Jose Fonseca

Automotive Service Advisor at Jaffarian Volvo Toyota
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Contact Information
us****@****om
(386) 825-5501
Location
Lawrence, Massachusetts, United States, US

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Bio

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Experience

    • United States
    • Automotive
    • 1 - 100 Employee
    • Automotive Service Advisor
      • Jan 2022 - Present

    • Express Service Advisor/Auto Porter
      • Sep 2021 - Present

      Driving vehicles on lot as needed and assisting with vehicle flow within dealership as service tickets are generated. Shuttling vehicles and customers on/off premises when needed. Maintaining organization of service lot while assisting with snow removal. Performing tasks assigned from day to day by the Service manager. Advising customers on any needed repair/maintenance work to their vehicle while keeping the customer’s best interests in mind. Prepare a complete and accurate estimate of cost for labor and parts. Establishing follow-up time. Overseeing flow of Drive Lane while ensuring that customers receive prompt, courteous, and effective service. Providing customers with world class customer service. Communicating additional repair and service needs to the customer based on vehicle inspection. Explaining all completed work and charges to customers, and reviewing results of customer satisfaction surveys with Service Manager. Show less

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Business Development Coordinator
      • Aug 2020 - Sep 2021

      Responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, to include but not limited to inquiries on new and pre-owned vehicles, internet leads, and providing general information Responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, to include but not limited to inquiries on new and pre-owned vehicles, internet leads, and providing general information

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Management Consultant
      • Sep 2004 - Jul 2020

      Fashion consultant advising clients on personal style also presenting brand companies on style-related topics. Primary responsibilities centered on using clothing choices to enhance your client's public image. Daily job duties include assessing the client's personal style and recommending outfits to improve it. Fashion consultant advising clients on personal style also presenting brand companies on style-related topics. Primary responsibilities centered on using clothing choices to enhance your client's public image. Daily job duties include assessing the client's personal style and recommending outfits to improve it.

    • United States
    • Retail
    • 300 - 400 Employee
    • Jewelry Sales Associate
      • Feb 2011 - Jul 2016

      As a jewelry consultant I was responsible for presenting and selling jewelry to a retail customer. Duties where showing jewelry products and processing payments and recommending customer needs and meeting client expectations and setting up displays to boost sales. As a jewelry consultant I was responsible for presenting and selling jewelry to a retail customer. Duties where showing jewelry products and processing payments and recommending customer needs and meeting client expectations and setting up displays to boost sales.

Education

  • Greater Lawrence Technical School
    High School Diploma, Business/Office Automation/Technology/Data Entry
    1998 - 2001

Community

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