Jose Angel Cabrita Viera
SAP ALM Consultant at Rapid ERP- Claim this Profile
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English Professional working proficiency
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Spanish Native or bilingual proficiency
Topline Score
Bio
John O'Brien
Jose is a motivated, forward-thinking intelligent Consultant who has lots of knowledge within the SAP ALM field. His abilities to easily absorb customer input allow him to provide rapid solutions to customer problems. Jose is extremely enthusiastic about his work which is infectious. Whenever I had a problem he was happy to help out. Besides being great to work with, he is a take-charge person who prides himself in doing a good job. Jose worked far beyond the call of duty, certainly someone I would want to have on my team.
Kim Evans
A hardworking project resource, with the ability to learn new business processes quickly and contribute in a large project team that included multiple suppliers and stakeholders. Thank you for your contribution I would recommend you on any future projects.
John O'Brien
Jose is a motivated, forward-thinking intelligent Consultant who has lots of knowledge within the SAP ALM field. His abilities to easily absorb customer input allow him to provide rapid solutions to customer problems. Jose is extremely enthusiastic about his work which is infectious. Whenever I had a problem he was happy to help out. Besides being great to work with, he is a take-charge person who prides himself in doing a good job. Jose worked far beyond the call of duty, certainly someone I would want to have on my team.
Kim Evans
A hardworking project resource, with the ability to learn new business processes quickly and contribute in a large project team that included multiple suppliers and stakeholders. Thank you for your contribution I would recommend you on any future projects.
John O'Brien
Jose is a motivated, forward-thinking intelligent Consultant who has lots of knowledge within the SAP ALM field. His abilities to easily absorb customer input allow him to provide rapid solutions to customer problems. Jose is extremely enthusiastic about his work which is infectious. Whenever I had a problem he was happy to help out. Besides being great to work with, he is a take-charge person who prides himself in doing a good job. Jose worked far beyond the call of duty, certainly someone I would want to have on my team.
Kim Evans
A hardworking project resource, with the ability to learn new business processes quickly and contribute in a large project team that included multiple suppliers and stakeholders. Thank you for your contribution I would recommend you on any future projects.
John O'Brien
Jose is a motivated, forward-thinking intelligent Consultant who has lots of knowledge within the SAP ALM field. His abilities to easily absorb customer input allow him to provide rapid solutions to customer problems. Jose is extremely enthusiastic about his work which is infectious. Whenever I had a problem he was happy to help out. Besides being great to work with, he is a take-charge person who prides himself in doing a good job. Jose worked far beyond the call of duty, certainly someone I would want to have on my team.
Kim Evans
A hardworking project resource, with the ability to learn new business processes quickly and contribute in a large project team that included multiple suppliers and stakeholders. Thank you for your contribution I would recommend you on any future projects.
Credentials
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EMS Technical Expert
CelonisNov, 2022- Nov, 2024 -
Accelerate Cloud Implementations with SAP Cloud ALM
SAPJul, 2021- Nov, 2024 -
SAP Cloud ALM in a Nutshell
SAPOct, 2020- Nov, 2024 -
Agile Project Delivery with Focused Build for SAP Solution Manager
SAPOct, 2019- Nov, 2024 -
SAP Certified Technology Associate - SAP Solution Manager Mandatory and Managed System Configuration (7.2 SPS5)
SAPMar, 2018- Nov, 2024 -
SAP Certified Technology Associated - SAP Solution Manager (IT Service Management Configuration) 7.1 SP8
SAPOct, 2016- Nov, 2024 -
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)Dec, 2019- Nov, 2024
Experience
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Rapid ERP
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United Kingdom
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Information Technology & Services
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1 - 100 Employee
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SAP ALM Consultant
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Apr 2017 - Present
1. Supporting customers with SAP S/4HANA transition (on-premise and private cloud) program using SAP Focused Build for Solution Manager as the main tool to guide project members through the entire lifecycle, based on agile implementations aligned with the SAP Activate methodology.2. Advising customers with landscape strategy approaches, project preparation and execution as well as covering all the testing aspects of the SAP S/4HANA transition involving Unit Testing, Single Functional Testing, Integration Testing, Regression Testing and User Acceptance Testing using Test Management within SAP Focused Build as the main tool.3. Provide Consulting Services to clients on SAP ALM / Solution Manager 7.1 and 7.24. Deliver solutions to clients at all stages of the lifecycle (from development straight through to operation and support).5. Support SAP projects in initial set-up, defining standards and on-going review.6. Provide training on Solution Manager to end users and support teams.7. Support clients with problem/issues during the implementation of solution to help them consistently achieve value and maximise the efficiency of resources by using Solution Manager.
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SAP ALM Associate Consultant
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Feb 2016 - Present
Additional to my previous activities as a Junior SAP ALM Consultant, new responsibilities such as:1. Installation and Configuration of Solution Manager 7.1 on Linux and Patching process on a cloud hosted system (via AWS).2. Configuration and understanding of Change and Request Management, considering creation of new Clients, and confguration of Logical Components, Domain Controller and Tranport routes, Retrofit Process, CSOL and DGP. 3. Performance of test for Request for Changes (RfC), Change Documents and Transport Request Management. 4. Implementation of IT Service Management (ITSM) functionality in Solman 7.1 with the configuration of transaction types (Incidents, Problem, Service Request and Service Order) to support a customer to respond successfully in the event of significant interrupted services, which helps increase the business process from end to end. 5. Performance of multiple Test in the Development system to guarantee the changes are done successfully before handing over to the customer for UAT and the go-live.6. Configuration of the ITSM Analytics to give customer the option to run interactive reports for its analysis based on the data held by the system.
