Experience

Novalnet AG - Empowering Payment

• Germany
• Financial Services
• 1 - 100 Employee

• Chief Business Development Officer

  • Aug 2021 - Present

• Business Development Manager

  • Jul 2017 - Present

  Business Development Manager at Novalnet AG

• Sales and International Partner Relations

  • Oct 2014 - Jun 2017

  • Establishing and maintaining long term business relationships with potential and existing clients within Europe and US. • Work closely with Sales, Technical and Product teams to ensure seamless boarding of new e-commerce merchants.• Lead all aspects of contract negotiations with European and International Partners.• Negotiating commercial pricings with companies on Payment Types such as Inpay, Astropay, TrustPay, Entercash, Neteller, Mistercash/Bancontact, Poli, iDeal etc.• Liaise with marketing and product teams to improve payment portfolio/solutions development.• Plan and execute sales strategies to acquire e-commerce merchants and follow up with boarding team to ensure their progress.• Conduct sales presentations and educate agency partners on products and solutions.



Luan Trade SARL

• Chef du Produit Junior

  • May 2011 - Apr 2012

  • Identify and maximize new business opportunities within Europe.• Handling and processing customer orders.• Managing delivery and supporting customer management program. • Identify and maximize new business opportunities within Europe.• Handling and processing customer orders.• Managing delivery and supporting customer management program.



Robert Heath Heating

• United Kingdom
• Consumer Services
• 1 - 100 Employee

• Client Relations Manager

  • Feb 2008 - Apr 2010

  • Optimise existing processes in order to drive operational stability and customer satisfaction.• Dispatching engineers for gas safety checks and boiler installations.• Preparation of rosters, reports and handling of complaints.• Liaise and negotiate with external agencies. • Optimise existing processes in order to drive operational stability and customer satisfaction.• Dispatching engineers for gas safety checks and boiler installations.• Preparation of rosters, reports and handling of complaints.• Liaise and negotiate with external agencies.



British Gas

• United Kingdom
• Utilities
• 700 & Above Employee

• Key Accounts Manager

  • Sep 2004 - Nov 2007

  • Building and executing strategies to leverage existing key accounts to gain greater market share.• Creating financially substantiated value propositions.• Cross selling additional solutions to key accounts to drive growth and profitability.• Design client development strategies to improve and strengthen key accounts. • Building and executing strategies to leverage existing key accounts to gain greater market share.• Creating financially substantiated value propositions.• Cross selling additional solutions to key accounts to drive growth and profitability.• Design client development strategies to improve and strengthen key accounts.



British Telecom

• Computer Networking
• 500 - 600 Employee

• Sales Supervisor

  • Feb 2002 - Aug 2004

  • Monitoring a team of 40 sales agents and responsible for driving sales performance.• Collaborating with Sales Manager to prepare client feedback programs to identify areas to improve at service level.• Manage my own sales pipeline and achieve set sales and revenue targets. • Monitoring a team of 40 sales agents and responsible for driving sales performance.• Collaborating with Sales Manager to prepare client feedback programs to identify areas to improve at service level.• Manage my own sales pipeline and achieve set sales and revenue targets.