Jorge L. Castellanos

Customer Service Representative Bilingual at Call the Car
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Contact Information
Location
Los Angeles, California, United States, US
Languages
  • English Professional working proficiency
  • Spanish Professional working proficiency

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Credentials

  • Windows 10 Essential Training
    lynda.com
    Aug, 2015
    - Sep, 2024
  • Word 2013 Power Shortcuts
    lynda.com
    Aug, 2015
    - Sep, 2024
  • Word 2013 Essential Training
    lynda.com
    Jun, 2015
    - Sep, 2024
  • Excel 2013 Tips and Tricks
    lynda.com
    May, 2015
    - Sep, 2024
  • Outlook 2013 Essential Training
    lynda.com
    May, 2015
    - Sep, 2024
  • Time Management Fundamentals
    lynda.com
    May, 2015
    - Sep, 2024
  • PowerPoint 2016 Essential Training
    Lynda.com
    Jul, 2016
    - Sep, 2024
  • PowerPoint: Builds, Transitions, Animations, and Effects
    Lynda.com
    Jul, 2016
    - Sep, 2024
  • PowerPoint: Using Photos and Video Effectively for Great Presentations
    Lynda.com
    Jul, 2016
    - Sep, 2024
  • Using Office Shapes and SmartArt to Enhance Business Documents
    Lynda.com
    Jul, 2016
    - Sep, 2024
  • Efficient Email Management with Outlook 2016
    Lynda.com
    Jun, 2016
    - Sep, 2024
  • Learn PowerPoint 2016: The Basics
    Lynda.com
    Jun, 2016
    - Sep, 2024
  • Outlook 2016 Essential Training
    Lynda.com
    Jun, 2016
    - Sep, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Customer Service Representative Bilingual
      • Dec 2020 - Present

      • Arrange transportation for members. • Answered incoming calls, provided the status of drivers, & updates or trip changes. • Verify membership benefits and update accounts. • Dealt with and helped resolved customers’ complaints when necessary. • Arrange transportation for members. • Answered incoming calls, provided the status of drivers, & updates or trip changes. • Verify membership benefits and update accounts. • Dealt with and helped resolved customers’ complaints when necessary.

    • United States
    • Transportation, Logistics and Storage
    • 300 - 400 Employee
    • Independent Contractor
      • Aug 2018 - Present

Community

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