Junior Digital Marketing Specialist

• Jul 2021 - Present

Concession Manager

• Jun 2019 - Oct 2020

• After 4 years working as Senior Sales / Supervisor in the flagship store I have started Managing a REISS Concession in Jun 2019. • Worked based on Retail KPIs to achieve best results and maximised 15% profit on 2019 revenue.• Customer Relationship Builder. Continuously improved customer satisfaction.• HR Team Builder: Conducted interviews, kept best talents, hired, trained, coached team members and conducted regular performance / probation reviews.• Leading the team to drive sales revenue increase following KPIs through the provision of a high standard and unique customer service experiences.• Captured, translated and transformed data into meaningful reports. Transforming complex results into clear and concise insights.• Execution aspects with in-depths business analysis, industry studies and market trends.• Developed new strategies based on data available on StorIQ Retail Task Management Software.• Managed stock levels regularly communicating with Buying / Merchandizing team and stock control. • Minimised loss and maximized profit.• Carried out promotions, sales and visual merchandising following standards in a timely basis.• Payroll / Budgets Management.• Followed the EU data protection and privacy GDPR.

Senior Sales Representative

• Apr 2015 - Jun 2019

• Sales revenue increase through the provision of unique customer service experiences. 3 times best Senior Sales Associate Reiss awards.• Played focused and proud the role of a Relationship Builder and Personal Shopper.• Shared daily tasks with an inspiring multicultural team.• Managed control of deliveries and stock organisation.• Delivered an outstanding approach in a multicultural fast paced environment. • Managed Cashier procedures. • Creatively and following the company's standards was responsible of the creation and maintenance of the Store Visual Merchandising in other to increase sales and inspire customers.

Graphic Designer

• Jan 2011 - Mar 2015

• Creative and Conceptual Thinker.• Photo Manipulation using photoshop.• Create compelling and effective logos, designs, print and digital media using photoshop.• Collaborate with the team to ensure consistency of designs across various media outlets.• Maintained awareness of current industry and technology standards, social medias and market trends.• Supported the team as photographer and/or assistent of photographer.• Worked remote and on-site. • Creative and Conceptual Thinker.• Photo Manipulation using photoshop.• Create compelling and effective logos, designs, print and digital media using photoshop.• Collaborate with the team to ensure consistency of designs across various media outlets.• Maintained awareness of current industry and technology standards, social medias and market trends.• Supported the team as photographer and/or assistent of photographer.• Worked remote and on-site.

Freelance Photographer | Stylist

• Jun 2008 - Dec 2012

Junior Graphic Designer

• Feb 2008 - Jan 2011

• Manipulated and created graphic designs using Photoshop. • Working remote and on-site. • Manipulated and created graphic designs using Photoshop. • Working remote and on-site.

Sales Assistant

• Mar 2005 - Jan 2008

• Sales revenue increase through the provision of unique customer service experiences.• Managing the control of deliveries and stock organisation.• Delivering an outstanding approach in a multicultural fast paced environment. • Cashier procedures. • Customer Relationship builder. • Sales revenue increase through the provision of unique customer service experiences.• Managing the control of deliveries and stock organisation.• Delivering an outstanding approach in a multicultural fast paced environment. • Cashier procedures. • Customer Relationship builder.