Bullpadel - International Sales Manager

• Jun 2021 - Present

International Sales Manager

• Sep 2018 - Feb 2021

- Manage worldwide removals negotiations: personal and corporative relocations. - Moveman Pro software. - Customer service for worldwide clients. - Marketing strategies developer. - Removals sub-coordinator with the Logistics team. - CRM. - Personal, web, and telephonic sales. - Personal, web, and telephonic tracing of the negotiations. - Follow Up planning procedure. - Contract drafting. - Massive relocation campaigns planner. - Post-Sales service. - Trimestral sales reviews. - Trimestral sales objective planning. - Removals insurance sales and advisor. - Especial permits (city hall parking permits or shuttle service) processor. - Cargo volume calculator. - Live and Video surveyor. - VIP and corporate client’s advisor. Show less

Customer Service Representative

• Jun 2018 - Sep 2018

- Customer service for worldwide clients. - Cars return check and reception. - Cars delivery, insurance, service invoice, and extra services negotiation. - Daily fleet inventory. - Damage and fixing reports. - Mechanic workshops business meetings. - Cars delivery and returns logistic planning. - Strategic daily and weekly cars availability rotation inventory planning. - Cars rotation between different bases. - Service Quality Index (SQI). - Service charges. - E-Cars software. - Additional services sales (GPS, upgrades, etc). - Opening and closure of airport´s terminal and parking office. - Customer Satisfaction Report. - CRM. Show less

Account Manager

• Feb 2018 - May 2018

- Catchment of new Personal Trainers and Sports Institutes that want to promote themselves in the APP and webpage of Entrenarme. - Develop new agreements with Sports Institutes, regional and national sports federations, for having especial options inside the system. - Personal and telephonic tracing of the negotiations. - Managing sales team schedule for appointments with new potential clients. - Telephonic customer service support. - Valencian Community and South America market analysis. - EXPERT client’s personal customer support (VIP clients). - Develop sales planning. - Expand the data base. - Manage B2B accounts. - Prepare and present expositions about the startup for Sports Centers, Trainers, and Universities. - Charge payments of pending accounts or with errors at the moment of paying. Show less

Didactic and Sales Consultant

• Aug 2017 - Feb 2018

- Private English courses consultant and sales representative, only for +18 years old. - Administration of new student’s enrollment papers. - Interview the potential new students that deserve a scholarship. - Call to all the potential new students that ask for information and generate an appointment for closing the subscription. - Enrollments renewals (sell a second or third course to old students). - Negotiate B2B and In-Company courses with other business. - Manage the customer service system, the class reservation program and the courses planning schedule. - Daily sales, report to the CEO. - Weekly sales projection and planning report to the CEO. - Generate and manage new marketing strategies. - Tech Support for the students and teachers inside the academy E-Campus. - Finance the course with banks. Manage all the documentation needed. - Generate the direct payment documents and execute them. - Personnel at my charge: 4 Show less

Customer Service Representative

• Jul 2016 - Jan 2017

- Customer service for worldwide clients. - Cars return check and reception. - Cars delivery, insurance, service invoice, and extra services negotiation. - Daily fleet inventory. - Damage and fixing reports. - Mechanic workshops business meetings. - Cars delivery and returns logistic planning. - Strategic daily and weekly cars availability rotation inventory planning. - Cars rotation between different bases. - Service Quality Index (SQI). - Service charges. - E-Cars software. - Additional services sales (GPS, upgrades, etc). - Opening and closure of airport´s terminal and parking office. - Customer Satisfaction Report. - CRM. Show less

Sales Representative Valencia and Castellon

• Aug 2016 - Nov 2016

- Daily on route visit to main VIP clients all over the Valencian Community. - Attend client’s requests. - Old customer base management, and creation of new base (by ZIP Code or city). - Exploit new sales areas that the Company hadn’t reach before. - Create marketing plans, inform clients about new products and season discounts. - Delivery logistic planning. - Sales reports and meetings with General Manager. - Market movement and competitors’ reports. - Quality tracing. - Incentive the different zones according to their goal’s achievement objective. - Orders made instantly by Tablet software. Show less

