Product Manager - 2nd VP

• Dec 2021 - Present

Leader of the Product team focused on increasing the success of the company within our existing product lines, placing the customer at the center to guarantee their satisfaction. In charge of the product vision in the short, medium and long term, its performance, feasibility and indicators. I develop sustainable visions and strategies to build on success in close cooperation with all company departments. Responsible for the Product Owners team and product development. Leader of the Product team focused on increasing the success of the company within our existing product lines, placing the customer at the center to guarantee their satisfaction. In charge of the product vision in the short, medium and long term, its performance, feasibility and indicators. I develop sustainable visions and strategies to build on success in close cooperation with all company departments. Responsible for the Product Owners team and product development.

Managing Partner

• Jun 2022 - Present

Product Development Specialist

• Sep 2019 - Present

Product Manager - 2nd VP

• Dec 2021 - Aug 2022

Leader of the Product team focused on increasing the success of the company within our existing product lines, placing the customer at the center to guarantee their satisfaction. In charge of the product vision in the short, medium and long term, its performance, feasibility and indicators. I develop sustainable visions and strategies to build on success in close cooperation with all company departments. Responsible for the Product Owners team and product development.

Product Owner

• Oct 2020 - Dec 2021

Responsible for the development, planning and financial strategy of product managers’ and C-Level requirements under an Agile Framework. Had the opportunity to lead the development of @Billet.do On-boarding, Home, Movements, Cash-In and Cash-Outs, Remitances, and Business Transactions (QR,mPOS) simultaneously with up to 32 developers in three teams.

Products and Innovation

• Jan 2019 - Oct 2020

Research, identify, develop and improve products and technologies. Guarantees that ideas are viable both technically, commercially and financially. Directs the development process from the idea to the implementation to ensure that products meet the needs of the clients, identified in human-centered-design. Research, design, work, test, and develops. Keeps a close watch on the markets and the changes to ensure the correct execution of the commercial strategy in general. Performs customer research activities to determine gaps in the service.

Finance, Planning and Business Inteligence Division Manager

• Mar 2018 - Sep 2020

Design, direct and control the planning process, maintaining the correct coordination of the evolution of the projects as well as the control of corporate management, business units in the development, communication, execution and sustenance of strategic and corporate tactics, in order to generate a sustainable business model.As head of the business intelligence unit, responsible for programming, coordinating and controlling the execution of market studies and benchmarking analysis, by identifying the strengths and oportunities of the Institution, determining new business opportunities and unattended market niches, propose and formulate differentiation strategies that allow the Institution to take advantage of the opportunities offered by the market and obtain comparative advantages over its competitors, in order to carry out the adoption of business strategies innovative, renewal and improvement of the product portfolio and design of new products and services.

Business Technology Consultant

• 2011 - Sep 2019

Worked in partnership with clients advising them how to use information technology in order to meet their business objectives, overcome problems, or improve processes. Provided strategic guidance with regard to technology and IT infrastructures. Developed strategy-based solutions that meet the needs of over 100 clients in website development, web site traffic growth, web site UI, SEO/SEM, advertising revenue, CRM's, SAP implementations, among others. Worked in partnership with clients advising them how to use information technology in order to meet their business objectives, overcome problems, or improve processes. Provided strategic guidance with regard to technology and IT infrastructures. Developed strategy-based solutions that meet the needs of over 100 clients in website development, web site traffic growth, web site UI, SEO/SEM, advertising revenue, CRM's, SAP implementations, among others.

