Experience

Upsourcing

• France
• Staffing and Recruiting
• 1 - 100 Employee

• Recruteuse

  • Jan 2023 - Present



Stealth Startup

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Customer Sucess Associate

  • Apr 2022 - Jun 2022



Frichti

• France
• Technology, Information and Internet
• 200 - 300 Employee

• Logistics Centers Manager - Responsable multi-sites

  • Jan 2020 - Feb 2022

• Hub Manager

  • Sep 2019 - Jan 2020

• Shift Leader

  • Jul 2018 - Aug 2019



cojean

• France
• Restaurants
• 100 - 200 Employee

• Assistant Manager

  • Nov 2017 - Mar 2018

  Opening and closing the restaurant, Organization of the floor, monitoring and training of the team, Bring help and assist the team members in their daily tasks, Support the director in the general operation of the restaurant Opening and closing the restaurant, Organization of the floor, monitoring and training of the team, Bring help and assist the team members in their daily tasks, Support the director in the general operation of the restaurant



Maison Kayser USA

• United States
• Food and Beverage Services
• 100 - 200 Employee

• Store supervisor

  • Feb 2016 - Aug 2017

  - Opening and closing procedures following the company's standard : checking quality of all products for opening and organizing the rotation of display, managing voids and comps for all the customers and employees, managing left overs products and handle all waste prior to closing, responsible for cash out at closing and tip recording - Ensure all employees are providing excellent customer service - Handle guests complaints and escalate to GM if necessary - Support and assist all… Show more - Opening and closing procedures following the company's standard : checking quality of all products for opening and organizing the rotation of display, managing voids and comps for all the customers and employees, managing left overs products and handle all waste prior to closing, responsible for cash out at closing and tip recording - Ensure all employees are providing excellent customer service - Handle guests complaints and escalate to GM if necessary - Support and assist all employees in their responsibilities : at the bakery, barista and restaurant - Checking employee's attendance and make sure they are all ready to begin their shift - Training and scheduling a staff of 30 employees both front office and back of the house - Control labor cost by increasing sales and efficiency in the store - Plan ahead for peak trading periods, events and seasonal changes - Help GM and AGM to achieve targeted sale - Monitor and review store performance and facilitate improvements - Manage DOH compliance and stay updated with all knowledge - Know/learn and maintain compliance with relevant regulatory rules, standards, and licenses Show less - Opening and closing procedures following the company's standard : checking quality of all products for opening and organizing the rotation of display, managing voids and comps for all the customers and employees, managing left overs products and handle all waste prior to closing, responsible for cash out at closing and tip recording - Ensure all employees are providing excellent customer service - Handle guests complaints and escalate to GM if necessary - Support and assist all… Show more - Opening and closing procedures following the company's standard : checking quality of all products for opening and organizing the rotation of display, managing voids and comps for all the customers and employees, managing left overs products and handle all waste prior to closing, responsible for cash out at closing and tip recording - Ensure all employees are providing excellent customer service - Handle guests complaints and escalate to GM if necessary - Support and assist all employees in their responsibilities : at the bakery, barista and restaurant - Checking employee's attendance and make sure they are all ready to begin their shift - Training and scheduling a staff of 30 employees both front office and back of the house - Control labor cost by increasing sales and efficiency in the store - Plan ahead for peak trading periods, events and seasonal changes - Help GM and AGM to achieve targeted sale - Monitor and review store performance and facilitate improvements - Manage DOH compliance and stay updated with all knowledge - Know/learn and maintain compliance with relevant regulatory rules, standards, and licenses Show less



IHG Hotels & Resorts

• United Kingdom
• Hospitality
• 700 & Above Employee

• Meetings Sales Support Benelux (Trainee)

  • May 2014 - Nov 2014

  - Trade negotiation, - Follow-up of the groups and seminars requests, - Support hotels and link with IHG, - Administration and prospection - Trade negotiation, - Follow-up of the groups and seminars requests, - Support hotels and link with IHG, - Administration and prospection



HOTEL AMOUR

• France
• Hospitality
• 1 - 100 Employee

• Receptionist

  • Jul 2013 - Aug 2014



Mandarin Oriental Hotel Group

• Hong Kong
• Hospitality
• 700 & Above Employee

• Trainee

  • Nov 2011 - Mar 2012

  Waitress at the Blanc restaurant Waitress at the Blanc restaurant



Pershing Hall

• France
• Hospitality
• 1 - 100 Employee

• Food & Beverage Trainee

  • Nov 2010 - Mar 2011

  Two months as Two months at the reception desk Two months as Two months at the reception desk