Experience

Citrix

• United States
• Software Development
• 700 & Above Employee

• Sr. Account Manager - Commercial - Enterprise - Public Sector - Micro

  • Dec 2018 - Present

  • Manage a portfolio of 140+ accounts totaling $70.4m annual recurring revenue (ARR) with enterprise customers. Previously managed 230+ commercial accounts totaling $12.7m, 400+ public sector accounts totaling $13.5m, and 680+ micro-accounts totaling $3.7m. • Forecast and report sales data to management weekly and quarterly business reviews (QBRs). • Develop methods and best practices for over 700+ quarterly SaaS renewal accounts. • 120 days in advance. Increased communication with… Show more • Manage a portfolio of 140+ accounts totaling $70.4m annual recurring revenue (ARR) with enterprise customers. Previously managed 230+ commercial accounts totaling $12.7m, 400+ public sector accounts totaling $13.5m, and 680+ micro-accounts totaling $3.7m. • Forecast and report sales data to management weekly and quarterly business reviews (QBRs). • Develop methods and best practices for over 700+ quarterly SaaS renewal accounts. • 120 days in advance. Increased communication with internal finance, legal, and account teams to mitigate risk and increase revenue during the sales cycle. • Developed new engagement models connecting Field, CSMs, and Renewals with a focus on retention, expansion, adoption, usage, territory alignment, and channel management. • Document 60+ daily client interactions in Salesforce (CRM). Show less • Manage a portfolio of 140+ accounts totaling $70.4m annual recurring revenue (ARR) with enterprise customers. Previously managed 230+ commercial accounts totaling $12.7m, 400+ public sector accounts totaling $13.5m, and 680+ micro-accounts totaling $3.7m. • Forecast and report sales data to management weekly and quarterly business reviews (QBRs). • Develop methods and best practices for over 700+ quarterly SaaS renewal accounts. • 120 days in advance. Increased communication with… Show more • Manage a portfolio of 140+ accounts totaling $70.4m annual recurring revenue (ARR) with enterprise customers. Previously managed 230+ commercial accounts totaling $12.7m, 400+ public sector accounts totaling $13.5m, and 680+ micro-accounts totaling $3.7m. • Forecast and report sales data to management weekly and quarterly business reviews (QBRs). • Develop methods and best practices for over 700+ quarterly SaaS renewal accounts. • 120 days in advance. Increased communication with internal finance, legal, and account teams to mitigate risk and increase revenue during the sales cycle. • Developed new engagement models connecting Field, CSMs, and Renewals with a focus on retention, expansion, adoption, usage, territory alignment, and channel management. • Document 60+ daily client interactions in Salesforce (CRM). Show less



GARDANT GLOBAL Inc.

• Program Administrator

  • 2014 - 2015

  • Created market research reports for federal government contracts for the top 10 customers by expenditure. • Increased revenue for customers by attending exclusive government agency meetings to bid and win contracts such as CIO-CS $20B and ITES-3S $12B. • Managed a team of field sales managers, contract managers, and analysts to achieve procurement deadlines. • Established collaborative partnerships with agencies to bid on government contracts. • Optimized customers' core… Show more • Created market research reports for federal government contracts for the top 10 customers by expenditure. • Increased revenue for customers by attending exclusive government agency meetings to bid and win contracts such as CIO-CS $20B and ITES-3S $12B. • Managed a team of field sales managers, contract managers, and analysts to achieve procurement deadlines. • Established collaborative partnerships with agencies to bid on government contracts. • Optimized customers' core competencies to maximize contract win probabilities. • Automated time-consuming tasks such as dashboards, templates, and systems to improve productivity. • Managed customer relationships with Mayo Clinic, iT1 Source, FireHost, Homeland Securities Consultants, IP Secure, IPR Secure, MSys Inc, AVNET, Extrativa, Cognisens. • Reached daily call requirement of 20+ COLD CALLS. Show less • Created market research reports for federal government contracts for the top 10 customers by expenditure. • Increased revenue for customers by attending exclusive government agency meetings to bid and win contracts such as CIO-CS $20B and ITES-3S $12B. • Managed a team of field sales managers, contract managers, and analysts to achieve procurement deadlines. • Established collaborative partnerships with agencies to bid on government contracts. • Optimized customers' core… Show more • Created market research reports for federal government contracts for the top 10 customers by expenditure. • Increased revenue for customers by attending exclusive government agency meetings to bid and win contracts such as CIO-CS $20B and ITES-3S $12B. • Managed a team of field sales managers, contract managers, and analysts to achieve procurement deadlines. • Established collaborative partnerships with agencies to bid on government contracts. • Optimized customers' core competencies to maximize contract win probabilities. • Automated time-consuming tasks such as dashboards, templates, and systems to improve productivity. • Managed customer relationships with Mayo Clinic, iT1 Source, FireHost, Homeland Securities Consultants, IP Secure, IPR Secure, MSys Inc, AVNET, Extrativa, Cognisens. • Reached daily call requirement of 20+ COLD CALLS. Show less



MLD Mortgage Inc./DBA The Money Store

• Banking
• 1 - 100 Employee

• Telemarketing Specialist

  • 2012 - 2013

  • Achieved 30+ qualified leads monthly totaling an average of $6.4m. • Conducted 80+ daily cold calls to achieve call quota. • Documented lead details into internal customer relationship management software. • Achieved 30+ qualified leads monthly totaling an average of $6.4m. • Conducted 80+ daily cold calls to achieve call quota. • Documented lead details into internal customer relationship management software.