Jorge Leiva Calleja

Key Account Manager Corporativo y Salud at Artikos Chile S.A
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Contact Information
us****@****om
(386) 825-5501
Location
Chile, CL
Languages
  • INGLES -
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Credentials

  • Dominando Azure DevOps
    Udemy
    Aug, 2023
    - Oct, 2024
  • Fundamentos Ciberseguridad y Phishing
    Inntesec
    Jul, 2023
    - Oct, 2024
  • Fundamentos de Agilidad
    Udemy
    Jun, 2023
    - Oct, 2024
  • Scrum Master Professional Certificate
    CertiProf
    Jan, 2021
    - Oct, 2024
  • Excel para la toma de decisiones estratégicas
    ARIEL JOB CENTER CHILE
    Dec, 2020
    - Oct, 2024
  • Administrador de Edificio
    CGAI
    Jan, 2019
    - Oct, 2024

Experience

  • Artikos
    • Chile
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Key Account Manager Corporativo y Salud
      • Apr 2022 - Present

      • Desarrollo de nueva unidad de negocio en el sector Salud privado y público. • Prospección de nuevos clientes a nivel gerencial y levantamiento de nuevas oportunidades de negocios. • Preparación de propuestas comerciales de valor agregado. • Mantención cartera actual en Minería, Financiera y Salud con crecimiento sostenido de 5% anual • CRM de UF 400 en cierre de negocios y Set-Up de UF 4.000 en oportunidades. • Responsable de coordinar, levantar y bajar las necesidades del cliente al equipo de Desarrollo relacionado a Continuidad Operacional, Arquitectura, UX, QA y Ciberseguridad. Show less

  • NUO
    • Ecuador
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Key Account Manager
      • Jan 2021 - Apr 2022

      • Responsable de la expansión comercial de la compañía en Chile, a través de la consultoría especializada en logística 4.0 y plataformas de Retail para cajas, auto pagos y E-Commmerce. • Responsable de la venta de SaaS en categoría WMS, YMS y TMS • Responsable de la venta de SaaS en categoría POS para Retail • Constante prospección de clientes a través de herramientas de cross selling y data análisis. • Levantamiento de oportunidades desde los aspectos más técnicos, su diseño y posterior implementación, para luego medir y entregar reportería a tiempo real a los clientes. • Diseño de estrategias comerciales por segmentos micro pyme, pyme, empresas medianas y grandes empresas. Show less

  • Remote Media
    • Chile
    • Telecommunications
    • 1 - 100 Employee
    • KAM Corporate and New Business
      • Feb 2019 - Sep 2020

      • Development of a new line of business in software development through the use of scrum frameworks or Agile methodology, that allows sustainable growth of the service and continuous improvement. • Sales increase by 18% compared to the previous year, through the development and positioning of new lines of products and services, building new intermediary channels for distribution in mining, corporate and public verticals. • 38% growth in service contracts for the income of monthly cash flow, building plans aimed at the automation and optimization of processes, internal and external communications through the rental of servers and design of digital content in corporate verticals, fast food and retail and preventive and corrective maintenance services. Show less

  • Arval Relsa
    • Provincia de Santiago, Chile
    • Account Manager
      • May 2017 - Dec 2018

      • Strategic collaboration for the preparation and renewal of service contracts, meeting 80% effectiveness. • Lead the control of each fleet through the management of multidisciplinary teams, increasing customer satisfaction by 20% and improving the flow of effective communication in the workshop process and response times on the status of the fleets. • Increase vehicle sales by 15% within the portfolio, either through fleet renewal or new units through customer loyalty and monitoring plans. Show less

  • LG Electronics
    • South Korea
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • B2B Regional KAM, Chile & Paraguay
      • Apr 2015 - Apr 2017

      • Lead the signage software training plan as a loyalty and recruitment strategy for new integrators, allowing an increase in technology projects of 60% and increasing sales by 20% globally. • Relate with intermediary companies that provide service to Mining and Corporate, and allow the positioning of a product portfolio, implementing a significant price strategy in projects and build loyalty in a long-term relationship, increasing sales by 35% in the Mining channel and 20% in the corporate channel. Show less

  • Videocorp Latinoamérica
    • Chile
    • Consumer Services
    • 100 - 200 Employee
    • Commercial Excecutive Chile & Peru
      • Jan 2014 - Mar 2015

      • Increase sales by an additional 27% through market analysis according to product category, developing a business plan and prospecting for customers by segment and providing turnkey solutions for large-scale projects.• Create a distribution channel through strategic alliances that allows for monthly cash flows and managing associated service contracts, increasing operating income from services by 5%.

    • Head of Treasury
      • Apr 2013 - Dec 2013

      • Increase in liquidity by 25% through portfolio analysis and development of a collection plan segmented by type of client, business vertical and days in arrears, allowing a 16% reduction in collection days.• Improve the long-term relationship with suppliers through a structured payment plan, allowing a 15% reduction in days of late payments.

  • Cencosud S.A.
    • Retail
    • 700 & Above Employee
    • Operation Manager
      • Jan 2012 - Mar 2013

      • Reduction of variable maintenance costs by 20% per year through the creation and coordination of efficiency plans and control guidelines in work shifts at critical points.• Improve customers' perception of security by 12% compared to the previous year, through face-to-face and digital survey plans.• Improvement of customer service and conflict resolution strategies by developing action plans and manuals according to historical cases

    • Marketing Assistant
      • Nov 2010 - Dec 2011

      • Lead, coordinate and structure internal reports to operations and marketing management at the budget level, through the designation of responsibilities and optimization of purchasing processes.• Implement KPIs to measure campaign results based on sales results and customer flows.• Lead the management control of creative, digital and media agencies, improving the quality of information in relation to the tasks and objectives set out in the service contracts.• Analyze and evaluate suppliers in relation to the proposed objectives and established indicators, and analysis of cross-sales results with related companies. Show less

Education

  • Pontifical Catholic University of Chile
    Diploma in Operation Management, Project Management, Administration and Processes
    2016 - 2017
  • Ariel Job Center
    Certificado Excel para la toma de Deciones, Excel Intermedio - Avanzado
    2020 - 2021
  • Certiprof
    Certificado Scrum Master Professional, Dirección de Proyecto
    2020 - 2021
  • Universidad Nacional Andrés Bello
    Commercial Engineer, Administration and business management
    2012 - 2014
  • Viña del Mar University
    Engineer in Business Management, Administration
    2004 - 2008

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