Experience

MrLender.com

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Personal Assistant To Chief Executive Officer

  • Nov 2017 - Present



Deloitte

• Business Consulting and Services
• 700 & Above Employee

• Executive Assistant

  • Jun 2015 - Nov 2017

  • Managing the partners and directors diaries, prioritising and rescheduling meetings where appropriate • Organising all aspects of travel, including necessary visas, currency, extensive travel itineraries often at short notice • Planning, organising and attending large client/internal events and conferences • Production, formatting and editing of documents for internal and external meetings • Taking ownership of basic enquiries – resolving, responding or referring where necessary • Proactive and timely submission of partners and directors timesheets and expenses • Uploading information onto SAP for partners and directors (time, expenses, billing etc.) • Ad hoc projects at the direction of the partners and directors • Working collaboratively with team members, direct relationship managers on client accounts • Inbox management as and when necessary • Maintaining directories (Outlook/SMARTnet) with up to date contact information for all clients and their EA’s or alternative contact details • General admin duties, photocopying, printing, scanning and mail sorting • Answering telephone calls in a professional manner, dealing with enquiries appropriately by delegating to appropriate staff and ensuring detailed, concise information is passed to the relevant personnel • Booking of internal and external meeting rooms • Document management and filing Show less



The Gate London

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Accounts Assistant

  • Jun 2013 - Jun 2015

  • Handling and processing supplier and client invoices• Processing BACS payments through internet banking• Assisting in the preparation of bank reconciliations • Answering suppliers phone calls and resolving queries• Processing staff expenses and company cheques

• Receptionist/PA

  • Nov 2011 - Jun 2015

  • Providing administrative and business support to both the Managing Director and CEO• Effectively managing the diaries of the Managing Director and CEO – Planning and scheduling meetings, lunches, conference calls and travel• Dealing with and processing monthly expenses for both the Managing Director and CEO • Presenting a professional and friendly first impression of the agency to all visitors and clients • Responsible for the scheduling and set up of meetings, appointments and conference calls for all members of staff• Managing all incoming calls through the agency switchboard – promptly directing all incoming calls to relevant people where necessary • Dealing with incoming email, faxes and post• Responsible for organising travel arrangements, Visa’s, taxi’s and couriers• Assisting the finance department with order and invoice entry and support where necessary• Providing full secretarial and administrative support to all staff members Show less



LBS Specialized Door Services

• Service Desk Co-ordinator

  • Aug 2009 - Nov 2011

  • Acting as initial point of contact for customers seeking emergency maintenance repairs • Answering incoming calls from clients in a courteous and professional manner at all times • Dealing with client queries or problems as efficiently as possible • Logging all incoming jobs onto company in-house system • Responsible for the appropriate scheduling of engineers for each job • Ensuring jobs are issued according to priority level and client deadlines • Keeping client updated throughout the entire process Show less