Experience

Tokai Rika Brasil - TRBR

• Brazil
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Quality Analyst

  • Mar 2018 - Present

  • Primary contact to Toyota, Honda and Mitsubishi to solve quality issues;• Prepared customer Production Part Approval Process (PPAP) from new developments;• Managed warranty claims throught failure analysis and provided feedback to head quarter in Japan; • Trained production team on quality and lean concepts to avoid quality issues and unnecessary process steps;• Tracked customer satisfaction by compiling key performance indicators such as PPM, non-quality costs, customer intimacy, and warranty claims;• Conducted internal process / product audit and open issues to the areas and analyse corretive actions;



Hwashin - Peças Automotivas Brasil

• Brazil
• Automotive
• 100 - 200 Employee

• Quality Analyst

  • Jul 2016 - Mar 2018

  • Primary contact to Hyundai and Kia to solve quality issues;• Performed Statistical Process Control (SPC) on manufactured parts and registered the values in a quality report;• Managed a team of 3 quality inspector on regular basis;• Conducted internal process / product audit and open issues;• Provided quality support in customer ISO TS16949 audit and answered corretive actions;• Performed all quality documentation review during Enginnering Change Product (ECP). • Primary contact to Hyundai and Kia to solve quality issues;• Performed Statistical Process Control (SPC) on manufactured parts and registered the values in a quality report;• Managed a team of 3 quality inspector on regular basis;• Conducted internal process / product audit and open issues;• Provided quality support in customer ISO TS16949 audit and answered corretive actions;• Performed all quality documentation review during Enginnering Change Product (ECP).



Industrias Machina Zaccaria

• Brazil
• Machinery Manufacturing
• 1 - 100 Employee

• Quality Control

  • Jul 2014 - Jul 2016

  • Performed troubleshooting (8D) conducted root cause analysis and develop action plans;• Led improvement projects using PDCA methodology and quality tools;• Provided quality support to regular suppliers with training on quality tools and problem solution methodologies;• Managed a team of 2 quality inspector on regular basis;• Tracked customer satisfaction by compiling key performance indicators such as non-quality costs, customer claim. • Performed troubleshooting (8D) conducted root cause analysis and develop action plans;• Led improvement projects using PDCA methodology and quality tools;• Provided quality support to regular suppliers with training on quality tools and problem solution methodologies;• Managed a team of 2 quality inspector on regular basis;• Tracked customer satisfaction by compiling key performance indicators such as non-quality costs, customer claim.



Maxion Wheels

• Germany
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Process Engineer (Co-op)

  • Jul 2012 - Jun 2014

  • Performed control plan, process flow chart and work standard of wheels that was being developed;• Provided engineering support to stamping try outs with focus on material preparation and summarization of issues from each development step;• Led a six-sigma project that decrease 15% of costs with laser cut stamping material and this project was classified among 10 best on 2013;• Provided engineering support during Process Failure Mode and Effects Analysis (PFMEA) meeting. • Performed control plan, process flow chart and work standard of wheels that was being developed;• Provided engineering support to stamping try outs with focus on material preparation and summarization of issues from each development step;• Led a six-sigma project that decrease 15% of costs with laser cut stamping material and this project was classified among 10 best on 2013;• Provided engineering support during Process Failure Mode and Effects Analysis (PFMEA) meeting.



Pro-Metal

• Mechanical Or Industrial Engineering
• 100 - 200 Employee

• Quality Technician

  • Nov 2009 - Jul 2012

  • Primary contact to Volvo, Faurecia, Tenneco, Continental, Whirlpool to solve quality issues;• Submitted quality documents to validate the product and process through PPAP methodology;• Conducted process audit using the Standard VDA 6.3 as parameter;• Performed mensurement at Coordinate Measuring Machine and performed Lay Out Inspection reports;• Managed regular suppliers to validate their products through PPAP analysis. • Primary contact to Volvo, Faurecia, Tenneco, Continental, Whirlpool to solve quality issues;• Submitted quality documents to validate the product and process through PPAP methodology;• Conducted process audit using the Standard VDA 6.3 as parameter;• Performed mensurement at Coordinate Measuring Machine and performed Lay Out Inspection reports;• Managed regular suppliers to validate their products through PPAP analysis.