Jorge Marquez
Client Delivery Manager at MSH- Claim this Profile
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Bio
Experience
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MSH
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United States
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Business Consulting and Services
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1 - 100 Employee
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Client Delivery Manager
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Jan 2022 - Present
Fort Lauderdale, Florida, United States 🔍 Specialize in orchestrating end-to-end recruitment cycles, strategically sourcing, engaging, selecting, and advising candidates. My approach is driven by data insights, fine-tuning the Selection Process Management for a robust candidate pipeline. 🚀 Sourcing Innovator: As a pioneer in centralized sourcing, I harness AI-powered tools to optimize social media, job boards, and professional networks. This ensures a steady stream of top talent while I also empower my team with AI tool… Show more 🔍 Specialize in orchestrating end-to-end recruitment cycles, strategically sourcing, engaging, selecting, and advising candidates. My approach is driven by data insights, fine-tuning the Selection Process Management for a robust candidate pipeline. 🚀 Sourcing Innovator: As a pioneer in centralized sourcing, I harness AI-powered tools to optimize social media, job boards, and professional networks. This ensures a steady stream of top talent while I also empower my team with AI tool proficiency. 💼 Talent Cultivator: My expertise is crafting personalized sourcing strategies for each search. By skillfully leveraging AI tools and deeply understanding MSH SPM model, I evaluate competencies, technical skills, leadership traits, and cultural fit to ensure candidates align perfectly with organizational needs. 🌱 Mentorship and Growth Advocate: I'm passionate about nurturing junior consultants through coaching and mentoring, fostering their growth with AI tool training, helping the team generate innovative solutions to common industry pitfalls, and targeted skill development. I drive the team towards data-driven decision-making, championing innovation and continuous improvement. 🛠️ Proficient in Tools: Excel, SQL, Google Sheets, Looker, Tableau, Figma, Canva, Microsoft Suite
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Senior Talent Acquisition Specialist
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Mar 2018 - Jan 2022
Miami/Fort Lauderdale Area
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Condé Nast
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United States
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Media Production
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700 & Above Employee
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Client Services Manager - Project RPO
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Mar 2019 - Oct 2019
Greater New York City Area
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FirstService Residential Florida
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United States
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Real Estate
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700 & Above Employee
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Talent Acquisition Specialist
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Aug 2017 - Mar 2018
Boca Raton FirstService Residential provides full-service, professional association management services to more than 6,500 properties and over 1.6 million residential units across 22 U.S. states and 3 provinces in Canada. HR Recruiter - Florida Market (Vero Beach to Miami)
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Assistant Manager
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Apr 2017 - Aug 2017
West Palm Beach, Florida Area • Responsible for hiring, retaining, and scheduling staff to maximize efficiency for the building • Maintained tenant relation program and regular positive communication with each tenant • Assisted in preparation of daily, weekly and monthly reports • Created the culture needed to enhance, promote and execute daily positive interaction among members of the building management team • Wrote, prepared, and distributed all memos, notices, and other correspondences in regards to building… Show more • Responsible for hiring, retaining, and scheduling staff to maximize efficiency for the building • Maintained tenant relation program and regular positive communication with each tenant • Assisted in preparation of daily, weekly and monthly reports • Created the culture needed to enhance, promote and execute daily positive interaction among members of the building management team • Wrote, prepared, and distributed all memos, notices, and other correspondences in regards to building changes, updates, violations, or property information • Maintained the accuracy of the building and tenant files and documents to ensure accurate records are kept • Prepared and audited leasing files to meet FHAA requirements • Assisted in the inspections of the building facilities to help guarantee appropriate property maintenance and address maintenance and building emergencies
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Regional Coordinator
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Oct 2013 - Apr 2017
Boca Raton • Determining and clarifying strategic and operational problems via observations. • Identifying problems, seeking solutions, and presenting new processes. • Reviewing current standard operation procedures for individual buildings. • Collecting, analyzing and interpreting data and statistics. • Compiling and presenting information verbally, visually and in writing. • Identifying and assessing the pros and cons of possible strategies. • Outlining objectives to senior… Show more • Determining and clarifying strategic and operational problems via observations. • Identifying problems, seeking solutions, and presenting new processes. • Reviewing current standard operation procedures for individual buildings. • Collecting, analyzing and interpreting data and statistics. • Compiling and presenting information verbally, visually and in writing. • Identifying and assessing the pros and cons of possible strategies. • Outlining objectives to senior management. • Developing, advising about and implementing new strategies to improve costumer service in the region.
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Front Desk Team Lead
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May 2013 - Oct 2013
Boca Raotn • Responsible for directing the activities and daily operations of the front desk and staff. • Manage resident relationships to ensure a high level of service, including timely and complete resolution of resident concerns, coordination of special services or requests. • Responsible for acquiring, maintaining, and updating current resident information in the building’s database. • Responsible for acquiring, maintaining, and updating current insurance certificates for all vendors and… Show more • Responsible for directing the activities and daily operations of the front desk and staff. • Manage resident relationships to ensure a high level of service, including timely and complete resolution of resident concerns, coordination of special services or requests. • Responsible for acquiring, maintaining, and updating current resident information in the building’s database. • Responsible for acquiring, maintaining, and updating current insurance certificates for all vendors and contractors in the building’s database. • Responsible for ensuring successful operation of the front desk and ensure that the highest level of service is offered to the residents. • Oversight of tracking and response to tenant service requests. • Oversight of front desk staffing and training. • Provide light administrative assistance to the Management Office as needed.
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Front Desk Operations Manager
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Dec 2010 - May 2013
Boca Raton • Responsible for front-end customer service in the building's front lobby. • Responsible for understanding and reacting to emergency response and access control procedures.
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Operations Manager
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Nov 2010 - Dec 2010
Boca Raton
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The Boca Raton
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Hospitality
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500 - 600 Employee
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Operations Specialist
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Oct 2007 - Nov 2010
Boca Raton
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Education
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BrainStation
Data Analytics -
Florida Atlantic University
Bachelor of Fine Arts (B.F.A.), Graphic Design -
Florida Atlantic University
Associate of Arts (A.A.), Architecture