Experience

Infinity Park Event Center

• United States
• Events Services
• 1 - 100 Employee

• Event Sales Manager

  • Jul 2023 - Present

• Event Manager

  • Jul 2022 - Jul 2023


LanguageLine Solutions
• United States
• Translation and Localization
• 700 & Above Employee
• Project Manager

  • Jun 2021 - May 2022

The Old Spaghetti Factory
• Restaurants
• 500 - 600 Employee
• Server

  • Oct 2019 - Jun 2021


Portland Trail Blazers @ the Rose Quarter

• United States
• Entertainment Providers
• 300 - 400 Employee

• Group Experience Assistant

  • Oct 2019 - Apr 2020

  ○ Assist Game Operations team with preparing and executing game operations elements (in-arena promotions, contests, entertainment, etc.) ○ Coordinate pre-game activities, including fan experiences and player introductions ○ Execute contests including selection of contestants ○ Coordinate in-game activities for half-time groups ○ Act as point person for clients during games ○ Assist Game Operations team with preparing and executing game operations elements (in-arena promotions, contests, entertainment, etc.) ○ Coordinate pre-game activities, including fan experiences and player introductions ○ Execute contests including selection of contestants ○ Coordinate in-game activities for half-time groups ○ Act as point person for clients during games



Marriott Hotels

• United States
• Hospitality
• 1 - 100 Employee

• Customer Service Representative

  • Sep 2019 - Mar 2020

  ○ Serve in multiple divisions of hotel including Front Desk Agent, In Room Dining, Concierge Service Assistant, and Restaurant Server ○ Efficiently assist and satisfy customer expectations while under pressure and maintaining company values ○ Responsible for training new and current employees while also adapting to new roles ○ Consistently increase level of patience while working during major hotel renovation ○ Serve in multiple divisions of hotel including Front Desk Agent, In Room Dining, Concierge Service Assistant, and Restaurant Server ○ Efficiently assist and satisfy customer expectations while under pressure and maintaining company values ○ Responsible for training new and current employees while also adapting to new roles ○ Consistently increase level of patience while working during major hotel renovation



West Portland Softball

• United States
• Spectator Sports

• Head Softball Coach

  • Sep 2019 - Oct 2019

  ○ Implemented practice plans for 24 high school athletes twice a week ○ Responsible for supporting communication with players & parents about game details and player performances ○ Developed game strategy and maintain transparency with players and assistant coach ○ Implemented practice plans for 24 high school athletes twice a week ○ Responsible for supporting communication with players & parents about game details and player performances ○ Developed game strategy and maintain transparency with players and assistant coach



Cambia Health Solutions

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Event Marketing Intern

  • Jun 2019 - Sep 2019

  ○ Worked with business to consumer and business to business marketing strategies to promote events including the Cambia Portland Classic with a $4 million budget ○ Performed research for venue and catering companies for events from 10-700 people ○ Communicated regularly with clients within the PNW about community & corporate events ○ Directly collaborated with the Innovation Force over a 3-month period to propose an implementation plan for improving health care awareness among young adults Show less



Beacon Hill Catering & Events

• Event Staff

  • Sep 2018 - May 2019

  ○ Managed onsite events to ensure client satisfaction and event expectations ○ Setup and executed various sized events within the city of Spokane ○ Practiced adaptability through attention to detail and consistent communication ○ Effectively collaborated to build and maintain local vendor partnerships ○ Managed onsite events to ensure client satisfaction and event expectations ○ Setup and executed various sized events within the city of Spokane ○ Practiced adaptability through attention to detail and consistent communication ○ Effectively collaborated to build and maintain local vendor partnerships



Whitworth University

• United States
• Higher Education
• 500 - 600 Employee

• Beyond the Pines

  • Sep 2018 - May 2019

  ○ Enhanced non-profit organizations’ PR and marketing materials via consultations○ Assisted in creating & editing various public relations materials including branding; event planning; website redesign; social media strategies; video production; & posters

• Career Peer Coach

  • Aug 2018 - May 2019

  ○ Assisted students in career development through resume building, practicing professional interviewing skills, guiding them to a range of vocational opportunities, and improving networking expertise○ Maintained involvement with a team of diverse educational specialties and cultural backgrounds○ Collaborated in planning career workshops and fairs for students of specific majors○ Created the department's first monthly newsletter to advertise services to student body on campus

• Generation Action Club President

  • Jun 2018 - May 2019

  ○ Planned inclusive, educational events for students and community members: Reproductive Health Trivia; Reproductive Health Products Drive; Take Back the Night○ Conducted student body surveys regarding sexual education awareness and exposure○ Proposed sexual education curriculum opportunities to Whitworth University Title IX office○ Attended nation-wide Gen Action conference among 2,000 students for leadership training

• Executive Administrative Assistant

  • Aug 2017 - May 2018

  ○ Frequently programed alongside university administration regarding student and procedural policies○ Planned and orchestrated over 20 student-sponsored campus events with $500,000 budget○ Improved understanding of interdepartmental work culture and university policy requirements



Old Spaghetti Factory, Salty's, Marriott, Old Market Pub, Menchie's Frozen Yogurt

• Customer Service

  • May 2016 - Mar 2019

  ○ Efficiently worked in fast-paced environments among teams consisting of 3 to 40 employees ○ Prioritized guest satisfaction through professionalism and established connections with customers ○ Effectively adapted to multiple roles within the companies when necessary under limited time ○ Developed the ability to communicate between multiple divisions within the companies ○ Efficiently worked in fast-paced environments among teams consisting of 3 to 40 employees ○ Prioritized guest satisfaction through professionalism and established connections with customers ○ Effectively adapted to multiple roles within the companies when necessary under limited time ○ Developed the ability to communicate between multiple divisions within the companies

• Events and Human Resources Intern

  • Jun 2018 - Aug 2018

  ○ Worked with sales, event, & banquet managers to propose, plan, and execute corporate events: Marriott employee recognition; Doernbecher Children’s Hospital fundraiser; & Marriott holiday party ○ Solicited, negotiated, and booked business events while coordinating client requirements ○ Developed ability to assist with application screening process and scheduling interview sessions ○ Practiced legal procedures regarding hiring, job changing, and termination ○ Worked with sales, event, & banquet managers to propose, plan, and execute corporate events: Marriott employee recognition; Doernbecher Children’s Hospital fundraiser; & Marriott holiday party ○ Solicited, negotiated, and booked business events while coordinating client requirements ○ Developed ability to assist with application screening process and scheduling interview sessions ○ Practiced legal procedures regarding hiring, job changing, and termination



Eryn Whalen Home Based Wellness

• Social Media Intern

  • Nov 2016 - Mar 2017

  ○ Edited and operated distribution of monthly emails to company followers ○ Managed social media accounts: Instagram, Snapchat, and Facebook to increase follower percentage ○ Created and designed content used on different platforms using Photoshop, Lightroom, and Picmonkey ○ Edited and operated distribution of monthly emails to company followers ○ Managed social media accounts: Instagram, Snapchat, and Facebook to increase follower percentage ○ Created and designed content used on different platforms using Photoshop, Lightroom, and Picmonkey