Jordan Yan
Customer Service Manager at WaferTech, LLC- Claim this Profile
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Bio
Experience
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WaferTech, LLC
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United States
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Customer Service Manager
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Oct 2000 - Present
(in customer service) Provide technical and logistic support for customers, drive solutions for issues related to process, test, yield, assembly or quality; engage new customer, manage and improve customer satisfactions. (in process integration) Transfer technologies from TSMC; Improve product yield by performing product characterization, parametric correlation, process optimization through DOE, and worked with yield enhancement group for continuous particle reduction; Ownership of products of various technologies in high volume production Show less
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Sr. Yield Enhancement Engineer
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Jan 1996 - Oct 2000
(in R&D) Jointed-development of 0.35 em-DRAM process in TOSHIBA and CSM. (in Fab3) Responsibilities including technologies transfer from R&D; process window characterization and optimization; Ownership of products in High Volume production environment, driving product yield. Two years in Litho module for reticle management and routine duties for lithography process set-up nd sustaining, track/stepper qualification. (in R&D) Jointed-development of 0.35 em-DRAM process in TOSHIBA and CSM. (in Fab3) Responsibilities including technologies transfer from R&D; process window characterization and optimization; Ownership of products in High Volume production environment, driving product yield. Two years in Litho module for reticle management and routine duties for lithography process set-up nd sustaining, track/stepper qualification.
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National Institute of Metrology of China
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China
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Research
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1 - 100 Employee
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Lab Deputy Manager&Researcher
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Jul 1993 - Dec 1995
Managed a 10-person team of Scientists, Researchers, Engineers and Technicians, responsible for sustaining and maintenance of 3 national primary temperature standards; Provided calibration service on temperature standards and tools. Managed a 10-person team of Scientists, Researchers, Engineers and Technicians, responsible for sustaining and maintenance of 3 national primary temperature standards; Provided calibration service on temperature standards and tools.
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Education
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Tsinghua University
Master Eng., Applied Physics