 2022

  As a member of the operations team in both SDC02 (Global Switch House) and STE10 (Stevenage) data centers, I consistently maintain high housekeeping standards to ensure a professional presentation to customers. My role as a Service Continuity Engineer (Data Processor) includes hardware planning and break fix engineering, as well as identifying and implementing areas for improvement to prevent failure. I prioritize collaborative working ethics and maintain a skill matrix covering all operational activities. By improving end-to-end service and staff engagement, I exceed customer expectations and create a demonstrable approach to improve efficiency and effectiveness. Additionally, I am committed to self-development and have created training materials that have been utilized across all data centers, with examples of team development. Show less