Corporate Project Manager

• Nov 2022 - Present

BSA Anti-money Laundering Analyst

• Nov 2020 - Nov 2022

Project Management Professional

• Dec 2016 - Nov 2022

• Supported projects implementation for different companies and industries • Risk management analysis on credit card system implementation • Quality assurance processes implemented • Supported projects implementation for different companies and industries • Risk management analysis on credit card system implementation • Quality assurance processes implemented

BSA/ Anti-Money Laundering Analyst

• Feb 2018 - Oct 2020

Responsible for detecting and monitoring suspicious transactions in an effort to prevent money laundering. Responsible for detecting and monitoring suspicious transactions in an effort to prevent money laundering.

Project Manager Consultant

• Jan 2016 - Dec 2016

Achievements: • Successfully led a CRM Regional implementation project on SAP Platform (Central America and Peru) and Microsoft Dynamics, working for Retail and Logistic management processes. • Implemented a successful Risk Management Plan and avoided losses to the company. • Accountable for all project lifecycle from starting to closing. • Promoted a Security Management Plan and avoided delays on most of the deliverables. • I implemented a system for controlling all the project development processes and keep schedule and changes greater than 5%-7% and cost and time reduction processes. • Communication plan and stakeholder management (internal and external), outsourcing management and supply chain supervision. • Contract administration and implementation supervision. • First point of contact between high management, technical teams and final users. Show less

Project Manager (Wells Fargo Bank - USA)

• May 2014 - Dec 2015

Achievements: • Project Manager of a risk and fraud system upgrade project supervising teams of 15 people. • Intercultural remote work related to UAT, test plans and risk assessment. • Software installments supervision getting 5-10% in advance of the expected time. • Acted as liaison and as primary point of contact between technical teams and final users. Achievements: • Project Manager of a risk and fraud system upgrade project supervising teams of 15 people. • Intercultural remote work related to UAT, test plans and risk assessment. • Software installments supervision getting 5-10% in advance of the expected time. • Acted as liaison and as primary point of contact between technical teams and final users.

Business Analyst - IT Credit Unions

• May 2011 - May 2014

Achievements: • Requirement elicitation and functional specifications for credit union´s processes for loans, credit card, electronic payments, savings, term deposits, retirement accounts, system security and anti-money laundering. • Accountable for gathering, analyzing, scoping non-functional specification and requirements related to different areas, carried out successful walkthroughs and supervised software engineers’ tasks. • Liaised directly with senior leadership, project managers, technical teams and final users. Show less

PMO Leader / BA (Strategy and Compliance)

• Feb 2006 - Sep 2009

Achievements • Leader of the HP Development and Support Project Manager Office for Costa Rica and Mexico. • Supervision of 100+ people. Schedule and facilitating meetings with internal and external stakeholders. • Spearheaded and monitored 45+ IT projects and increased performance metrics compliance from 66% to 100%, dismissing risk of delays in projects´ schedules. • Led implementation of project management methodology including PM processes, logistics and quality control for suppliers and outsourcing activities. • Implemented quality metrics, quality audits and communication improvement • Scope Management and Project Documentation to CMM3 Level. Show less

BA and project coordinator

• Apr 1994 - Jan 2006

Achievements: • IT Project coordinator for banking projects for different VISA Card projects • Technical leader in Visa Credit and Visa Debit Card system implementation, acquiring processes, dataphones, handhelds, external and internal acquirer reconciliation procedures. • Process development related to issuing, acquiring and payment processors. • Requirement elicitation, Anti-Money Laundering, loans and accounting. • Process analysts and re-engineering analysis related to supply chain and cost reduction activities. • Creation and supervision of quality assurance plan Show less