Jose Fermin
Inside Sales Engineer and Design / C-Store Group at Bolivar Trading Inc- Claim this Profile
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Spanish Native or bilingual proficiency
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English Professional working proficiency
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Bio
Credentials
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Job Skills: Supply Chain and Operations
LinkedInJul, 2020- Oct, 2024 -
Managing Logistics
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Six Sigma: Green Belt
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Stay Lean with Kanban
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Supply Chain Foundations
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Understanding Business
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Lean Six Sigma: Analyze, Improve, and Control Tools
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Project Management Simplified
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Supply Chain Basics For Everyone
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Technical Sales: The Role of the Sales Engineer
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Experience
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Bolivar Trading Inc
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United States
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Wholesale
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1 - 100 Employee
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Inside Sales Engineer and Design / C-Store Group
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May 2019 - Present
*Prepare quotations for customers in a clear, detailed and accurate manner. *Maintain expert level of product knowledge and applications. *Articulate product positioning to both sales teams and external customers, including competitor substitutions. *Providing and assisting colleagues on technical and engineering issues. *Negotiating and achieving deadlines for the submission of project quotations. *Building relationships with customers and potential customers to understand their… Show more *Prepare quotations for customers in a clear, detailed and accurate manner. *Maintain expert level of product knowledge and applications. *Articulate product positioning to both sales teams and external customers, including competitor substitutions. *Providing and assisting colleagues on technical and engineering issues. *Negotiating and achieving deadlines for the submission of project quotations. *Building relationships with customers and potential customers to understand their requirements. *Maintain accurate records of customers accounts, opportunities, quotes, projects, contacts and correspondence in the company databases. *Communicating and follow up with customers to gain feedback on projects. *Produce CAD drawings with detailed information for Convenience Store Projects. *Translate engineering/sales/customer requirements into preparation of concept layouts for budget and proposal purposes. *Prepare technical support documents to supplement projects requirements. *Monitoring and follow up the equipment inventory progress, to ensure the projects are maintained in the desired timeline. Show less *Prepare quotations for customers in a clear, detailed and accurate manner. *Maintain expert level of product knowledge and applications. *Articulate product positioning to both sales teams and external customers, including competitor substitutions. *Providing and assisting colleagues on technical and engineering issues. *Negotiating and achieving deadlines for the submission of project quotations. *Building relationships with customers and potential customers to understand their… Show more *Prepare quotations for customers in a clear, detailed and accurate manner. *Maintain expert level of product knowledge and applications. *Articulate product positioning to both sales teams and external customers, including competitor substitutions. *Providing and assisting colleagues on technical and engineering issues. *Negotiating and achieving deadlines for the submission of project quotations. *Building relationships with customers and potential customers to understand their requirements. *Maintain accurate records of customers accounts, opportunities, quotes, projects, contacts and correspondence in the company databases. *Communicating and follow up with customers to gain feedback on projects. *Produce CAD drawings with detailed information for Convenience Store Projects. *Translate engineering/sales/customer requirements into preparation of concept layouts for budget and proposal purposes. *Prepare technical support documents to supplement projects requirements. *Monitoring and follow up the equipment inventory progress, to ensure the projects are maintained in the desired timeline. Show less
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Data Vimenca
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Dominican Republic
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Outsourcing/Offshoring
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100 - 200 Employee
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Technical Support Specialist
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Jun 2017 - Jul 2018
*Trained and guided customers in the usage of POS Equipment. *Performed Top Level verification to ensure the security of customer's information. *Create Orders for Equipment and Materials that customers needed to meet their needs. *Detailed reporting of each customer attended. *Trained and guided customers in the usage of POS Equipment. *Performed Top Level verification to ensure the security of customer's information. *Create Orders for Equipment and Materials that customers needed to meet their needs. *Detailed reporting of each customer attended.
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Grupo M & Codevi
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Dominican Republic
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Textile Manufacturing
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200 - 300 Employee
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Industrial Engineer
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Apr 2016 - Jul 2016
*Performed daily inspections on processes and procedures in cloth production. *Monitored continuous improvement implementation in the production process. *Supervised that standard operating procedures are being followed. *Performed periodical tests on a sample basis to ensure established quality standards are met. *Prepared reports on quality assurance results and communicated findings to the Production Manager. *Developed continuous improvement checklists to ensure… Show more *Performed daily inspections on processes and procedures in cloth production. *Monitored continuous improvement implementation in the production process. *Supervised that standard operating procedures are being followed. *Performed periodical tests on a sample basis to ensure established quality standards are met. *Prepared reports on quality assurance results and communicated findings to the Production Manager. *Developed continuous improvement checklists to ensure accountability and track key performance indicators. *Supervised inventory control to determine the efficient use of resources. *Performed time study to establish average target time and improve production process. Show less *Performed daily inspections on processes and procedures in cloth production. *Monitored continuous improvement implementation in the production process. *Supervised that standard operating procedures are being followed. *Performed periodical tests on a sample basis to ensure established quality standards are met. *Prepared reports on quality assurance results and communicated findings to the Production Manager. *Developed continuous improvement checklists to ensure… Show more *Performed daily inspections on processes and procedures in cloth production. *Monitored continuous improvement implementation in the production process. *Supervised that standard operating procedures are being followed. *Performed periodical tests on a sample basis to ensure established quality standards are met. *Prepared reports on quality assurance results and communicated findings to the Production Manager. *Developed continuous improvement checklists to ensure accountability and track key performance indicators. *Supervised inventory control to determine the efficient use of resources. *Performed time study to establish average target time and improve production process. Show less
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Almacenes El Siglo S.R.L.
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Santiago de los caballeros, Republica Dominicana
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Sales Specialist
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Aug 2011 - Mar 2016
*Informed and assist customers regarding merchandise. *Resolved customer complaints and ensured customers satisfaction. *Maximized the sales performance by establishing strong relationship and gaining insight to the needs of the client. *Adjusted sales techniques based on interactions and results in the field. *Informed and assist customers regarding merchandise. *Resolved customer complaints and ensured customers satisfaction. *Maximized the sales performance by establishing strong relationship and gaining insight to the needs of the client. *Adjusted sales techniques based on interactions and results in the field.
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Oxygen Development
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United States
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Personal Care Product Manufacturing
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200 - 300 Employee
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Process Engineer
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Jun 2011 - Aug 2011
*Work with production teams on an ad hoc basis to research and solve issues related to production. *Conduct quality audits of production on a daily basis to ensure compliance with established standards. *Planning on weekly basis containers to be shipped to customers. *Develop and implemented new strategies on the storage of finished goods to increase productivity. *Work with production teams on an ad hoc basis to research and solve issues related to production. *Conduct quality audits of production on a daily basis to ensure compliance with established standards. *Planning on weekly basis containers to be shipped to customers. *Develop and implemented new strategies on the storage of finished goods to increase productivity.
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AIESEC
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Canada
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Non-profit Organizations
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700 & Above Employee
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External Relations Manager
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Jan 2010 - Aug 2010
*Researched and databased about new possible partners. *Builded relationships with institutions and companies. *Participated in networking events. *Responsible for arranged negotiations with partners. *Researched and databased about new possible partners. *Builded relationships with institutions and companies. *Participated in networking events. *Responsible for arranged negotiations with partners.
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Education
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Pontificia Universidad Católica Madre y Maestra
Industrial Engineer
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