Jordan Russell
Senior Product Manager at DfE Digital, Data and Technology- Claim this Profile
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Tracey A.
Keeping a digital, policy and service operation teams aligned toward the same goal might sound impossible, but it seemed like a breeze to Jordan. We worked closely together for seven months rolling out the product launch of a new service for the DfE, and I was constantly amazed not only by her technical project ownership skills, but also by her ability to keep the team motivated through the inevitable challenges and disruptions. It’s not often you find a client who feels like a true partner, but that’s exactly what I’ve found in Jordan. As a client, she’s a dream—clear and decisive even as we had evolving policy that was being developed. She trusted my user centred design team with the creative process, and she kept us updated with performance data and project results, which helped us continue to improve the product. For any company or team that needs a proven PO with a get-it-done-with-a-smile approach, Jordan is your person.
Jon Rhodes
Jordan is a brilliant product manager and I really, really enjoyed working with her. We worked together on a discovery and alpha at the Department for Education, centred around how people interested in teaching get classroom experience in schools. Jordan guided the multidisciplinary team with ease, right from the very start. In preparation for day 1 she had consolidated just the right amount of reading ad information so we weren't overwhelmed. Little details like arranging for me and others in the team to visit a integral supplier had been arranged. On a 6 week discovery, this was absolutely priceless. Jordan was thoughtful throughout and did a brilliant job providing direction for the work and protecting the team when needed. She led show and tells, made sure stakeholders took an interest and were present and handled the sometimes-tough and sensitive stakeholder conversations with professionalism and positivity. The 6-week discovery met it's Departmental service assessment, the 8-week alpha met it's GDS service assessment and we had good fun working together. That's pretty impressive. Jordan is an ace product manager/product owner, you should work with her.
Tracey A.
Keeping a digital, policy and service operation teams aligned toward the same goal might sound impossible, but it seemed like a breeze to Jordan. We worked closely together for seven months rolling out the product launch of a new service for the DfE, and I was constantly amazed not only by her technical project ownership skills, but also by her ability to keep the team motivated through the inevitable challenges and disruptions. It’s not often you find a client who feels like a true partner, but that’s exactly what I’ve found in Jordan. As a client, she’s a dream—clear and decisive even as we had evolving policy that was being developed. She trusted my user centred design team with the creative process, and she kept us updated with performance data and project results, which helped us continue to improve the product. For any company or team that needs a proven PO with a get-it-done-with-a-smile approach, Jordan is your person.
Jon Rhodes
Jordan is a brilliant product manager and I really, really enjoyed working with her. We worked together on a discovery and alpha at the Department for Education, centred around how people interested in teaching get classroom experience in schools. Jordan guided the multidisciplinary team with ease, right from the very start. In preparation for day 1 she had consolidated just the right amount of reading ad information so we weren't overwhelmed. Little details like arranging for me and others in the team to visit a integral supplier had been arranged. On a 6 week discovery, this was absolutely priceless. Jordan was thoughtful throughout and did a brilliant job providing direction for the work and protecting the team when needed. She led show and tells, made sure stakeholders took an interest and were present and handled the sometimes-tough and sensitive stakeholder conversations with professionalism and positivity. The 6-week discovery met it's Departmental service assessment, the 8-week alpha met it's GDS service assessment and we had good fun working together. That's pretty impressive. Jordan is an ace product manager/product owner, you should work with her.
Tracey A.
Keeping a digital, policy and service operation teams aligned toward the same goal might sound impossible, but it seemed like a breeze to Jordan. We worked closely together for seven months rolling out the product launch of a new service for the DfE, and I was constantly amazed not only by her technical project ownership skills, but also by her ability to keep the team motivated through the inevitable challenges and disruptions. It’s not often you find a client who feels like a true partner, but that’s exactly what I’ve found in Jordan. As a client, she’s a dream—clear and decisive even as we had evolving policy that was being developed. She trusted my user centred design team with the creative process, and she kept us updated with performance data and project results, which helped us continue to improve the product. For any company or team that needs a proven PO with a get-it-done-with-a-smile approach, Jordan is your person.
Jon Rhodes
Jordan is a brilliant product manager and I really, really enjoyed working with her. We worked together on a discovery and alpha at the Department for Education, centred around how people interested in teaching get classroom experience in schools. Jordan guided the multidisciplinary team with ease, right from the very start. In preparation for day 1 she had consolidated just the right amount of reading ad information so we weren't overwhelmed. Little details like arranging for me and others in the team to visit a integral supplier had been arranged. On a 6 week discovery, this was absolutely priceless. Jordan was thoughtful throughout and did a brilliant job providing direction for the work and protecting the team when needed. She led show and tells, made sure stakeholders took an interest and were present and handled the sometimes-tough and sensitive stakeholder conversations with professionalism and positivity. The 6-week discovery met it's Departmental service assessment, the 8-week alpha met it's GDS service assessment and we had good fun working together. That's pretty impressive. Jordan is an ace product manager/product owner, you should work with her.
