Head of Video Program

• Sep 2023 - Present

Strategically lead Creative team to drive video program strategy, innovation, and business growth.Responsibilities include product design, program management, Content Team leadership, and AI storytelling technology integration.Produce consistent, high-quality video content that engages and resonates with target audiences.Integration of AI storytelling technology for enhanced video content production, automation, and efficiency.

Lead Video Editor

• Oct 2022 - Oct 2023

💻 Coordinating with the Director of Operations to ensure efficient workflow and timeline management for seamless project execution.🎥 Guiding the creative team in aligning video projects with defined scopes, client objectives, target audiences, and deliverables.💼 Collaborating closely with Sales and Operations Leadership and clients to drive successful video production processes from start to finish.✨ Helping businesses amplify their online presence with impactful and authentic video content.🌟 Crafting compelling stories that resonate with audiences, leveraging consistent high-quality video content.🔥 Passionate about delivering engaging visual experiences that make a lasting impact.💡 Expertise in video editing, content strategy, and post-production management. Show less

Founder & CEO

• Aug 2018 - Present

Client industries: corporate, start-up, podcast, coaching, food & hospitality, health, e-commerce, YouTube, Instagram, TikTok, & more Manage customer relationships via various platforms (Asana, Monday, PayPal, Google Suite, etc.) Over 8M views across external client content Client industries: corporate, start-up, podcast, coaching, food & hospitality, health, e-commerce, YouTube, Instagram, TikTok, & more Manage customer relationships via various platforms (Asana, Monday, PayPal, Google Suite, etc.) Over 8M views across external client content

Digital Media Manager

• Jan 2020 - Present

Coordinated and managed a successful YouTube channel with over 400k subscribers Conducted all editing of content for YouTube, Podcast, and TikTok Designed and launched email marketing campaigns for online membership using Kajabi platform Coordinated and managed a successful YouTube channel with over 400k subscribers Conducted all editing of content for YouTube, Podcast, and TikTok Designed and launched email marketing campaigns for online membership using Kajabi platform

Multimedia Specialist

• Jan 2019 - Mar 2021

Responsible for end-to-end strategy, planning and execution of digital media projects with a target audience in mind for multiple brandsUsed several different styles of digital media (animation, how-to, interview, vlog, explainer, etc.) to deliver messaging in an engaging way to corporate employeesDesigned sales bulletins, digital sales aids, and multimedia assets for small, medium and large projects

Implementation Coordinator

• Jan 2018 - Jan 2019

▪ Facilitated training as well as provided SME support for Telesales agents▪ Managed weekly Telesales Support team meetings. This included assembling all teams and program updates, as meetings▪ Extremely proficient in creating process-based material via PowerPoint (Sales Orders, Bank Policies, etc.)▪ Understanding of end-to-end strategy, planning and execution of projects within a corporate structure (Quarterly Roadshows, Telesales OneView Pilot, Telesales Montreal)▪ Able to successfully coach, mentor, and motivate employees and relay priorities in an extremely dynamic environment▪ Managed team budget spend for 2018, as well as created budget projection for 2019▪ Created and maintained action log for multiple program launches in Telesales sites▪ Provided on-site support for Cable and Wireless program launches▪ Developed and delivered content for quarterly priorities roadshows for call centre agents and managers▪ Created walkthrough decks for program launches and facilitated their delivery to Telesales Managers Show less

Inside Sales Consultant

• Sep 2016 - Jan 2018

▪ Recognized for adherence to Telesales Call Flow that resulted in consistent positive customer experiences▪ Delegated as Team Manager’s point-of-contact during absence▪ Improved low-performing employee’s sales by 400% in 10 days by conducting regular coaching sessions in accordance with existing coaching plan▪ Developed job aid for NHL Live that helped agents effective present this to product to customers▪ Regularly provided floor support for ICU classes for new employees to help with knowledge and skill development Show less

Retail Sales Associate

• Oct 2014 - Sep 2016

▪ Completed coaching sessions with management and filed documentation to ensure effective strategies were being utilized▪ Participated in workshops to provide feedback on products to device manufacturer▪ Appointed as Brand Ambassador for multiple manufacturers, and delivered their key initiatives to customers, sales agents, and management▪ Attended conference calls for device protection programs as well as management meetings, and delivered subsequent information to agents and other managers▪ Built customer relationships by providing exceptional sales and after-sales service▪ Consistently looked for continuous improvement opportunities for sales processes to improveboth the customer and employee experience▪ Executed company’s regularly updated merchandising initiatives through RPlan▪ Completed daily and weekly inventory tracking documents with AS400 software Show less

Manager

• May 2007 - Aug 2015

Take/Make orders, handle cash transactions, manage small staff of up to 5 people. Take/Make orders, handle cash transactions, manage small staff of up to 5 people.

Inventory Manager

• Sep 2012 - Sep 2014

Intern

• Jul 2012 - Aug 2012

CD Assembly, Surveying current clients, and Researching new clients CD Assembly, Surveying current clients, and Researching new clients

Promotions Assistant

• Aug 2009 - Apr 2011

Promoted events and services of the HSF to local students Answered students' questions, concerns and inquires in regards to education Created innovative materials to market HSF events and services Promoted events and services of the HSF to local students Answered students' questions, concerns and inquires in regards to education Created innovative materials to market HSF events and services

Volunteer

• Oct 2006 - Jun 2008

Operating cameras and screen boards Typically in charge of computer graphics Operating cameras and screen boards Typically in charge of computer graphics

Co-op Student

• Sep 2007 - Jan 2008

Maintain City events website. Maintain City events website.