Jorge Olivarria
Service Desk Analyst II at Alaska USA- Claim this Profile
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Bio
Rylie Stovall
I had the absolute pleasure of working with Jeorge during a property management transition while he worked at MSI Solutions. Jeorge is attentive and professional and always listened with patience as issues arose. He took the time to clearly explain the best solution for us and always followed up afterwards to ensure the solution was to our complete satisfaction. Jorge will be an asset to an project he is considered for. Thank you!
Rylie Stovall
I had the absolute pleasure of working with Jeorge during a property management transition while he worked at MSI Solutions. Jeorge is attentive and professional and always listened with patience as issues arose. He took the time to clearly explain the best solution for us and always followed up afterwards to ensure the solution was to our complete satisfaction. Jorge will be an asset to an project he is considered for. Thank you!
Rylie Stovall
I had the absolute pleasure of working with Jeorge during a property management transition while he worked at MSI Solutions. Jeorge is attentive and professional and always listened with patience as issues arose. He took the time to clearly explain the best solution for us and always followed up afterwards to ensure the solution was to our complete satisfaction. Jorge will be an asset to an project he is considered for. Thank you!
Rylie Stovall
I had the absolute pleasure of working with Jeorge during a property management transition while he worked at MSI Solutions. Jeorge is attentive and professional and always listened with patience as issues arose. He took the time to clearly explain the best solution for us and always followed up afterwards to ensure the solution was to our complete satisfaction. Jorge will be an asset to an project he is considered for. Thank you!
Experience
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Alaska USA
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United States
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Financial Services
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200 - 300 Employee
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Service Desk Analyst II
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Apr 2021 - Present
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Wipro
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India
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IT Services and IT Consulting
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700 & Above Employee
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EUC Administrator II
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Nov 2020 - Apr 2021
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OvationCXM
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United States
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Software Development
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100 - 200 Employee
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Leve2 Support Engineer
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Aug 2017 - Nov 2020
• Remote access troubleshooting of networks• Some network configuration• SQL server restarts and trouble shooting• SQL database research• Support for POS systems and software• Configuration of routers and printers• Network Specialist• One Connect Service Desk Ticketing System• Modifying Scripts for financial reporting• Meraki Dashboard Support
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Level 1 Support Engineer
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Aug 2017 - Jan 2018
• Remote access troubleshooting of networks• Some network configuration• SQL server restarts and trouble shooting• SQL database research• Support for POS systems and software• Configuration of routers and printers• Network & System specialist
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Swift Transportation
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United States
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Transportation/Trucking/Railroad
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700 & Above Employee
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IT Specialist
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Oct 2016 - Aug 2017
• User end support specialist • AS400 Configurations and prompt commands • Windows support and Active Directory • Microsoft support and install of programs • VMware support and installs • Minimal Power Shell scripts • Network Specialist • Unix Commands on AS400 • Manage Engine Ticketing System • User end support specialist • AS400 Configurations and prompt commands • Windows support and Active Directory • Microsoft support and install of programs • VMware support and installs • Minimal Power Shell scripts • Network Specialist • Unix Commands on AS400 • Manage Engine Ticketing System
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Home Depot Distribution Ctr
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United States
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Transportation, Logistics, Supply Chain and Storage
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300 - 400 Employee
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GWA/Back up System Coordinator IT
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Apr 2012 - Mar 2016
• Assist and support management with processing responsibilities. • Perform all processing functions at an expectation of 100% performance. • Follow all company policies and guidelines including SOP. • Unload freight safely & accurately while meeting company performance expectations. • Receive shipments from vendors to verify count and accuracy of the order. • Meet all scanning timeline and accuracy goals 100% of the time. Achieve 100% RF scanning accuracy to provide accurate accounting of all merchandise. • Creating Soft Links at Home Depot RDC • Troubleshoot and Maintenance of RF units and Datamax printers • Back up IT System Coordinator
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Education
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2011 - 2015
Estrella Mountain Community College
Associates Applied Science, Computer and Information Sciences and Support Services
Community
