Experience

Netcon Americas

• United States
• IT System Custom Software Development
• 1 - 100 Employee

• OSS BSS Coordinator (US)/ Data Engineer / Cloud Operations Engineer

  • Sep 2021 - Present

  Rio de Janeiro, Brasil > OSS BSS Coordinator (US): - Pass on the developed strategies, managing and coordinating the operational plan for the North American branch of the Company; - Support the Project manager by providing technical insight during the whole life span of the project and meetings with the client; - Support the team of analysts with training and the management of their project activities; - Be in charge of more demanding project-related activities, for example, client's… Show more > OSS BSS Coordinator (US): - Pass on the developed strategies, managing and coordinating the operational plan for the North American branch of the Company; - Support the Project manager by providing technical insight during the whole life span of the project and meetings with the client; - Support the team of analysts with training and the management of their project activities; - Be in charge of more demanding project-related activities, for example, client's data analysis, processing, and load (import). > Data Engineer: - Support demands in the design and development of reports and dashboards using BI tools, primarily Microsoft Power BI; - Design and Implement ETL processes using third party products such as AWS S3, Redshift, Glue, RDS, and programming languages like Python; - Group and process different datasets to provide reports and analysis; - Perform data profiling and data quality validation;

• System Analyst

  • Jul 2019 - Sep 2021

  Rio de Janeiro - Support demands in the design and development of reports and dashboards using BI tools, primarily Microsoft Power BI; - Group and process different datasets to provide reports and analysis; - Perform data profiling and data quality validation; - Support the company's North American branch serving as the Technical Leader of Projects. Personally responsible for leading the stage of the project of processing and loading the client's data(Locations, Network Components… Show more - Support demands in the design and development of reports and dashboards using BI tools, primarily Microsoft Power BI; - Group and process different datasets to provide reports and analysis; - Perform data profiling and data quality validation; - Support the company's North American branch serving as the Technical Leader of Projects. Personally responsible for leading the stage of the project of processing and loading the client's data(Locations, Network Components, Physical and Logical Circuits) into the company's software as well. As well as, train and guide the analysts in other project activities; - In charge of supporting and training clients, and the implementation and parametrization process of the ConnectMaster, a software specialized in the managing of telecommunication networks; - Responsible for the implementation and support of Oracle databases; - Experienced in consulting visits for extended periods in the client's premises, helping them learn how to operate and include the ConnectMaster in an integrated manner with the company's current processes and systems, having meetings with different teams helping them drawn new workflows, and having hands-on activities showing how to perform integrations with third-party software.

• Engineering Intern

  • Jul 2018 - Jul 2019

  Rio de Janeiro e Região, Brasil - Acting on the support and implementation of the ConnectMaster, a software specialized in the managing of telecommunication networks. -Support the implementation and support of Oracle databases; - Train clients on how to operate the ConnectMaster and integrated third-party software.