Experience

Teddy Volkswagen

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Sales Manager

  • Feb 2018 - Present



Volkswagen of America, Inc

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Business Analyst

  • Feb 2015 - Present



Evertec

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Help Desk Technician at EVERTEC Inc

  • Sep 2012 - 2015

  Part technical wizard and part psychologist,provide technical support and advice to users. Delivers, tags, sets up, and assists in the configuration of end-user PC desktop hardware, software and peripherals.Diagnoses and resolves end-user network or local printer problems, PC hardware problems and mainframe, e-mail, Internet, dial-in, and local-area network access problems.Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance agreements. Part technical wizard and part psychologist,provide technical support and advice to users. Delivers, tags, sets up, and assists in the configuration of end-user PC desktop hardware, software and peripherals.Diagnoses and resolves end-user network or local printer problems, PC hardware problems and mainframe, e-mail, Internet, dial-in, and local-area network access problems.Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance agreements.



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Retail Sales Consultant

  • Jan 2006 - Nov 2011

  Work experience while working with advanced technologies in voice, data and media entertainment.Sells all products and services offered by the Company. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all Company products, accessories, pricing plans, promotions, and service features. Work experience while working with advanced technologies in voice, data and media entertainment.Sells all products and services offered by the Company. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all Company products, accessories, pricing plans, promotions, and service features.



Florida State University

• United States
• Higher Education
• 700 & Above Employee

• Accountant, Information System Technician

  • 2001 - 2005

  Installed, diagnosed, repaired, and upgraded computer systems and software. Consulted, set-up, and maintained small business Windows LANS. Built custom PCS with latest generation technology. Assisted financial and office personnel with hardware and software problems, provided troubleshooting, and owned desktop and network issues to resolution. Performed maintenance of personal computers and peripheral equipment, identifying problems and providing appropriate solutions. Installed operating systems and applications and conducted technical training demonstrations. Configured various peripherals: scanners, modems, tape backups, printers, SCSI devices, hubs and switches, and digital imaging devices.