Experience

duagon

• Switzerland
• Computers and Electronics Manufacturing
• 100 - 200 Employee

• Delivery Manager - Inditex

  • Aug 2022 - Present

  Promote the implementation of agile culture in the team (ceremonies, dynamics...) Lead and implement delivery best practices. Maintain and promote backlog visibility Promote and achieve continuous improvement culture within teams Align the team's strategy with the organization's strategy Assist Product Owners in defining and sharing the product roadmap Remove impediments and coordinate dependencies Facilitate team communication with stakeholders and other teams Support the Technical Lead on the road to technical excellence Welcome and lead onboarding of new team members Show less



Admiral Europe Tech | Admiral Group

• Spain
• Technology, Information and Internet
• 100 - 200 Employee

• • Jun 2020 - Aug 2022

  Help a team to enhance and streamline the processes by which they achieve their goals within the scope of access control and privilege control systems.Team coachingUnlock any impedimentsScrum methodology and ritualsSupport with task and resources planningRequirements gathering supportSupport to the team on technical analysisAWS cloud experience

• • Dec 2017 - Jun 2020

  Design and deployment of internal control processes related with data protection, costs and provider management. Disaster recovery testing, data protection internal controls, capacity and supply chain support. Costs analysis and reporting. Project management

• • Jan 2014 - Dec 2017

  Service desk squad coordination, shifts, technical documentation, continuous improvement, problem management, incident and change management, outages communications and coordination. Spanish, English and French.



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• IT Support Specialist

  • Jun 2012 - Jan 2014

  Incident and requests management by using ITIL methodology. Document creation. Support in English and Spanish. Incident and requests management by using ITIL methodology. Document creation. Support in English and Spanish.



Cáritas Diocesana de Sevilla

• Sevilla y alrededores, España

• System Administrator

  • Nov 2009 - Nov 2011

  Sysadmin tasks (server management, networking, backups). Provider management and employees training. Sysadmin tasks (server management, networking, backups). Provider management and employees training.



Tier1, S.A.

• Spain
• IT Services and IT Consulting
• 100 - 200 Employee

• Local Support Technician

  • Mar 2009 - Nov 2009

  Local support, request and incident management, technical documentation and projects supporting tasks. Local support, request and incident management, technical documentation and projects supporting tasks.



Collège Jules Verne

• Les Mureaux

• Social Work Intern

  • Nov 2006 - May 2007

  Last university year at the Lycèe Rabelais in Paris with an internship in the Jules Verne college (Les Mureaux). Last university year at the Lycèe Rabelais in Paris with an internship in the Jules Verne college (Les Mureaux).