Loyalty and Innovation Manager

• Nov 2014 - Mar 2018

Contributes to the delivery of change incubation, anticipating organizational needs and developing implementation plans. Plays a key role in ensuring projects (change initiatives) meet business, schedule and budget objectives. · Researches, monitors and investigates trends and innovation of the payment's eco-system. · Participates in the development of Projects that may consist of a variety of innovation challenges including existing product innovation, new business creation, new products, and strategic whitespace development. Ensures effective strategy implementation aimed at promoting and enhancing the efficiency of BPD's loyalty program, making customers more aware of it, and making sure they enjoy its benefits. · Responsible for designing, implementing and managing BPD's loyalty program. · Develop effective customer touch-point initiatives to improve client's credit card use and increase retention of new and existing customers. · Design and execute marketing campaigns/promotions targeted at promoting the loyalty program to increase program awareness to customer throughout the market. · Work closely with data analytics to identify at-risk clients and develop strategic initiatives aimed at increasing customer engagement and retention, as well as determining high-value clients and reward their continued usage. · Coordinate and maintain effective communication with other departments within the Credit Card Department and other areas of BPD. · Maintain industry knowledge of best practices in order to help improve the efficiency of programs used to drive retention, engagement and customer loyalty. · Negotiate lower-costs, more valuable, experience oriented rewards. · Reach yearly goals in regards with redemption, average points costs, user growth, among others.

Professor of Economics

• Sep 2016 - Aug 2017

Fiscal Policy Analyst

• Jan 2012 - Nov 2014

Economic Studies Analyst assessing fiscal and macroeconomic matters which included: - Debt Sustainability Analysis - Medium Term Macro Fiscal Frameworks - Budget Rigidities Analysis - BOP - Financial Overseeing & Forecasting - Infrastructure Investment Viability - Fiscal Rules - Structural Balances - Pensions and Intertemporal Models Economic Studies Analyst assessing fiscal and macroeconomic matters which included: - Debt Sustainability Analysis - Medium Term Macro Fiscal Frameworks - Budget Rigidities Analysis - BOP - Financial Overseeing & Forecasting - Infrastructure Investment Viability - Fiscal Rules - Structural Balances - Pensions and Intertemporal Models

Macro-Fiscal Consultant

• Jul 2011 - Jan 2012

Assessing in deep detail the fiscal and budgetary impact of public policy decisions taken by the various public sector bodies, social and economic feasibility of investment projects and infrastructure, among others, through the macro-fiscal analysis and projection of revenues, spending and government funding inside the Fiscal Policy and Analysis Unit, Ministry of Finance. Assessing in deep detail the fiscal and budgetary impact of public policy decisions taken by the various public sector bodies, social and economic feasibility of investment projects and infrastructure, among others, through the macro-fiscal analysis and projection of revenues, spending and government funding inside the Fiscal Policy and Analysis Unit, Ministry of Finance.

Statistics Technician

• Nov 2010 - Jul 2011

Performed periodic tasks that varied between collection, interpretation, review and coding, and organization of statistical data on imports and exports of the Dominican Republic. As well, prepared economic interpretation of data and prepared forecasts for the Economics Unit. Performed periodic tasks that varied between collection, interpretation, review and coding, and organization of statistical data on imports and exports of the Dominican Republic. As well, prepared economic interpretation of data and prepared forecasts for the Economics Unit.

VOIP Interconnection Analyst

• Apr 2008 - Feb 2009

Analyst for Wind Telecom Dominicana's VOIP interconnection area. Managed to reduce interconnection costs and maximize benefits through projections, statistics, economic analysis, and negotiation. Analyst for Wind Telecom Dominicana's VOIP interconnection area. Managed to reduce interconnection costs and maximize benefits through projections, statistics, economic analysis, and negotiation.

United Nations Model Teacher & Advisor

• Mar 2007 - Oct 2007

Joined to coach a student committee on United Nations Model and remained teaching Social Studies and History of the United Nations to students from 9th to 12th grade. Later, instructed a group of students for Harvard's United Nations Model in Boston, MA which attended as an advisor. Joined to coach a student committee on United Nations Model and remained teaching Social Studies and History of the United Nations to students from 9th to 12th grade. Later, instructed a group of students for Harvard's United Nations Model in Boston, MA which attended as an advisor.