Jordan Kaatz
Lead IT Manager at Corner Post Surveying, LLC- Claim this Profile
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Bio
Credentials
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CAE-CDE Certification
U.S. Department of Homeland SecurityMay, 2021- Nov, 2024
Experience
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Corner Post Surveying, LLC
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United States
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Construction
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1 - 100 Employee
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Lead IT Manager
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Jan 2022 - Present
- Set up new office including new computers/workstations, switches, VOIP system & phones.- Installed firewalls and VPNs to increase and manage client network security.- Administered software licensing for effective installation of network.- Monitored system logs and managed user accounts for all company computers and devices to maximize uptime.- Reviewed network settings and made immediate updates, which improved overall security measures.- Defined and implemented operational metrics to evaluate efficiency of processes and procedures.- Completed remote repairs involving software solutions and hardware repairs.
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Collectors Cache
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United States
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Retail
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1 - 100 Employee
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IT Specialist, Retail Sales & Event Manager
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Jan 2016 - Present
- Provided desktop support for various systems, software and peripherals for smooth, reliable operation to meet business processes and objectives.- Maintained customer satisfaction with quick and professional handling of product sales & returns.- Completed daily paperwork and computer entry of sales & inventory data as established by management.- Represented company at national and regional trade shows.- Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
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Eddie Bauer
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United States
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Retail
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700 & Above Employee
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Assistant Store Manager
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Sep 2017 - Oct 2019
- Managed opening and closing procedures including reconciling daily sales transactions and balancing day-to-day revenue logs according to company policy and procedure.- Maintained positive customer relationships by responding quickly to customer service inquiries.- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
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Prep Chef
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Aug 2007 - Nov 2015
- Planned and directed high-volume food preparation in fast-paced environment.- Maintained well-organized processes to keep work consistent.- Prepped daily menu items to quickly deliver upon request.- Assisted other chefs with ingredients preparation in support of recipes designed by head chef.- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.- Performed stock rotation and inventory counts to provide list of low-stock kitchen items.- Rotated through all prep stations to learn different techniques.- Collaborated with staff members to create meals for large banquets.
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Education
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Johnson County Community College
Associate of Applied Science, Network and System Administration/Administrator -
The University of Kansas
Bachelor of Arts (BA), Anthropology