Joris Melin

Customer Sucess Manager at Propulse by CA
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Paris Metropolitan Region, FR

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Credentials

  • Google fondamentaux du marketing numerique
    Google
    Jul, 2019
    - Nov, 2024
  • Permis B
    Gouvernement
    Mar, 2015
    - Nov, 2024

Experience

  • Propulse by CA
    • France
    • Financial Services
    • 1 - 100 Employee
    • Customer Sucess Manager
      • Mar 2020 - Present

      Missions : - Business plan analysis - Create and Implementation of different processes of the Customer Success team (reporting, scripts, user feedback, customer relationship management) - Answer to the different questions of future entrepreneurs - Challenge business creators on how to pitch their project - Help in creating the business plan Missions : - Business plan analysis - Create and Implementation of different processes of the Customer Success team (reporting, scripts, user feedback, customer relationship management) - Answer to the different questions of future entrepreneurs - Challenge business creators on how to pitch their project - Help in creating the business plan

  • OGELEC.PRO
    • France
    • Construction
    • Responsable administratif
      • Mar 2020 - Present

      - Gestion de chantier et création de process (automatisation d'envoi de devis / factures, planning) - Gestion comptable (envoi des factures d'achats / ventes, point régulier sur la comptabilité, dépôts des comptes) - Création de différents contrats / documents (contrat de maintenance, attestation de levée de réserves,..) - Création et développement de stratégie commerciale (recherche de nouveaux syndicat de copropriété / cabinet d'architecte,...) - Mise en place de process de recrutement Show less

  • Guess Store
    • United States
    • Retail
    • 200 - 300 Employee
    • Seller/Stock Manager
      • Sep 2017 - Jul 2018

      Missions :- Delivery management- Implementation and stock management- Sales / merchandising

    • Assistant Store Manager
      • Jan 2018 - May 2018

      As part of an internship to obtain a bachelor Responsible for organizations and business managementMissions :- Stock management- Point of sale management- Management of the different process related to the brand- Human resource management

  • Guess Store
    • United States
    • Retail
    • 200 - 300 Employee
    • Seller/Stock Manager
      • Jun 2017 - Jul 2017

      Missions : - Process of deliveries, establishment and management of stock - Merchandising - Direct sales

    • Seller
      • Sep 2015 - Jun 2017

      Missions : - Implementation of the sales process - Implementation of daily informal meeting- Implementation of a team sales animation

  • Redlight
    • Région de Nîmes, France
    • Project manager
      • Nov 2014 - Oct 2015

      As part of the opening of a family restaurant. Missions : - Project team management - Administratif management As part of the opening of a family restaurant. Missions : - Project team management - Administratif management

  • Associés&associés
    • Paris
    • Accounting and Legal Assistant
      • Nov 2014 - Dec 2014

      Missions : - Analysis of income statement, balance sheets, Intermediate Management Balances - Accounting entry, lettering, tax declaration, bank reconciliation - File management - Company creation skills - Company law skills Missions : - Analysis of income statement, balance sheets, Intermediate Management Balances - Accounting entry, lettering, tax declaration, bank reconciliation - File management - Company creation skills - Company law skills

  • FC Finance&Conseil
    • Région de Meaux, France
    • Administrative and Commercial Assistant
      • May 2014 - Jun 2014

      Missions : - Update of customer database, classification - Making appointments, updating schedules - Update of database of real estate agencies - Setting up an action plan for prospecting - Invoicing Missions : - Update of customer database, classification - Making appointments, updating schedules - Update of database of real estate agencies - Setting up an action plan for prospecting - Invoicing

  • FC Finance&Conseil
    • Région de Meaux, France
    • Administrative Assistant
      • Jan 2014 - Feb 2014

      Missions : - Files management - Update of customer database - Invoicing - Customer appointments - Updating schedules Missions : - Files management - Update of customer database - Invoicing - Customer appointments - Updating schedules

  • Associés&associés
    • Paris
    • Accounting and Social Assistant
      • May 2013 - Jun 2013

      Missions : - Classification, archiving - Entry, lettering, bank reconciliation - Employment contract, payroll - Staffing Missions : - Classification, archiving - Entry, lettering, bank reconciliation - Employment contract, payroll - Staffing

Education

  • INSEEC MSc & MBA
    Master 2 (M2), Entrepreneurship & Start up
    2019 - 2020
  • INSEEC MSc & MBA
    Master 1, Management commercial
    2018 - 2019
  • Ascencia Business School
    Licence Responsable Opérationnel et Gestion d’entreprise, Gestion d'entreprise
    2017 - 2018
  • Ltp jean rose
    Bts management des unites commerciales, MGUC management et gestion des unités commerciales
    2015 - 2017
  • Ltp jean rose
    Bac pro gestion/ administration
    2012 - 2015

Community

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