Jordan Kaatz

Lead IT Manager at Corner Post Surveying, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Overland Park, Kansas, United States, US

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Credentials

  • CAE-CDE Certification
    U.S. Department of Homeland Security
    May, 2021
    - Nov, 2024

Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • Lead IT Manager
      • Jan 2022 - Present

      - Set up new office including new computers/workstations, switches, VOIP system & phones.- Installed firewalls and VPNs to increase and manage client network security.- Administered software licensing for effective installation of network.- Monitored system logs and managed user accounts for all company computers and devices to maximize uptime.- Reviewed network settings and made immediate updates, which improved overall security measures.- Defined and implemented operational metrics to evaluate efficiency of processes and procedures.- Completed remote repairs involving software solutions and hardware repairs.

    • United States
    • Retail
    • 1 - 100 Employee
    • IT Specialist, Retail Sales & Event Manager
      • Jan 2016 - Present

      - Provided desktop support for various systems, software and peripherals for smooth, reliable operation to meet business processes and objectives.- Maintained customer satisfaction with quick and professional handling of product sales & returns.- Completed daily paperwork and computer entry of sales & inventory data as established by management.- Represented company at national and regional trade shows.- Aligned inventory processes with demand projections to maximize organizational and budget efficiency.

    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Store Manager
      • Sep 2017 - Oct 2019

      - Managed opening and closing procedures including reconciling daily sales transactions and balancing day-to-day revenue logs according to company policy and procedure.- Maintained positive customer relationships by responding quickly to customer service inquiries.- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.- Provided weekly work schedules to employees to accommodate business demands and vacation requests.

    • Prep Chef
      • Aug 2007 - Nov 2015

      - Planned and directed high-volume food preparation in fast-paced environment.- Maintained well-organized processes to keep work consistent.- Prepped daily menu items to quickly deliver upon request.- Assisted other chefs with ingredients preparation in support of recipes designed by head chef.- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.- Performed stock rotation and inventory counts to provide list of low-stock kitchen items.- Rotated through all prep stations to learn different techniques.- Collaborated with staff members to create meals for large banquets.

Education

  • Johnson County Community College
    Associate of Applied Science, Network and System Administration/Administrator
    2019 - 2021
  • The University of Kansas
    Bachelor of Arts (BA), Anthropology
    -

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