Experience

Nozama Solutions

• Spain
• Advertising Services
• 100 - 200 Employee

• Growth Strategy Analyst

  • Feb 2023 - Present



Imprex

• Spain
• Retail
• 1 - 100 Employee

• Marketplace Brand Specialist - eCommerce KAM

  • Nov 2021 - Feb 2023



Pikolin Home

• Spain
• Manufacturing
• 1 - 100 Employee

• KAM - eCommerce Specialist

  • Feb 2021 - Sep 2021



HP

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Online Retail Account Management & Marketing

  • May 2020 - Dec 2020

  • Managing Amazon Account: Focused on Computing Business (Displays, Laptops, Desktops & Accessories) • Definition of portfolio, market strategy and promo planning with the partner • Management and analysis of the sales flow (KPIs: performance, weekly and daily sales, pricing, rebates..). • Budgets tracking and management of the marketing funds tool: DGF Online Marketing | Online content: • Amazon’s knowledge of Vendor Central - ABA Premium: A+, issues management, AVS • Product page content management: cross-sell & up-sell tables, A+, bullet points, title, images • Management and content of Brand Store: content management of the landing pages and the different feed modules • Amazon Advertising • Improving organic search, visual content, customer experience - Amazon Search Terms • Monitoring KPIs as conversion rate and glance views in order to know best performance into portfolio • Coordination of Amazon Vine program with Trade Marketing Department Show less



L'Oréal

• France
• Personal Care Product Manufacturing
• 700 & Above Employee

• Digital Marketing Specialist - Garnier

  • Jul 2019 - Feb 2020

  • Strategy management with the agencies of the L'Oréal group • Digital Marketing Assistant • Garnier web analysis: web traffic, pages visited, sessions, unique visitors, click to buy, bounce rate, web/homepage loading time (mobile + desktop) • Garnier web content: images, title, descriptions, CTA, CTB, header creatives, content management, content issues • Sales Tracking Assistant: e-Retailers + Pure Players (Amazon + Maquillalia) • Monitoring and improvement of the brand's SEO/SEM strategy • Layout and supervision of catalogs • Marketing contests and events assistant (In Social Media included - Easypromos tool) • Sample Management: Staff in the management of sending beauty testers in order to generate engagement within our prescribers • Material POS - Marketing Branding - Key Account Assistant: Amazon • Amazon: Monitoring and implementation of campaigns according to product sales: Vendor Central • Amazon’s knowledge of Vendor Central - ABA Premium: A+, issues management, AVS • Management and content of Brand Store (portfolio, cross-sell & up-sell tables, A+, bullet points, title, images...) • AMS campaigns • Assistant and sales report at events like Black Friday and Prime Day • Daily Excel Reports Show less



3M

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Marketing & Sales at 3M Consumer Business Group - Internship

  • Dec 2018 - May 2019

  • Digital Marketing Assistant • Sales & Strategy Tracking Assistant • Layout and supervision of catalogs • Marketing contests and events assistant (In Social Media included) - Key Account Assistant: e-Tail • Amazon: Monitoring and implementation of campaigns according to product sales • Reporting: Amazon Sales • Benchmarking • Sample Management • Material POS - Marketing Branding • Digital Marketing Assistant • Sales & Strategy Tracking Assistant • Layout and supervision of catalogs • Marketing contests and events assistant (In Social Media included) - Key Account Assistant: e-Tail • Amazon: Monitoring and implementation of campaigns according to product sales • Reporting: Amazon Sales • Benchmarking • Sample Management • Material POS - Marketing Branding



Airbus

• France
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Operaciones de TI

  • Jun 2017 - Jun 2018

  • Control and management of incidents level 2: Multidisciplinary work in 3 regions and 3 languages: Spanish, French and English • Large and varied team working in a remote operations center • Assessments and stock control PC standards • Application and programs testing • Software Distribution / Process valid • Daily excel reports ➡️ Ticketing tool: Remedy Force • Control and management of incidents level 2: Multidisciplinary work in 3 regions and 3 languages: Spanish, French and English • Large and varied team working in a remote operations center • Assessments and stock control PC standards • Application and programs testing • Software Distribution / Process valid • Daily excel reports ➡️ Ticketing tool: Remedy Force



Sermicro

• Spain
• IT Services and IT Consulting
• 700 & Above Employee

• IT Analyst

  • Dec 2016 - Jun 2017

  • Management and work with Peregrine Ticketing tool • CSR – Centre service remote • Management and control of incidences L1 and L2 • Development tool in English and French with customers from differents sectors (ABERTIS, Prosegur, SITA, Connect...) • Ticketing Tools: Footprints, JIRA, Peregrine, Remedy Force • Escalation of incidents • Daily excel reports • Work with the times marked: SLA • Management and work with Peregrine Ticketing tool • CSR – Centre service remote • Management and control of incidences L1 and L2 • Development tool in English and French with customers from differents sectors (ABERTIS, Prosegur, SITA, Connect...) • Ticketing Tools: Footprints, JIRA, Peregrine, Remedy Force • Escalation of incidents • Daily excel reports • Work with the times marked: SLA



Hotelbeds

• Spain
• Leisure, Travel & Tourism
• 700 & Above Employee

• Service Desk Analyst - Service Assurance Management

  • Jun 2016 - Nov 2016

  • Management and control of user incidents • Management of computer applications contained in the office package(Windows): Excel, Powerpoint, MS Office Word • Handling browsers such as IE, Google Chrome and Mozilla Firefox • Remote control application management: Team viewer, LogMeIn, GoToAssist, VNC • Local administrator access by virtual machine DameWare • Enterprise-level database management: Pulse 2.0 • Ticketing Tool: Footprints & JIRA • Management programs and applications as Skype for business, JAVA, Wizard, Atlas 11g y Atlas 2.0 PL/SQL, Oracle • Dashboards creation / Analytics tools • Translation of manuals and systems Show less



Primark

• Ireland
• Retail
• 700 & Above Employee

• Retail Sales Assistant

  • Oct 2015 - Jan 2016



Valentin Hotel Group

• Spain
• Hospitality
• 1 - 100 Employee

• Front Desk Trainee

  • Jun 2015 - Aug 2015

  Practicas convalidadas por la Universidad Rey Juan Carlos de Madrid en el Grado de Turismo. Practicas convalidadas por la Universidad Rey Juan Carlos de Madrid en el Grado de Turismo.