Senior Insights Analyst

• Aug 2022 - Present

Senior Insights Executive

• Sep 2020 - Aug 2022

- Social Media listening for a variety of clients.- Reporting on Social media coverage.

Social Media Data Analyst

• Aug 2018 - Sep 2020

- Social Media listening for a variety of clients.- Using media monitoring tools such as Brandwatch and Netbase.- Report design and production.- Training team members on how to use analysis tools.- Data analysis and database management.

Consultant - Insights & Analytics

• Jan 2018 - Aug 2018

- Data analysis (online and social media). - Report design and production. - Using various social listening and media monitoring tools such as Brandwatch, Meltwater and Netbase. - Providing insights to help inform communications strategy decisions and supporting pitches. - Training other team members on how to use analysis tools. - Data analysis (online and social media). - Report design and production. - Using various social listening and media monitoring tools such as Brandwatch, Meltwater and Netbase. - Providing insights to help inform communications strategy decisions and supporting pitches. - Training other team members on how to use analysis tools.

Research Analyst

• Sep 2015 - Jan 2018

- Data analysis and quality checks (mainstream and social) - Report design and production - Managing freelance analysts - Database maintenance - Day to day client requests and contact - Mentoring new starters - Data analysis and quality checks (mainstream and social) - Report design and production - Managing freelance analysts - Database maintenance - Day to day client requests and contact - Mentoring new starters

Research Analyst Intern

• Jun 2015 - Sep 2015

- Analysing media in Spanish - Data analysis and processing - Drafting client reports - Analysing media in Spanish - Data analysis and processing - Drafting client reports

Trainee Media Assistant

• Mar 2015 - Apr 2015

- Coverage searches for clients. - Collating coverage - Research - Media Relations - Updating databases - Drafting social media posts - Assisting with general admin. - Coverage searches for clients. - Collating coverage - Research - Media Relations - Updating databases - Drafting social media posts - Assisting with general admin.

Junior Account Executive

• Nov 2014 - Mar 2015

My resposibilities included: - Liaising with the team to work in different accounts and projects. - Media Relations. - Press Releases. - Compiling Media Lists. - General Admin. My resposibilities included: - Liaising with the team to work in different accounts and projects. - Media Relations. - Press Releases. - Compiling Media Lists. - General Admin.

Intern

• Sep 2014 - Nov 2014

My resposibilities included: - Writing press releases - Copywritting - Writing Blog entries for clients - Building and updating media lists - Monitoring the media - Assisting in events for clients - General admin work My resposibilities included: - Writing press releases - Copywritting - Writing Blog entries for clients - Building and updating media lists - Monitoring the media - Assisting in events for clients - General admin work

PR & Communications Assistant

• Jan 2014 - Jun 2014

Go Wales placement. Completed the Professional Development Award in Quality Work Experience alongside. My role consisted on: · Writing press releases. - Writing news stories for the website. - Checking the press for coverage. - Compiling press cuttings and organizing them to be saved into files. - Following up news leads, and interviewing sources for news stories. - Attending Coleg Gwent events in different campuses and assisting with taking pictures and reporting. - Calculating AVEs for media coverage. - Sitting in creative sessions and contributing with ideas Show less

Intern

• Mar 2013 - May 2013

- Creating press releases for different accounts. - Media relations: calling up journalists and sending them press releases. - General admin work. - Research. - Creating press releases for different accounts. - Media relations: calling up journalists and sending them press releases. - General admin work. - Research.

Public Relations Intern

• May 2012 - Jun 2012

- Contacting different personalities to arrange interviews with them. - Assisting with the video shootings for their projects, including the Olympic Torch Relay at Victoria Park in Warrington in May 2012. - Contacting different personalities to arrange interviews with them. - Assisting with the video shootings for their projects, including the Olympic Torch Relay at Victoria Park in Warrington in May 2012.

Public Relations Intern

• Nov 2011 - Mar 2012

- Creating content for the new Mersey Forest website, as well as for their Project Dirt Blog. - Writing press releases. - Media Relations: Calling up journalists and sending them press releases. - Updating The Mersey Forest’s media database. - Creating content for the new Mersey Forest website, as well as for their Project Dirt Blog. - Writing press releases. - Media Relations: Calling up journalists and sending them press releases. - Updating The Mersey Forest’s media database.

International College Program Intern

• Jun 2011 - Sep 2011

Working at The Grand Floridian Resort & Spa as a Dispatcher. My duties were: - Dealing with guests in different languages and welcoming them to the resort. - Taking care of requests and complaints, meeting the high standards of excellent communications expected by Disney. - Taking and processing work orders, and liaising with different departments to ensure they were dealt with fast and efficiently. Working at The Grand Floridian Resort & Spa as a Dispatcher. My duties were: - Dealing with guests in different languages and welcoming them to the resort. - Taking care of requests and complaints, meeting the high standards of excellent communications expected by Disney. - Taking and processing work orders, and liaising with different departments to ensure they were dealt with fast and efficiently.