Jorge Hernandez

Customer Service Representative at Allivet
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Contact Information
us****@****om
(386) 825-5501
Location
Miami-Fort Lauderdale Area

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Bio

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Experience

    • United States
    • Veterinary Services
    • 1 - 100 Employee
    • Customer Service Representative
      • Apr 2019 - Present

      Placing orders and updating customer accounts. Making outbound calls to veterinarian offices for prescription medication approvals. Resolving issues with orders and pet prescriptions. Logging interactions or outcomes relating to unshipped orders on Microsoft Excel Spreadsheets. Updating account information for autoship customers. Answer customers' questions, and provide information on procedures or policies. Placing orders and updating customer accounts. Making outbound calls to veterinarian offices for prescription medication approvals. Resolving issues with orders and pet prescriptions. Logging interactions or outcomes relating to unshipped orders on Microsoft Excel Spreadsheets. Updating account information for autoship customers. Answer customers' questions, and provide information on procedures or policies.

  • WorkSquare LLC. - Miami, FL
    • Miramar, Florida, United States
    • Elections Support
      • Oct 2018 - Nov 2018

      Assisting with early voting in nursing and rehabilitation homes. Assisting with voter registration. Proofreading voter registration forms and accompanying documents to ensure accuracy. Customer service. Assisting with early voting in nursing and rehabilitation homes. Assisting with voter registration. Proofreading voter registration forms and accompanying documents to ensure accuracy. Customer service.

    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Manager
      • Oct 2016 - Nov 2017

      Supervising and leading the Front End Department. Completing end of shift and revenue reports. Performing Cashier Evaluations. Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately. Process merchandise returns and exchanges. Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans. Supervise others and provide on-the-job training. Stock shelves, and mark prices on shelves and items. Show less

    • Canada
    • Facilities Services
    • 400 - 500 Employee
    • Cashier
      • Jan 2015 - Apr 2016

      Cash Handling. Accounting for vehicles parked in garage. End of Shift revenue reports. Processing electronic forms of payment. Filing reports for record-keeping. Data Entry (Microsoft Office Excel Spreadsheets). Cash Handling. Accounting for vehicles parked in garage. End of Shift revenue reports. Processing electronic forms of payment. Filing reports for record-keeping. Data Entry (Microsoft Office Excel Spreadsheets).

Education

  • University of the People
    Associate's degree, Computer Science
    2021 - 2023
  • American Senior High School
    High School Diploma, High School/Secondary Diplomas and Certificates
    2006 - 2008

Community

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