Jose A Rodriguez

Senior Quality Engineer at Citrix Systems (Research & Development) Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Hialeah, Florida, United States, US

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Credentials

  • CRISC Cert Prep: 4 Information Technology and Security
    LinkedIn
    Sep, 2023
    - Sep, 2024
  • Microsoft 365 Enterprise Administrator Expert (MS-100) Cert Prep: Design and Implement Services
    LinkedIn
    Sep, 2023
    - Sep, 2024
  • Developing Secure Software
    LinkedIn
    Aug, 2023
    - Sep, 2024
  • Learning the OWASP Top 10
    LinkedIn
    Aug, 2023
    - Sep, 2024
  • Programming Foundations: Secure Coding
    LinkedIn
    Aug, 2023
    - Sep, 2024
  • Cloud Security Concepts: Services and Compliance
    LinkedIn
    Sep, 2022
    - Sep, 2024

Experience

  • Citrix Systems (Research & Development) Ltd
    • Senior Quality Engineer
    • Citrix Reliability Cloud Engineer
      • Jan 2021 - Present

      • Monitor alerts and troubleshoot customer Cloud DaaS issues in Citrix Cloud environments, using Splunk, logs, etc. • Support customer environments in Microsoft Azure and Amazon AWS. • Work with various teams (Dev, SRE, TAM) to address customer issues and concerns.

    • Senior Quality Engineer
      • Mar 2016 - Dec 2022

      Lead of PVS LTSR Releases • Created test plans. Monitor Citrix PVS LTSR releases (7.6, 7.15, 1912, and 2203). Coordinated with Development to address product issues using Slack, Jira and OneTest. • Responsible for PVS LTSR automation, creating test automation to increase coverage.

    • Automation Engineer
      • Mar 2011 - Mar 2016

      • Responsible for Automated Stress Test (AST) process and created/modified stress scripts as needed. • Coordinated, enhanced, documented, and maintained the LCM Regression Tool. • Conferred with LCM Managers and Leads to gather information for LCM Regression Tool.

    • Quality Assurance Team Lead
      • Mar 2005 - Mar 2011

      Lead of 3rd Party Validation Team • Communicated and coordinated across Citrix’s global teams for 3rd party product support. Architects, PMs, Marketing, Support, Release, and Support teams • Established team’s priorities. • Developed work plans. Assigned activities and task for team. • Oversaw work product and addressed issues. • Balanced projects and resources for effective coverage and high efficiencies.

    • Quality Assurance Engineer
      • Feb 1998 - Mar 2005

      • Generated test plans • Created documentation, processes and execution of test cases

  • Racal Datacom
    • Telecommunications
    • 1 - 100 Employee
    • Lead Technical Specialist
      • Jun 1980 - Nov 1997

      • 16 years leading a variety of teams to repair, release and support of commutations technologies and legacy products. (FDDI, Switches, Multiplexer) • Managed, set priorities, and assigned tasks and duties for Pilot Test/Model Shop. Led a team of 5 technical personnel. SPECIAL PROJECTS October 1992 Established and managed every aspect of a test site, in Orange County, Ca. to move a communications product line to Ft. Lauderdale - FDDI. 1986 – 1987 Developed and established… Show more • 16 years leading a variety of teams to repair, release and support of commutations technologies and legacy products. (FDDI, Switches, Multiplexer) • Managed, set priorities, and assigned tasks and duties for Pilot Test/Model Shop. Led a team of 5 technical personnel. SPECIAL PROJECTS October 1992 Established and managed every aspect of a test site, in Orange County, Ca. to move a communications product line to Ft. Lauderdale - FDDI. 1986 – 1987 Developed and established processes and workflows for the enhancement for Racal’s distributor JDC, a Tokyo Japan distributor. 2 trips to Tokyo. Show less • 16 years leading a variety of teams to repair, release and support of commutations technologies and legacy products. (FDDI, Switches, Multiplexer) • Managed, set priorities, and assigned tasks and duties for Pilot Test/Model Shop. Led a team of 5 technical personnel. SPECIAL PROJECTS October 1992 Established and managed every aspect of a test site, in Orange County, Ca. to move a communications product line to Ft. Lauderdale - FDDI. 1986 – 1987 Developed and established… Show more • 16 years leading a variety of teams to repair, release and support of commutations technologies and legacy products. (FDDI, Switches, Multiplexer) • Managed, set priorities, and assigned tasks and duties for Pilot Test/Model Shop. Led a team of 5 technical personnel. SPECIAL PROJECTS October 1992 Established and managed every aspect of a test site, in Orange County, Ca. to move a communications product line to Ft. Lauderdale - FDDI. 1986 – 1987 Developed and established processes and workflows for the enhancement for Racal’s distributor JDC, a Tokyo Japan distributor. 2 trips to Tokyo. Show less

Education

  • Nova Southeastern University
    Bachelor of Business Administration - BBA, Business Administration and Management, General

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