Massive Commercial Campaign Salesman and Supervisor

• Feb 2016 - Jul 2016

- Vodafone ONE campaign o Door to door campaign at the entire Valencian Community. o Interview and train new sellers. o Connect small and middle-sized businesses to the special SME PACK. Direct visits to the owners. - Barclaycard GOLD campaign o Develop the campaign in shopping malls. o Interview and train new sellers. o Choose the right client profile for the credit card. - Bankinter - Vodafone campaign o Develop the campaign in shopping malls. o Interview and train new sellers. o Choose the right client profile for the credit card. - Personnel at my charge: 2 Show less

General Manager

• Aug 2013 - Aug 2015

- General Administrator. - Sales Manager. - Plan the entire sales, packaging and distribution logistic of the different products that the company commercializes. o Beef o Pork - Quality supervisor. - Distribution chain to major supermarkets in Ecuador. (Big scale). - Distribution chain to main restaurants in Guayaquil. (Medium scale). - Monthly and annual sales projection based on goals achievement system. - Personalized visit to owners and gourmet chefs. - Solve customer service-related problems. - Personnel at my charge: 6 Show less

Regional Key Account Manager

• Apr 2014 - Sep 2014

- Responsible of the entire Samsung industrial air conditioning systems projects for Ecuador. - Strategic planning. - Budget and goals planning. - Finding new business partners in the country. - Create new lines of distributors. - Inventory. - Stock rotation. - Sales statistics. - Directly report to Samsung Panama and Korea. - Marketing campaigns – POP material. - Create new lines of distributors. - Look for new strategic partners and system air conditions installers. - Monthly visits to international clients. - Re-stock and monthly projection by SAP informatics system. - Personnel at my charge: 4 Show less

National Sales Manager

• Mar 2011 - Mar 2014

- Guiding and controlling the sales department in order to achieve the national sales budget. - Create and develop new sales channels and strategies (wholesale and retail). - Control the entire stock rotation in distributors and sub distributor’s chain. - Monitor the supplies in storage for the precise reposition. - Manage all daily trouble nationwide for all the areas that involve the managers and sellers from each agency. - Execute new sales strategies, introduce new products to the market, focalize those products in the right segment of the market. - Develop POP material. - Train new sellers. - Inform buyers and sub-distributors about the new advantages and technology of the products. - Responsible of new Air Conditioners, Refrigeration, and Extraction Projects. - Manage all clients’ folio, seller’s replacements, schedules, behaviors, etc. - New statistics data elaboration for the top managers of the Company. - Minimum and maximum stock rotation analysis. - Personnel at my charge: 55 Show less

Administrative Manager and External Consultant

• Aug 2008 - Feb 2011

- Consultant and instructor in strategic management, public relations, marketing, and sales. - Process diagrammer for several departments on different types of companies as an external consultant. - Human Resources selector. - Total Quality supervisor. - Seminars and event planner. - Sales team’s motivator. - Companies that we diagram their production process: o Sony Ecuador: TV assembly process. o Helados Ginos: Ice Cream production and cost process of 45 different flavors. o Alfauto: Train sales team and customer service team at a multi Brand car shop. o Mall El Fortín: Integral administrative process of the shopping mall. o Riviera Ecuador TV assembly process. o Centro de Convenciones Guayaquil: Train customer service team and event planners’ team. - Personnel at my charge: 15 Show less

Spare Parts and Imports Manager

• Feb 2004 - Aug 2008

- Manage the entire Renault Trucks (from France) spare parts warehouses in Ecuador. - Stock rotation and inventory. - Quick response to clients 24/7. - Manage relations with suppliers at France and Argentina. - Supervise the repair workshop. - Spare parts import from France, Panama, and Argentina. - Personnel at my charge: 12 - Manage the entire Renault Trucks (from France) spare parts warehouses in Ecuador. - Stock rotation and inventory. - Quick response to clients 24/7. - Manage relations with suppliers at France and Argentina. - Supervise the repair workshop. - Spare parts import from France, Panama, and Argentina. - Personnel at my charge: 12