Experience

Sheffield Hallam University
• United Kingdom
• Higher Education
• 700 & Above Employee
• Event Coordinator

  • Jul 2023 - Present


Association of University Administrators (AUA)

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Membership and Engagement officer

  • Feb 2020 - Jul 2023

  Job title change from previous Administration Assistant role. Retained responsibilities from previous role with additions.Engaging more directly with network leaders to facilitate professional development opportunities for AUA members.Improving the AUA member experience by encouraging and listening to member feedback and contributing to discussions about changes to AUA services.Development of resources and materials to support AUA volunteers, such as identifying examples of best practice and distributing these with the network; procuring marketing materials; developing posters, email templates and FAQs for volunteer use.Acting as secretary for the Perspectives Editorial Advisory Board. This includes acting as administrator for the journal's submission portal, taking minutes at meetings and organising materials in advance. Show less

• Administration Assistant

  • Jul 2017 - Feb 2020

  Acting as front-of-house for the Association of University Administrators via email and telephone. This includes responding to and disseminating queries when appropriate while maintaining a high level of customer service.Acting as a representative of the AUA at events, ensuring the day runs smoothly and that all delegates are satisfied with the registration process.Managing data relevant to membership details, online records and general administrative processes relevant to the AUA. Raising invoices, setting up direct debit payments and taking card payments by telephone. This also involves updating our system to keep track of payments and financial details. Show less



The University of Manchester

• United Kingdom
• Higher Education
• 700 & Above Employee

• ResLife Advisor

  • Sep 2015 - May 2019

  Residential role based in the University's George Kenyon Hall on 12 month rolling contracts. Offering support to the hall's residents, including signposting to appropriate departments and being on duty during evenings on select dates throughout the year. Member of the ResLife Advisor Consultation Group, acting as representative for George Kenyon Hall at meetings to discuss relevant matters with the senior ResLife team. Helped with the organisation of welcome week events and help introduce a prominently postgraduate, international student population to the University of Manchester and the city itself. Also organised and ran an event for residents to visit the University's Godlee Observatory.Conducting flat meetings with residents, keeping them up to date with relevant information about the hall and University procedure. Also attended meetings with other ResLife Advisors to discuss recent trends and how to address these when appropriate.Represented the University of Manchester accommodation department at open days, providing prospective new students and their guardians with information about the days events and general enquiries regarding accommodation.Sitting on disciplinary panels relating to the conduct of students within halls of residences and interview panels for Reslife recruitment. Took part in basic training for the use of Evac Chairs, a tool used to aid in the evacuation of disabled users. Also helped conduct fire alarm tests at the beginning of academic years, requiring a full evacuation of present residents and informing them of appropriate procedure. Show less

• Project Administrator

  • Oct 2016 - Jul 2017

  12 month contract as part of the Manchester Graduate Programme.Acting as administrator for the University's CareersLink site, managing company contacts and organisation approvals onto the system.Analysing Destination of Leavers from Higher Education Survey findings and investigating student's preferred way of being presented this information.Attended a personal development presentation regarding the graduate labour market. This covered recent trends specific to both the UK in general and North West universities and the implications of factors such as Brexit.Attended a personal development session around providing careers related information and guidance to students.Working on the main reception at the 2016 Law Fair at Manchester Central, acting as first point of call for people accessing the event. This included greeting exhibitors and taking them to their stands, as well as checking in pre-registered students. Also acted as an on-the-ground representative at the annual Careers Fair, offering support and information to students, other staff members and employer exhibitors when appropriate.Participating in the Directorate for Student Experience Reverse Mentoring Scheme, organising and attending 1-1 meetings with a senior member of staff within the University and discussing relevant experiences to studying and working within Higher Education.Helped cover exam invigilation and Application Advice shifts on an ad-hoc basis. Show less

• Applications Adviser

  • Sep 2015 - Oct 2016

  Work undertaken on a part-time basis. Based in the University of Manchester's Careers Service.Checking CV's, cover letters, application forms, personal statements and LinkedIn profiles. This service is offered to all current students and graduates of the University of Manchester.Interacting with students from a range of backgrounds, including undergraduates, master's and PhD students.Signposting students to other services when appropriate. This requires an extensive knowledge of available services and each of their functions. Show less



University of Bolton

• United Arab Emirates
• Higher Education
• 1 - 100 Employee

• Careers Assistant

  • Nov 2014 - Aug 2015

  6 month fixed-term contract, later extended by a further 4 months.Some responsibilities from the previous Graduate Intern role were passed over into this one. Further responsibilities include preparing for the University's Careers Fair, monitoring and responding to student feedback and contacting local companies in the Creative industry.Represented the Careers Service at Open Days for prospective undergraduate and postgraduate students. This included providing a range of information on how the service can support them before, during and after their studies. Represented the University as a member of the clearing team, processing UCAS and direct applications from prospective new students. Also acted as cover for the University switchboard on the main reception and helped with registration at graduation.Nominated for Best Support Staff Award in the Student Led Teaching Awards. Show less

• Graduate Intern, Careers Service

  • Jan 2014 - Nov 2014

  10 month fixed-term contractManaging the University of Bolton's jobshop website. This includes liasing with employers and setting up vacancies on the jobshop itself to the specifications provided. Managed the Vacancy Wall, along with the Careers Service's Facebook and Twitter pages. These are used to advertise Career Workshops, work placements, vacancies and other events such as Postgraduate Fairs and Networking events.Other projects include developing a work experience bulletin/folder to aid students to find work experience/placements and also creating databases used for statistical analysis of the Careers Service.Involved in the collection of data for the Destination of Leavers from Higher Education (DLHE) Survey from January-March 2014. This involved contacting past students regarding their current education and employment status after graduating from the University of Bolton the previous summer. Show less



McDonald's Corporation

• Food and Beverage Services
• 1 - 100 Employee

• Crew Member

  • Sep 2013 - Dec 2013

  Served on cash registers and food preparation. Included shifts during peak times (e.g. Saturday afternoons) and nightshift work. Served on cash registers and food preparation. Included shifts during peak times (e.g. Saturday afternoons) and nightshift work.



Amy's House

• United Kingdom
• Retail Office Equipment

• Playworker

  • Jul 2013 - Nov 2013

  Part-time work on a casual basis, last shifts in November 2013. Work with children with special needs in a respite care setting on a casual, part-time basis. This included looking after said children in both indoor and outdoor environments at Amy's House itself, as well as on trips to various locations in Yorkshire. Part-time work on a casual basis, last shifts in November 2013. Work with children with special needs in a respite care setting on a casual, part-time basis. This included looking after said children in both indoor and outdoor environments at Amy's House itself, as well as on trips to various locations in Yorkshire.