Experience

Sacramento Regional Transit District

• Truck Transportation
• 100 - 200 Employee

• Senior IT Business Systems Analyst

  • Jul 2016 - Present

  • Support ERP enterprise class software systems • Collaborate with customers to develop business requirements and translate them into technical specifications • Work with management to streamline processes and create solutions for daily operations • Develop new processes and implement system integration to create efficiencies between systems • Routinely work with vendors to ensure proper understanding and delivery of solutions by providing specifications and testing feedback • Analyze testing impact of requirement changes and modify test scenarios as needed Show less



Tech Guy Consulting

• Anna, IL

• Computer Technician

  • Jun 2015 - May 2016

  • Developed and edited websites using WordPress • Quickly resolved problems regarding computer software and hardware operations • Troubleshoot all areas of a computer, repairing as needed • Communicated issues to customers in an easy-to-understand language • Developed and edited websites using WordPress • Quickly resolved problems regarding computer software and hardware operations • Troubleshoot all areas of a computer, repairing as needed • Communicated issues to customers in an easy-to-understand language



Southern Illinois University, Carbondale

• United States
• Higher Education
• 700 & Above Employee

• Undergraduate Assistantship

  • Aug 2014 - May 2015

  • Collaborated with the Associate Provost for Academic Programs to improve the development of education at SIU • Conducted research on the distribution of freshman tablets • Attended research forums to discuss projects that I composed • Maintained academic records • Collaborated with the Associate Provost for Academic Programs to improve the development of education at SIU • Conducted research on the distribution of freshman tablets • Attended research forums to discuss projects that I composed • Maintained academic records



Shawnee Community College

• United States
• Higher Education
• 100 - 200 Employee

• Website Intern

  • Nov 2013 - May 2014

  • Interviewed students and parents for feedback on updating the school website • Rewrote sections on the website using HTML • Organized meetings with parents and faculty, revising the website as needed • Analyzed and updated information relating to the dual credit program SCC offers and constructed a webpage • Interviewed students and parents for feedback on updating the school website • Rewrote sections on the website using HTML • Organized meetings with parents and faculty, revising the website as needed • Analyzed and updated information relating to the dual credit program SCC offers and constructed a webpage



Cerro de la Silla

• Jonesboro, IL

• Restaurant Manager

  • Jul 2008 - Jul 2012

  • Successfully managed a family owned restaurant • Supervised and trained employees • Successfully managed a family owned restaurant • Supervised and trained employees