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Jordan Velazquez

General Manager at Old Hickory Buildings

Contact Information

us****@****om

(386) 825-5501

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General Manager
- Feb 2015 - Present
As the manager of this branch I administer day to day operations. I manage the inventory on the premises and price the inventory accordingly. I also schedule, train and oversee the employees. My duties also include coordinating with our delivery driver and our home office. I assist customers by helping them find a product that best suits their needs, what they want and what is in their price range. Furthermore, I address their concerns and questions and help them finalize their purchase by processing each sale. In addition, I organize and archive all of the customers’ sales and personal information for business record purposes. Show less

Customer Service
- Apr 2014 - Nov 2014
As a customer service representative I greet customers as well as say farewell before the customer leaves. I assist the customers find the products they are looking for and help check them out. I also am responsible for answering the phone, directing the phone calls to the right department or person, taking messages, and answer customer questions. I also assist each customer looking to purchase Hunting and Fishing Licenses in doing so through the NYS DEC system. As a customer service representative I greet customers as well as say farewell before the customer leaves. I assist the customers find the products they are looking for and help check them out. I also am responsible for answering the phone, directing the phone calls to the right department or person, taking messages, and answer customer questions. I also assist each customer looking to purchase Hunting and Fishing Licenses in doing so through the NYS DEC system.

Loss Prevention
- Jul 2012 - Apr 2014
Being a Loss Prevention Officer came with a great range of duties. The main function of my job was to protect company assets from internal theft, external theft, and damage. When one of these threats exposed itself I was to investigate and stop, which many times included deterring and pressing charges against those who made such attempts. Also, I assisted by making sure daily activities, protocol and policies were being followed properly. Furthermore, my job also included communicating as well as compiling, preparing and maintaining records, paperwork and evidence for local police departments. Show less

Security Officer
- Mar 2012 - Oct 2012
As a Security Guard my duty was to observe and report activities and incidents, providing for the security and safety of the client property and personnel. I made periodic tours to check for irregularities and to inspect protection devices and fire control equipment as well as patrol the assigned site and regularly check for unsafe conditions, hazards, unlocked doors, and security violations. Each day I would prepare, log and reports my daily activities and findings. As a Security Guard my duty was to observe and report activities and incidents, providing for the security and safety of the client property and personnel. I made periodic tours to check for irregularities and to inspect protection devices and fire control equipment as well as patrol the assigned site and regularly check for unsafe conditions, hazards, unlocked doors, and security violations. Each day I would prepare, log and reports my daily activities and findings.

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