Jorge Santiago Fernández

Head of Marketing Automation - B2C Market Iberia at Endesa
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Contact Information
us****@****om
(386) 825-5501
Location
ES
Languages
  • English Full professional proficiency
  • Spanish Native or bilingual proficiency
  • French Limited working proficiency

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Ignacio Pallarés Vaquero

Conozco a Jorge desde hace casi 10 años. Es un joven brillante con un afán de superación y una gran capacidad de trabajo y responsabilidad, basta ver su trayectoria profesional para corroborarlo. Es una persona capaz de asumir retos y transformarlos en logros con gran sencillez. Además tiene grandes dotes de liderazgo y una gran organización.

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Credentials

  • Salesforce Certified Marketing Cloud Email Specialist
    Salesforce
    Jul, 2022
    - Nov, 2024
  • Scrum Fundamentals Certified
    SMstudy - Global Accreditation Body for Sales and Marketing Certifications
    Apr, 2020
    - Nov, 2024
  • C3 Fundamentals
    Coursera
    Sep, 2019
    - Nov, 2024
  • QlikView Developer
    QlikView España
    Dec, 2015
    - Nov, 2024

Experience

    • Spain
    • Utilities
    • 700 & Above Employee
    • Head of Marketing Automation - B2C Market Iberia
      • Sep 2022 - Present

    • Product Owner - B2C Market Iberia
      • Sep 2021 - Sep 2022

      Building a Marketing Mix Model

    • Lead Data Scientist - Customer Analytics B2C Market Iberia
      • Sep 2018 - Sep 2021

    • Senior Data Scientist - Customer Analytics B2C Market Iberia
      • Apr 2013 - Sep 2018

    • Spain
    • Higher Education
    • 300 - 400 Employee
    • Adjunct Professor
      • Jan 2018 - Jul 2018

      University Master’s in Marketing Management teaching Techniques and Tools for Data analysis University Master’s in Marketing Management teaching Techniques and Tools for Data analysis

    • Business Consulting and Services
    • 700 & Above Employee
    • Experienced Senior Consultant
      • Dec 2011 - Apr 2013

      Pricing setting and optimization, assessments of impact on customer loyalty projects in Enel and Gas Natural Fenosa. Strategy analysis of the standardized reporting structure and KPIs in Endesa. Other projects about energy regulatory framework analysis and Climate Change impact in energy business. Pricing setting and optimization, assessments of impact on customer loyalty projects in Enel and Gas Natural Fenosa. Strategy analysis of the standardized reporting structure and KPIs in Endesa. Other projects about energy regulatory framework analysis and Climate Change impact in energy business.

    • Spain
    • Capital Markets
    • 100 - 200 Employee
    • Energy Consultant
      • Feb 2010 - Nov 2011

      Providing to the main Spanish energy companies of data, text and direct commentary about energy markets (prices, demand, risk drivers, etc). Additionally, analysis of industry trends, regulatory climate and activity at European and Spanish levels. Providing to the main Spanish energy companies of data, text and direct commentary about energy markets (prices, demand, risk drivers, etc). Additionally, analysis of industry trends, regulatory climate and activity at European and Spanish levels.

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Consultant
      • Jan 2008 - Feb 2010

      Outsourcing project in Enagas (Technical Manager of the Spanish Gas System). Forecasting and analysis of gas and electricity demand. Also involved in the elaboration of the Monitoring and Supervision Reports of the Spanish Gas System. Outsourcing project in Enagas (Technical Manager of the Spanish Gas System). Forecasting and analysis of gas and electricity demand. Also involved in the elaboration of the Monitoring and Supervision Reports of the Spanish Gas System.

    • Spain
    • Advertising Services
    • 1 - 100 Employee
    • Market Research Support Assistant
      • Jul 2007 - Dec 2007

      Data cleaning and extraction, statistical analysis and report generation for several retail companies. Data cleaning and extraction, statistical analysis and report generation for several retail companies.

    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Customer Experience Analyst
      • Jan 2007 - Jul 2007

      Customer experience Analyst in the Area of Customer Satisfaction and Experience Customer experience Analyst in the Area of Customer Satisfaction and Experience

    • Spain
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Junior Consultant
      • Sep 2006 - Jan 2007

      Junior consultant involved in a project at France Telecom Spain (Orange): Data Analysis with Alterian Junior consultant involved in a project at France Telecom Spain (Orange): Data Analysis with Alterian

    • Spain
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Training Needs Analyst
      • Jun 2006 - Aug 2006

      A three-month internship in Lehmberg Consultores (ITCE). Study of technological innovations and training needs in the Andalusian textile sector (Proyecto Dédalo). A three-month internship in Lehmberg Consultores (ITCE). Study of technological innovations and training needs in the Andalusian textile sector (Proyecto Dédalo).

    • Spain
    • Government Administration
    • 700 & Above Employee
    • Customer Satisfaction Analyst
      • May 2005 - Dec 2005

      A six-month internship in the Quality and Modernization area at Malaga Council: carrying out Customer Satisfaction analysis and reports for others areas of the City Council. A six-month internship in the Quality and Modernization area at Malaga Council: carrying out Customer Satisfaction analysis and reports for others areas of the City Council.

Education

  • Universidad de Málaga
    University degree, Mathematics
    2000 - 2005
  • MOA Marketing Online Academy
    Salesforce CRM & Marketing Automation
    2022 - 2022
  • The Valley Digital Business School
    Professional Program, Digital Transformation, Customer Knowledge and Marketing program for Endesa
    2018 - 2018
  • Universidad Politécnica de Madrid
    Advanced Statistics and Data Mining Summer School, Statistics and Data Mining
    2014 - 2016
  • Universidad Nacional de Educación a Distancia - U.N.E.D.
    Master, Advanced Artificial Intelligence
    2008 - 2010
  • Universidad Nacional de Educación a Distancia - U.N.E.D.
    Master, Data Mining
    2008 - 2008
  • Universidad Francisco de Vitoria
    Programa Optimus, Business Administration
    2007 - 2007
  • Universidad de Málaga
    PhD courses, Data analysis and Modeling
    2006 - 2007

Community

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