Experience

Montgomery Area Chamber of Commerce TX

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Member Board of Directors

  • Oct 2022 - Sep 2023

  Montgomery County, Texas, United States



First Financial Bank Texas

• United States
• Banking
• 700 & Above Employee

• Vice President, Mortgage Lending

  • May 2019 - Sep 2023

  Montgomery, Texas, United States I am here to help you accomplish your dreams of home ownership with exceptional service and a quick process.



Oak Creek Homes

• United States
• Real Estate
• 100 - 200 Employee

• General Manager

  • Dec 2014 - May 2019

  Huntsville, Texas Managing people, product, construction, and profits. We provide excellent customer service to find customers an affordable home that is built strong while committing to them with exceptional design. I lead a team from the time a customer has an online or in-person interest all the way through financing, construction, and turning their key as they move in to their home. We continue that relationship through warranties and future references.



American State Bank, Tyler, TX

• Sr. Compliance Specialist

  • Jul 2014 - Dec 2014

  Tyler, Texas Area

• Deposit Services: Electronic Banking/ Fraud Prevention

  • Oct 2012 - Jul 2014

  Tyler, Texas -Daily oversee program to protect customer accounts and bank from fraudulent transactions occurring on ACH, checks, deposits, and POS transactions. -Maintain and deliver customer service for secured online banking services such as account viewing, bill pay systems, electronic statements and researching any errors that may occur. -Balance and oversee all transactions that occur in five branches before processing. This includes correcting and verifying transit items to pay each night… Show more -Daily oversee program to protect customer accounts and bank from fraudulent transactions occurring on ACH, checks, deposits, and POS transactions. -Maintain and deliver customer service for secured online banking services such as account viewing, bill pay systems, electronic statements and researching any errors that may occur. -Balance and oversee all transactions that occur in five branches before processing. This includes correcting and verifying transit items to pay each night. -Perform maintenance on customer account for any changes or functions needed to be set up. -Communicate with our statement outsourcing company to ensure a convenient and great service for customers. -Aide our BSA/Compliance officer in daily activity reports and monitoring activity



Young Life

• United States
• Religious Institutions
• 700 & Above Employee

• Food Service Shift Leader

  • Sep 2011 - Sep 2012

  Fraser, CO • Prepared food for 700+ campers each meal while working in a team of 4 full-time staff members • Trained work teams each week for volunteer weekends • Managed teams of 6+ volunteers and interns to meet strict meal time deadlines • Organized and maintained a healthy and clean environment • Responsible for leading each day as shift leader • Maintained a FIFO inventory of 1000+ items per week • Composed and analyzed monthly financial report for a Food Service budget of $600,000

• Year Long Intern

  • Aug 2010 - Aug 2011

  • Prepared food for 400+ campers each meal while working in a team of 4-5 full-time staff members • Organized and maintained a healthy and clean environment • Provided high quality guest relations for weekly guests • Helped maintain a functioning camp environment during my maintenance rotation • Learned about the overall operations of a 400+ guests camp while working in four different facets of the daily business operations



GreenBank

• United Kingdom
• Philanthropic Fundraising Services
• 1 - 100 Employee

• Teller

  • Jun 2009 - Jul 2010

  • Maintained and handled over $20,000 during each shift • Handled customer service questions and issues in person and over the phone • Worked in a team environment of 4-5 staff to provide excellent customer service • Referred customers to other banking opportunities (mortgage, investments, loans, ect.) • Responsible for opening and closing the bank, and working AM and PM shifts alone with complete trust • Actively participated in continuous on the job trainings



TGI Fridays

• United States
• Restaurants
• 700 & Above Employee

• Server

  • May 2008 - Jun 2009

  • Served 5+ tables for each shift • Provided quality customer service • Responsible for balancing my tickets during each shift before cashing out • Organized and maintained a healthy and clean environment • Communicated with other servers and cooks to continue great service