Jorja McCoy
Social Media Coordinator and Community Builder at Art of Smart Education- Claim this Profile
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Bio
Experience
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Art of Smart Education
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Australia
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Primary and Secondary Education
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100 - 200 Employee
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Social Media Coordinator and Community Builder
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Jun 2023 - Present
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MQU Women Entering Business (WEB)
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Australia
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Non-profit Organizations
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1 - 100 Employee
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Marketing Director
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Jul 2023 - Present
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Events Director
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Mar 2023 - Jul 2023
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Aquatique Pty Ltd
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Nowra, New South Wales, Australia
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Sales Assistant
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Oct 2021 - Present
- Utilised excellent communication and interpersonal skills to provide exceptional customer service, resulting in repeat business and positive customer feedback. - Demonstrate strong product knowledge and sales techniques to assist customers in finding the right products for their needs. - Maintain a clean and organised store environment, ensuring products are displayed attractively and shelves are restocked promptly - Collaborate effectively with team members to ensure smooth store operations, including opening and closing procedures - Resolve customer complaints and issues with diplomacy and tact, fostering a positive and welcoming atmosphere in the store - Consistently meet or exceed sales targets by actively promoting products and services and utilising cross-selling techniques Show less
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JPL Group
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Australia
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Retail Luxury Goods and Jewelry
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100 - 200 Employee
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Sales Assistant
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May 2018 - Dec 2019
Within this position numerous valuable skills: - Customer service skills: Retail positions require constant interaction with customers, thus improving customer service skills. - Communication skills: Effective communication is essential in any retail position, and it is a skill honed through experience. - Problem-solving skills: encountering different problems in the course of work and being able to think on your feet and proffer solutions to ensure customer satisfaction. - Time management skills: Retail positions often have multiple tasks that must be completed within a specific time frame, thus requiring excellent time management skills. - Marketing and sales skills: learning how to upsell and promote products to customers, and develop marketing strategies through experience. - Cash-handling skills: Cash handling is an integral part of most retail positions, and we must master this skill through experience. - Interpersonal skills: Working in a retail position, you must be able to work cooperatively with other employees and customers, and develop interpersonal skills to build trust and rapport with them. Show less
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Education
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Macquarie University
Bachelor of Marketing and Media, Marketing -
Nowra Anglican College
Higher School Certificate