Experience

Debo's Diners

• United States
• Restaurants
• 1 - 100 Employee

• Assistant Manager

  • Jun 2021 - Present

  Duties include opening restaurant, verifying money drawers and safe counts, line check, working with servers during peak hours, closing restaurant making sure everything is cleaned and stocked for the next shift.Experience with POS systems, Squirrel, Dash, Aloha, and seating programs, Open Table and Dash. Duties include opening restaurant, verifying money drawers and safe counts, line check, working with servers during peak hours, closing restaurant making sure everything is cleaned and stocked for the next shift.Experience with POS systems, Squirrel, Dash, Aloha, and seating programs, Open Table and Dash.



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Advisor I, Technical Support (Home Based)

  • Jul 2020 - Jun 2021

  Answer calls to resolve customer’s technical issue - software and hardware service.Experience in using Core, Safeview, Bomgar, Selfservice, Adobe meeting, Mebex and WorkdayHave experience using Core, Safeview, Bomgar, Selfservice, Adobe meeting, Webex and Workday. Answer calls to resolve customer’s technical issue - software and hardware service.Experience in using Core, Safeview, Bomgar, Selfservice, Adobe meeting, Mebex and WorkdayHave experience using Core, Safeview, Bomgar, Selfservice, Adobe meeting, Webex and Workday.



Olive Garden

• United States
• Restaurants
• 700 & Above Employee

• Togo Specialist

  • Nov 2017 - Jul 2020

  Duties include cash handling, taking orders both in person & over phone, keeping work area clean & organized, keeping stock of supplies, assembling customer orders.Handling end of night closing. Including safe drops, closing paperwork, cashing out servers, restocking. Duties include cash handling, taking orders both in person & over phone, keeping work area clean & organized, keeping stock of supplies, assembling customer orders.Handling end of night closing. Including safe drops, closing paperwork, cashing out servers, restocking.



Staples

• United States
• Retail Office Equipment
• 700 & Above Employee

• Operations Supervisor

  • Oct 2016 - 2017

  In charge of employee productivity and training to improve customer satisfaction.In charge of opening & closing procedure. Safe counting, register setup, security, incident reports, employee evaluations, employee attendants, callouts and deposits.

• Tech Supervisor

  • Mar 2015 - Oct 2016

  Train employees to improve their sales in tech services and products. PC, tablets, routers, printers.Work on customers computers to remove viruses, improve performance of PC, install components, programs, transfer data.Improve tech service sales exponential compared to previous tech supervisor.



Tupelo Honey

• United States
• Restaurants
• 200 - 300 Employee

• Host

  • Apr 2014 - Feb 2015



O'Charley's

• Restaurants
• 700 & Above Employee

• To-Go server

  • Jun 2010 - Aug 2014

  Taking and assembling orders from guest. Receiving payments on orders. Taking and assembling orders from guest. Receiving payments on orders.



Staples

• United States
• Retail Office Equipment
• 700 & Above Employee

• Easy Tech Associate

  • May 2012 - Apr 2014