Experience

Peak Performance Professional Development

• United States
• Education
• 1 - 100 Employee

• Human Resources Assistant

  • May 2022 - Present

  -Act as the primary point of contact for designated accounts, fostering strong relationships while identifying growth opportunities, showcasing best practices, and meticulously documenting interactions. -Assess the employee journey, evaluate its support structure, and employ a consultative approach to guide clients through challenges and guide them toward achieving their objectives. -Coordinate communication and streamline workflow among project team members, including external service providers, to ensure prompt and effective project milestones. -Generate comprehensive project performance documentation or visual aids for clients, conducting trend analyses to pinpoint avenues for enhancement. -Partner with internal departments to enhance customer referrals and cultivate compelling case studies that highlight successful HR initiatives and outcomes. Show less



Journeys

• Norway
• Travel Arrangements
• 1 - 100 Employee

• Assistant Manager

  • Oct 2021 - Jan 2022

  -Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction rating. -Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities. -Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement. -Walked through store areas to identify and proactively resolve issues negatively impacting operations. -Processed payments for credit and debit cards and returned proper change for cash transactions. -Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations. -Met or surpassed business targets regularly through employee engagement and forward-thinking planning; increased store sales by 45% in 3 quarters. Show less



Claire's

• United States
• Retail
• 100 - 200 Employee

• Closing Manager

  • Mar 2016 - Oct 2021

  -Helped customers locate products and checked store system for merchandise at other sites. -Prepared merchandise for sales floor by pricing or tagging. -Engaged with customers to build rapport and loyalty. -Enhanced product presentation and promotional material displays, working alongside retail representatives. -Trained and developed new hires in company processes, product knowledge, customer service and selling techniques. -Educated clients on current promotional offerings and products using persuasive selling tactics. -Grew sales and boosted profits, applying proactive management strategies and enhancing sales training; consistently yielded 25% increases quarter over quarter. Show less