Jose Eduardo Joya

Network Operations Manager at Sydney Airport
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Sydney Area, AU

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5.0

/5.0
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Jessie Chris Gomez

Ed has been my manager and mentor for 2 years back at Enablis. Definitely one of the best leaders I have ever worked with. With his guidance, he has led our team through various complex situations and challenging projects. Not only is he very effective with managing the team's resources, but he also always ensures that he and the rest of the team is across the deep technical aspects of every work to be executed. He is a leader with very deep knowledge across a wide range of technologies, and have imparted to our team the value of effective knowledge-sharing, and reinforcing of various technical best-practices. Through his mentorship, me and the rest of our team had grown a lot in terms of technical aspects and work ethics. Ed will definitely be a big asset to any team looking for a great technical leader. Jessie Gomez Network Development Engineer - Amazon Web Services

John Ly

For the past two years I have been working with Ed at Enablis where he has shown nothing but the highest level of integrity and a true professional at heart. Always willing to assist and when not leading the team he is working on solutions around the core network and looking at how to evolve the network to prepare for the next wave of technology. Its refreshing to find someone who is at the top of his game, a true leader who can inspire a team yet is humble and is passionate about sharing his knowledge for the betterment of the business and their customers. It has been a great experience working with Ed and I would not hesitate to recommend his to any prospective employer. John Ly ITSM Professional – Networks and Service Operations

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Credentials

  • CMNA
    Cisco Meraki
    Mar, 2017
    - Nov, 2024
  • CCNA
    Cisco
    Nov, 2006
    - Nov, 2024
  • CCNP
    Cisco
    Sep, 2014
    - Nov, 2024
  • CCNA security
    Cisco
    Aug, 2016
    - Nov, 2024
  • Accredited Certified Engineer PAN OS 7.0
    Palo Alto Networks
  • ITILv 3 Foundation
    ITIL Certified

Experience

    • Australia
    • Airlines and Aviation
    • 500 - 600 Employee
    • Network Operations Manager
      • Jul 2021 - Present

    • United States
    • Software Development
    • 700 & Above Employee
    • High Touch Operations Mgr
      • Apr 2020 - Jul 2021

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Head Of Engineering
      • Oct 2016 - Apr 2020

      Enablis is a leading Managed Service provider in ANZ specialising in managed Security/Network for SME clients. As the Head of Engineering i am empowered to make strategic decisions and guide the organisation to deliver on Technical projects from the Core MPLS network, Cloud based Architecture, Managed Firewall offerings and Various Telephony solution. I am self motivated and constantly looking at ways to maximise the teams effectiveness to deliver on Clients Solutions, time and time again. Enablis is a leading Managed Service provider in ANZ specialising in managed Security/Network for SME clients. As the Head of Engineering i am empowered to make strategic decisions and guide the organisation to deliver on Technical projects from the Core MPLS network, Cloud based Architecture, Managed Firewall offerings and Various Telephony solution. I am self motivated and constantly looking at ways to maximise the teams effectiveness to deliver on Clients Solutions, time and time again.

    • Australia
    • Hospitals and Health Care
    • 700 & Above Employee
    • Network Operations Manager
      • Apr 2016 - Sep 2016

      Western Sydney Local Health District ( WSLHD)is one of the largest Health organisations in the southern Hemisphere spanning 5 major hospitals and many Community Health Centres across the Greater West of Sydney Metro as well as over 40 regional Pathology sites for PathWest. The position of the Network Operations Group Manager is to plan, implement, support and manage network infrastructure and Security Functions of the Network Operations Group within the ITS ( information Technology Services) wider department. To strategically lead and mentor the team of network Engineers to deliver high quality Information Technology Services to the broad range of users in WSLHD.

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Network Team Lead
      • Sep 2011 - Mar 2016

      TAS Managed Services has become one of Australia's leading managed services providers in the Financials Mutuals sector. Hosting critical applications such as core banking systems, collaboration platforms, websites and unified communications ,TAS provides a range of cloud, hosted and managed service solutions with expertise in systems integration, network management, application , cloud offerings (SaaS, IasS, PaaS ) as well as hosted managed desktop. The Senior Network Specialist is responsible for administering all facets of TAS core network and security infrastructure. The role requires monitoring , configuration as well as mentoring/leading the team. A maintenance of core network devices as well as delivering on Clients timelines for business continuity is a core business driver as we deal with Financially critical data that must adhere to stringent SLA and aslo lead and mentor team members in technical governance and peer review across multiple projects Key Duties performed : • Regular reporting on security, performance, capacity and any other issues which have the potential to cause degradation to the infrastructure performance is a key part of this role. • Deliver non-technical reporting to the business, enabling management to make quick and informed decisions on improved network security practices /technologies • Periodical health checks are to be carried out so as to gain an overview of the network security/performance together with a detailed report encapsulating PCI DSS Compliance parameters. • Work closely with all departments in levels of Technical Services, Operations, Service Delivery to resolve high Severity incidents and problems utilising ITILv3 framework. • Firewall Policy maintenance on Cisco ASA to the WWW and Check Point VSX gateway to our clients Branch networks hosted on our private Telstra MPLS cloud. • f5 Load balancer configurations for Web facing client applications i.e internet banking.

    • Telecommunications
    • 700 & Above Employee
    • Network Operations Center Engineer
      • Jan 2007 - Aug 2011

      Proactive fault reporting with the focus on supporting high level corporate accounts. Monitor & Manage external customer faults working within strict SLA guidelines. Network support experience with WAN technologies: OSPF, BGP, ATM, MPLS, DSL and ISDN. Configuration of Cisco equipment. Proactive support for company backbone and customer networks. Experience with HP Openview Network Node Management software. Analyze faults and resolve issues within the SLA guidelines. Experienced with Service Alliance fault reporting systems. Generating daily reports to assess costing and customer impact. 24/7 - 365 days a week operational environment

    • Telecommunications
    • 1 - 100 Employee
    • Business Owner
      • Jan 2006 - Apr 2009

    • Australia
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Data projects coordinator
      • Feb 2005 - Jan 2007

    • Data technical engineer
      • Aug 2002 - Jan 2005

    • NDC wideband engineer
      • Jun 2000 - Jan 2002

Education

  • University of Technology Sydney
    Bachelor of Engineering (B.Eng.), Telecommunications Engineering
    1997 - 2002
  • Cisco
    CCNA, CCNP, CCNA Security
    2006 - 2020
  • ITIL v3 Foundation
    2014 - 2015
  • palo alto networks
    ACE accredited configuration engineer, network security
    -
  • Cisco Meraki
    CMNA, Meraki
    -

Community

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