Tracey A.
Keeping a digital, policy and service operation teams aligned toward the same goal might sound impossible, but it seemed like a breeze to Jordan. We worked closely together for seven months rolling out the product launch of a new service for the DfE, and I was constantly amazed not only by her technical project ownership skills, but also by her ability to keep the team motivated through the inevitable challenges and disruptions. It’s not often you find a client who feels like a true partner, but that’s exactly what I’ve found in Jordan. As a client, she’s a dream—clear and decisive even as we had evolving policy that was being developed. She trusted my user centred design team with the creative process, and she kept us updated with performance data and project results, which helped us continue to improve the product. For any company or team that needs a proven PO with a get-it-done-with-a-smile approach, Jordan is your person.
Jon Rhodes
Jordan is a brilliant product manager and I really, really enjoyed working with her. We worked together on a discovery and alpha at the Department for Education, centred around how people interested in teaching get classroom experience in schools. Jordan guided the multidisciplinary team with ease, right from the very start. In preparation for day 1 she had consolidated just the right amount of reading ad information so we weren't overwhelmed. Little details like arranging for me and others in the team to visit a integral supplier had been arranged. On a 6 week discovery, this was absolutely priceless. Jordan was thoughtful throughout and did a brilliant job providing direction for the work and protecting the team when needed. She led show and tells, made sure stakeholders took an interest and were present and handled the sometimes-tough and sensitive stakeholder conversations with professionalism and positivity. The 6-week discovery met it's Departmental service assessment, the 8-week alpha met it's GDS service assessment and we had good fun working together. That's pretty impressive. Jordan is an ace product manager/product owner, you should work with her.
Experience
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DfE Digital, Data and Technology
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United Kingdom
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Government Relations Services
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1 - 100 Employee
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Senior Product Manager
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Nov 2021 - Present
I lead multidisciplinary teams to build products and services that solve real problems for citizens and government. - Multiple services from discovery through to live- Setting direction for teams of UCD specialists and software developers- Understanding and framing the problems to be solved, creating compelling visions and clear roadmaps- Defining minimum valuable services and the plans to get them over the line- Working with stakeholders in areas at all levels of digital maturity: advocating for agile and UCD approaches and accessibility- Stepping in to unblock services or projects in delivery difficulty- Ensuring services meet legal, accessibility and data protection standards and duties- Leading GDS service assessments for other service at DfE- Supporting the procurement and recruitment of digital specialists- Product and Agile coaching, mentoring Highlights include:• 100% pass rate at service assessment across all delivery phases over multiple services • Recently shipping a complex, high volume global service - one of the first of it’s kind in government• Demoing software with senior government Ministers• Among the first members of DfE Digital Mcr and the product community of practice – shaping the culture and ways of working Show less
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Product Manager
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Dec 2017 - Nov 2021
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Department for Education
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United Kingdom
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Government Administration
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700 & Above Employee
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Office for Students launch
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Jun 2017 - Dec 2017
Short secondment to launch the digital and comms functions of the Office for Students, the new independent regulator for higher education in England.
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Head of teacher recruitment marketing
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Oct 2014 - Jun 2017
Head of the £20m+ teacher recruitment marketing campaign team, covering insights and evaluation, digital channels including the Get into Teaching site, paid for and earned media, digital channels, social media, CRM and events.
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Digital, data and insights lead - Teacher recruitment marketing
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Dec 2012 - Aug 2015
- Managing the digital channels for the national teacher recruitment marketing campaign- Generation of data-led insights to inform evaluation, marketing strategy and media planning- Commissioning user and brand research
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Training and Development Agency for Schools
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United Kingdom
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Government Administration
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100 - 200 Employee
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CRM Manager - Teacher recruitment marketing
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May 2009 - Dec 2012
Managing the below the line channels for the national teacher recruitment marketing campaign. Managing budgets, strategy and agency relationships. Managing the below the line channels for the national teacher recruitment marketing campaign. Managing budgets, strategy and agency relationships.
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Sport England
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United Kingdom
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Spectator Sports
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400 - 500 Employee
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Communications Manager
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Jan 2007 - Apr 2009
Managed marketing and comms activity to increase participation in sport and to raise the profile of lottery investment. - Launched the Olympic 2012 training camp directory - Ran the North West 2012 Olympic legacy roadshow - Part of the 2008 Track Cycling World Cup comms planning and operations team Managed marketing and comms activity to increase participation in sport and to raise the profile of lottery investment. - Launched the Olympic 2012 training camp directory - Ran the North West 2012 Olympic legacy roadshow - Part of the 2008 Track Cycling World Cup comms planning and operations team
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Communications Manager
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Jun 2004 - Dec 2006
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Education
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2001 - 2004
The University of Salford
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