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Junior SAP ALM Consultant
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Oct 2015 - Jan 2016
Rapid ERP SAP ALM Consultant team provides high quality and innovative ALM consulting services, focusing on helping our clients run their SAP solution efficiently to meet their business goals successfully.Responsibilities:1. Implementation of the SAP Change and Resquest Management (ChaRM) and ManageEngine (ServiceDesk Plus) Interface on customer side to support IT team with a tool to improve their business process in a productive system.2. Performance and support on testing to help the Interface integration considering different requirements and scenarios to meet their expectation.Training:1. SAP Roles and Authorisations to understand basic concept and learn how to handle and implement standard roles in SAP Solution Manager and authorisation concepts for IT Service Management. Also, learning of the customizing Work Center, handling Infrastructure Roles, and authorisation concepts for Root Cause Analysis and other services, like IT Service Management.2. Basic Configuration of SAP Solution Manager 7.1 to understand the prerequisites and the initial configuration steps of System Preparation, Basic Configuration and Managed System Configuration.3. Performance and configuration of the Retrofit process to implement changes in different system landscapes without using the import task of the Transport Management requests, which can be used to implement new functionalities in the system without affecting the maintenance of the Production system.
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Xerox
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United States
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Business Consulting and Services
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700 & Above Employee
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Change & Release Analyst
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Aug 2014 - Aug 2015
Xerox Change & Release Management team supports all SAP implementations across Europe and UK and manages change activities on the SAP platforms using the ITIL operating model and the Solution Manager system.Responsibilities: 1. Lead Change Review Board meetings that are carried out to authorise changes to be implemented in the Development Layer as part of the change process before being tested and deployed in any of the productive SAP environments.2. Lead Emergency Change Advisory Board meeting to authorise change activities to be implemented on either Pre-Production or Production layer.3. Perform transport audits improted by technical teams into the SAP platform using the Transport Express software.4. Authorise changes during business working hours with high priority to be deployed into the Development layer for any the SAP systems.5. Lead Post Implementation Review in order to identify and document the reason why changes have failed in a Productive system. - Solution Manager 7.1 project:1. Knowledge on the new change process, besides a good understanding on the Transport Management activities considering the CSOL and DGP functionalities.2. Ability on the Defect Management procedures considering negatives and positives scenarios to avoid critical impacts on the system from a risk management perspective.3. Good knowledge on Logical Components required for each SAP system to connect different systems with Solution Manager 7.1 and the use of Project cycles controlled by CHARM & ITSM.4. Understanding on the Disaster Recovery procedure performed in the SAP platform to implement changes for specific systems considering the risk management assessment.5. Good knowledge on the Quality Gate Management functions used to govern the change process through CHARM for each layer.6. Performance of User Acceptance Tests (UAT) to design the new change process from a Change Management perspective, considering multiple of scenarios to meet Xerox expectations.
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Sistema Eléctrico del Estado Nueva Esparta (SENECA)
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Oil and Gas
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1 - 100 Employee
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Technical Support
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Oct 2010 - Sep 2011
I configured new workstation inside the organization domain, also set up operative system and specific software for users depending on their tasks and needs, updated anti-virus for providing a secure environment. I configured new workstation inside the organization domain, also set up operative system and specific software for users depending on their tasks and needs, updated anti-virus for providing a secure environment.
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Local Engineer
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Jan 2010 - Sep 2010
I configured the Aeronautical Message Handling System (AMHS) for 9 airports in Venezuela, which allowed updating its communication protocol, also I was assigned for doing the structured cabling in the airports to provide connection from workstation to the main switch and router. I configured this devices to communicate with the headquarter, and finally I set up workstations for users and taught basic knowledge of AMHS. I configured the Aeronautical Message Handling System (AMHS) for 9 airports in Venezuela, which allowed updating its communication protocol, also I was assigned for doing the structured cabling in the airports to provide connection from workstation to the main switch and router. I configured this devices to communicate with the headquarter, and finally I set up workstations for users and taught basic knowledge of AMHS.
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Sistema Eléctrico del Estado Nueva Esparta (SENECA)
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Oil and Gas
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1 - 100 Employee
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Technical Support
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Jan 2009 - Apr 2009
I was assigned for backing up data to user with new workstations and fixed hardware and software drawbacks in workstations to set up in the domain again. I was assigned for backing up data to user with new workstations and fixed hardware and software drawbacks in workstations to set up in the domain again.
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Corporación Digitel
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Venezuela
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Telecommunications
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700 & Above Employee
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Network administrator (Internships)
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Jan 2007 - Apr 2007
I worked as a network administrator for maintaining the LAN of the organization and controlled the intranet for inside information. I was responsible for creating VPN account to users that needed access to the network from outside. Also, I controlled the PSTN, VoIP and IP telephony infrastructure for the calls. l. Finally, I was assigned to manage the WAN to provide services to different users around remotes offices. I worked as a network administrator for maintaining the LAN of the organization and controlled the intranet for inside information. I was responsible for creating VPN account to users that needed access to the network from outside. Also, I controlled the PSTN, VoIP and IP telephony infrastructure for the calls. l. Finally, I was assigned to manage the WAN to provide services to different users around remotes offices.
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Education
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2013 - 2015
University of Kent
MSc Computer Security, Networks and Security -
2004 - 2009
Universidad Tecnologica del Centro
Engineer, Networking and Communication
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