Jorge Hernandez
Customer Service Representative at Allivet- Claim this Profile
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Bio
Experience
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Allivet
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United States
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Veterinary Services
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1 - 100 Employee
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Customer Service Representative
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Apr 2019 - Present
Placing orders and updating customer accounts. Making outbound calls to veterinarian offices for prescription medication approvals. Resolving issues with orders and pet prescriptions. Logging interactions or outcomes relating to unshipped orders on Microsoft Excel Spreadsheets. Updating account information for autoship customers. Answer customers' questions, and provide information on procedures or policies. Placing orders and updating customer accounts. Making outbound calls to veterinarian offices for prescription medication approvals. Resolving issues with orders and pet prescriptions. Logging interactions or outcomes relating to unshipped orders on Microsoft Excel Spreadsheets. Updating account information for autoship customers. Answer customers' questions, and provide information on procedures or policies.
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WorkSquare LLC. - Miami, FL
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Miramar, Florida, United States
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Elections Support
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Oct 2018 - Nov 2018
Assisting with early voting in nursing and rehabilitation homes. Assisting with voter registration. Proofreading voter registration forms and accompanying documents to ensure accuracy. Customer service. Assisting with early voting in nursing and rehabilitation homes. Assisting with voter registration. Proofreading voter registration forms and accompanying documents to ensure accuracy. Customer service.
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Walmart
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United States
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Retail
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700 & Above Employee
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Customer Service Manager
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Oct 2016 - Nov 2017
Supervising and leading the Front End Department. Completing end of shift and revenue reports. Performing Cashier Evaluations. Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately. Process merchandise returns and exchanges. Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans. Supervise others and provide on-the-job training. Stock shelves, and mark prices on shelves and items. Show less
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Impark
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Canada
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Facilities Services
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400 - 500 Employee
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Cashier
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Jan 2015 - Apr 2016
Cash Handling. Accounting for vehicles parked in garage. End of Shift revenue reports. Processing electronic forms of payment. Filing reports for record-keeping. Data Entry (Microsoft Office Excel Spreadsheets). Cash Handling. Accounting for vehicles parked in garage. End of Shift revenue reports. Processing electronic forms of payment. Filing reports for record-keeping. Data Entry (Microsoft Office Excel Spreadsheets).
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Education
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University of the People
Associate's degree, Computer Science -
American Senior High School
High School Diploma, High School/Secondary Diplomas and Certificates