Jorge Bruno Graça
Business Analyst at Banco BAI Europa- Claim this Profile
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Bio
Experience
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Banco BAI Europa
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Banking
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1 - 100 Employee
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Business Analyst
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Jun 2023 - Present
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COSEC
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Portugal
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Insurance
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100 - 200 Employee
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IT Project Manager
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Sep 2017 - Jul 2023
Co-Responsible for the Document Digitization project. Experience in delivering on complex projects toghether with aptitude in risk mitigation applying professional project management principles to acomplish projects ensuring deadlines and budgets Provide integration | implementation and support services to sponsors, owners and customers throughout the project's life cycle, Maintain overall control of the schedule deliverables, allocating appropriate resources to ensure timely delivery of projects. Coordination and running of the business and gapl analysis track risks and issues ensuring timely resolution. Show less
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JorgeLozano, Lda.
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Portugal
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Professional Training and Coaching
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1 - 100 Employee
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Senior IT Specialist, Marketing and Certification Systems (DGERT e APCER)
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Apr 2017 - Aug 2017
Evaluate the performance of the company's computer equipment (hardware and software) and ensure its continuous updating and improvement. Manage and carry out the information and the updating of the company's Web Page and Social Networks, in collaboration with the activity of all the departments. Manage the internal server and E-Mail server. Ensure that the processes necessary for the Certification Systems are established, implemented and maintained in accordance with the legislation in force. Report to Management the performance of the Certification Systems, as well as any need for improvement. Collaborate to promote awareness of customer requirements throughout the organization. Maintain updated documentation of the Certification Systems, in accordance with the current reviews and audits performed, for their implementation, use and distribution. Carry out after-sales follow-up and customer service regarding complaints and doubts about products and services. Evaluate the performance of the Certification Systems as well as ensure their continuous improvement. Show less
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Gfi Portugal
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Portugal
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IT Services and IT Consulting
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100 - 200 Employee
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May 2016 - Dec 2016
Project Manager of new TV Box "UMA"Planning and defining projects on the CELOXIS platformResponsible for bug tracking and reporting (Atlassian Jira and Redmine)Daily participation in meetings on the status (steering) of the project, with the Commercial Department, Customer Service and Installation and Maintenance Department.
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Jan 2015 - Apr 2016
Maintain overall control of the schedule deliverables, allocating appropriate resources to ensure timely delivery of projects.Experience in delivering on complex projects toghether with aptitude in risk mitigation applying professional project management principles to acomplish projects ensuring deadlines and budgetsResponsible for the weekly report
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Sep 2013 - Dec 2014
Coordination of migration teamResponsible for managing and planning. Performance management, financial control, quality assurance and project risk.Maintain overall control of the schedule deliverables, allocating appropriate resources to ensure timely delivery of projects.Experience in delivering on complex projects toghether with aptitude in risk mitigation applying professional project management principles to acomplish projects ensuring deadlines and budgetsResponsible for liaison with GFI Belgium. Show less
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Sep 2012 - Sep 2013
Team Tests Coordination in the project PT Client (Portugal Telecom);Coordination of all Tests activities, including planning, execution and motorization of reporting in the various stages of the tests cycle;Defects Management;Changes Requests Budgeting;Use of Tests Tool HP Quality Center 10.0 as support to the implementation of the various types of test;ERP / CRM Applications: Siebel, TIBCO, UMTS, ATM/IP, Data Center and Wireless solution .
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SIBS
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Portugal
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Financial Services
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700 & Above Employee
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Senior Technician
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Feb 2009 - Sep 2012
Payments Project SEPADD, execution of unitary tests, integration and acceptance (HP Quality Center) with several clients ( BES Group, CGD Group, CA and IGCP). For opening tickets and defects found was used the software Atlassian Jira. Besides the work of testing, participated in the survey and preparation of the tender for the functional components Creditor and Debtor. Payments Project SEPADD, execution of unitary tests, integration and acceptance (HP Quality Center) with several clients ( BES Group, CGD Group, CA and IGCP). For opening tickets and defects found was used the software Atlassian Jira. Besides the work of testing, participated in the survey and preparation of the tender for the functional components Creditor and Debtor.
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Datacomp
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Portugal
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Functional Analyst
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Sep 2005 - Jan 2009
Prepared the plan and execution of tests (HP Quality Center version 9.20) in the application that includes the component of Banking Services from which are part the Sight Deposits, the Term Deposits, Secured Current Accounts, Maintenance Costs, Operative and Counter Management. Additionally to the Tests work, participated in the elaboration of the map of pieces (Banking Services) to BPN (Banco Português de Negócios) where did some programming work (Cobol/CICS/DB2) to the areas of billing and Direct Debits. Show less
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CGD
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Malaysia
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Events Services
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1 - 100 Employee
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IT Financial Analyst
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Sep 1999 - Aug 2004
Reporting to Project Manager, Integrated Sogrupo SI in the General Deposit, had responsibility for the maintenance of the applications in the areas of Central Back Office, which consisted in Provision of Services, Credit Risk and Credit Rating where he performed the following tasks: Project of Production of Chequebook: interlocutor of Sogrupo. Responsible for the management of one project team. Elaboration and execution of integration tests and acceptance to the destination business area. Elaboration of the documents for Gap Analysis, using the tickets and defects tool Remedy; Interlocutor of Sogrupo SI in the project of delivery cheques at home and the standardization of production systems CGD/BNU. Reporting to Project Manager in the areas of Organization/ Maintenance of application/development in the Direction of Innovation and Organization of Caixa Geral de Depósitos, analysis and definition of new functionalities or improvements in bank information systems of Direction of Electronic Channel, Credit and Marketing. Show less
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IT Financial Analyst
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Jul 1997 - Aug 1999
Reporting to the Head of Projects Area Back-Office, running survey, analysis and rationalization / optimization of business processes, actively participated in the following projects: Real Time Network of ATM - Planning and execution of integrated testing with SIBS SA Euro and Year 2000 - Planning and execution of regression testing of information systems Back-Office (Means of Payment Cheques, Clearing) and Credit. Leasing - Planning and implementation of the system of Easy Soft. Reporting to the Head of Projects Area Back-Office, running survey, analysis and rationalization / optimization of business processes, actively participated in the following projects: Real Time Network of ATM - Planning and execution of integrated testing with SIBS SA Euro and Year 2000 - Planning and execution of regression testing of information systems Back-Office (Means of Payment Cheques, Clearing) and Credit. Leasing - Planning and implementation of the system of Easy Soft.
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Education
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Instituto Superior Gestão Bancária
Licentiate degree, Organization and Information Systems