Experience

OCHIN, Inc.

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Information Technology Service Desk

  • Oct 2020 - Present

  Portland, Oregon, United States



Houston Technology Group

• New Zealand
• IT Services and IT Consulting
• 1 - 100 Employee

• Help Desk Support

  • Jul 2016 - Oct 2020

  HYG Group

• Computer System Support

  • Jul 2016 - Oct 2020

  HYG Group



Regions Bank

• United States
• Banking
• 700 & Above Employee

• Help Desk Support

  • Jan 2014 - Apr 2016

  Nashville, Tennessee Giving Customer Service and support to Regions associates for desktop PC issues.



UPS

• United States
• Truck Transportation
• 700 & Above Employee

• Lead Small Package Handler

  • Jan 2009 - May 2013

  Smyrna, TN Maintained work flow as well as kept accurate records with products shipped. I held this position for the entirety of my college education.



Lightning Source

• United States
• Printing Services
• 100 - 200 Employee

• Photoshop Support Specialist

  • Apr 2008 - Dec 2008

  La Vergne, TN Shot high definition digital photographs of book covers and loaded them into Photoshop CS3 for editing, which included removing stains, scratches, tears and cropping them into appropriate production size. Helped increase production speed by introducing more efficient Photoshop procedures.



Highstreet- Bye Insurance Agency

• United States
• Insurance
• 1 - 100 Employee

• CSSR/Office Manager

  • Feb 2007 - Feb 2008

  Severna Park, MD Provided customer service to all insurance policy holders, including Spanish speaking customers. Managed satellite office and supervised two employees.



Jay Newman Insurance

• Administrative Assistant

  • Apr 2006 - Feb 2007

  Pensacola, FL Primary duties include directing incoming calls, filing, data entry, process payments and handling office supplies. Other duties included the installation and configuration of office software.



The Zavala Team Real Estate

• Tech Support/Assistant

  • Jun 2005 - Oct 2005

  Escondido, CA Created and regularly updated an MS Access database for customer profiles. Database helped increase sales to its highest in 2005. Duties also included the creation of flyers, filing and clerical work.



Portland General Electric

• United States
• Utilities
• 700 & Above Employee

• Database Administrator

  • Mar 2004 - Mar 2005

  Portland, OR Maintain accurate records of a database that monitors the location of IT backup media used in a SILO of the computer room. Accurate data entry skills, typing, phone, clerical, filing.