Jordan Menachery
Concierge at The Rimrock Resort Hotel- Claim this Profile
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Bio
Experience
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The Rimrock Resort Hotel
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Canada
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Hospitality
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1 - 100 Employee
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Concierge
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Jul 2020 - Present
Banff, Alberta, Canada As a Concierge at the luxurious Rimrock Resort in the Canadian Rockies, I enhance guest experiences by anticipating and personalizing their needs, and forging strong relationships with partners to enrich the overall stay. My expertise in providing detailed information about the resort, Banff National Park, and local activities ensures guests enjoy truly memorable stays.
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Primrose
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Apr 2019 - Jul 2020
Banff, Alberta, Canada In a refined fine dining setting, I excelled by consistently delivering exceptional service and also oversaw bustling operations with an unwavering commitment to quality and guest delight. Showcased strong leadership by seamlessly transitioning between roles like bartender, food expeditor, and host, ensuring the restaurant's flawless functioning. Dedicated to mentoring and guiding new team members, empowering them to surpass restaurant standards and expectations.
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Banquets
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May 2018 - Apr 2019
Banff During my time as a Banquet Server at The Rimrock Resort Hotel, I excelled in various roles, including serving and bartending. I collaborated closely with leaders and event planners and clients to customize banquet setups. I consistently exceeded guest expectations and certainly contributed in enhancing the event experience. Additionally, I took the lead in setting up and tearing down function spaces and ensuring a seamless flow of event.
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Fine Dining Server
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Apr 2022 - Present
Canmore, Alberta, Canada As a fine dining server at The Sensory, I consistently delivered exceptional service in an upscale setting, featuring Surprise Chef Tasting Menus and expertly curated wine pairings. I regularly received recognition for my outstanding service. Additionally, I assisted in successfully orchestrating elegant weddings and corporate dinners, ensuring unforgettable experiences for clients. I am also dedicated to advancing my wine expertise with the goal of achieving certification, further being able… Show more As a fine dining server at The Sensory, I consistently delivered exceptional service in an upscale setting, featuring Surprise Chef Tasting Menus and expertly curated wine pairings. I regularly received recognition for my outstanding service. Additionally, I assisted in successfully orchestrating elegant weddings and corporate dinners, ensuring unforgettable experiences for clients. I am also dedicated to advancing my wine expertise with the goal of achieving certification, further being able to enhance the guest experience. Show less
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Banquet Server
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May 2017 - Aug 2017
Banff, Alberta, Canada
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Oberoi Hotels & Resorts
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India
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Hospitality
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700 & Above Employee
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Intern
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Jun 2014 - Oct 2014
Bandra-Kurla Complex, Mumbai
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Taj Hotels
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India
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Hospitality
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700 & Above Employee
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Food and Beverage Server - Apprentice
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Dec 2013 - Jan 2014
Colaba, Mumbai
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Education
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Fanshawe College
Post-graduate Diploma, Hospitality and Tourism Operations Management -
Queen Margaret University
Bachelor of Arts (B.A.), International Hospitality and Tourism Management -
St. Andrew's College of Arts, Science and Commerce
Higher Secondary Education, Science